Fantastic character company! I strongly recommend Once Upon a Story Characters. The entire process from submitting an inquiry, to superb customer service with excellent communication to the day of the event with the princess arriving on time was phenomenal!
At the start when I submitted my inquiry online I made in error when selecting the date of our event. I received a rapid response from Once Upon a Story Character administrator Mikaela and she was able to make the changes. I received my invoice with description of event date and activities as well as payment breakdown. I love the excellent communication with Mikaela. About four days prior to our event Mikaela once again wanted to confirm all the details and ask if there are any questions or concerns we had. Love this! Not once did I have to go out of my way to follow-up! (HUGE PLUS)
The day of the event, princess Rapunzel arrived on time and kept my birthday princess and my oldest daughter entertained! Immediate greetings with hugs and laughter took place which I appreciate and will cherish forever. My daughters' faces lit up instantly at seeing Rapunzel walk through the entrance. Princess Rapunzel had an incredible voice much like the character in the movie Tangled. She was kind and loved dancing with my daughters. Once another one of our little guests warmed up they had lots of fun making wands and popping bubbles with them. Afterwards, Rapunzel face painted our little guests. My daughters were ecstatic for the face painting. I love the different options of stencils she provided for our little guests. Then came time to crown my little birthday princess. Rapunzel was eager to crown my daughter and present her to our guests as an official honorary princess. We sang happy birthday, made wishes, took LOTS of photos with family and friends and finally bid Rapunzel farewell.
In summary, I strongly recommend Once Upon a Story Character for your next event! You will not be disappointed! read more