I have Shannon as my stylist. She is professional, informative, fun and a great stylist as well…read more She manages her time well and I rarely have to wait and when I do it's just minutes. I always love my hair when I leave. The vibe in the salon is laidback and fun. Everyone is so nice and friendly. They have a couple of dogs that hang out in the salon and they are so sweet. Highly recommend!

Left Lexi Ollis's chair with a botched haircut, almost the same color, orange money pieces, grays…read moreand nothing like my goal photo. Paid $312.00. I Asked to fix and she cancelled my appt multiple times. Asked for refund/ never got

My last visit was a COMPLETE disaster and I NEVER experienced anything like it! I left out of the…read moreshop with my hair partly finished. Then, Kaila expected me to pay full price for a style that was NOT complete! To add further frustration, she was very condescending and even called her mother! She did not even try to fix the issue or reschedule. After further examination of my hair, some areas did not have hair crocheted. Hairdressers provide a service! My next call is to the licensing and regulation!

I've been with Kaila for about 2 years! From being able to get right into the chair at the exact…read moretime of my appointment and never spending all day in the salon to just loving my cut and color!

My daughter lives in Birmingham Al. and she called me early Saturday morning saying "Mom, I just…read moresaw a Fatima's Hair Braiding on IG and you got to get your hair braided there today!" So. I called and said I would wait all day for a cancellation. The owner laughed and said she was booked but come on. The Salon is beautiful and the Braider's are nice and very professional. I had a great time while getting my hair braided. My braids are fabulous & classy!

I went to Fatima braiding shop for a 9am apt to get boho knotless braids in a bob. I was there for…read more10 hours and charged $350 plus $35 and left out with not what I asked for.. I didn't say anything that day because I had a migraine n I was exhausted but I reached out not 24 hours later expressing that I was not satisfied. The owner asked me to send her a picture of what I asked for and what received. She could instantly tell it wasn't done correctly and asked if I could come in at Monday at 12 on Monday! Then on Monday at 11am she changed the time til 2pm. She kept asking me what I wanted do and I explained I wanted it out and a refund. She also explained the style wasn't right because my hair was to short and asked if would allow her to do it and I explained I couldn't or wouldn't sit that long ever again, she proceeds to tell me that she could now do it 4 hours top! Do you know how appalled I was! I proceeded to ask for the out, which she had 3 of her braiders do so. Then she only offered me $150 back for my time n inconvenience. I left out so feeling so tried. I should have left after the first red flag. They don't have a price list, they charge different people different prices for the same styles. They had one person start the braid n do at least 8-10 of them the someone rode come braid them down while the other one starts on someone else. My starter braided was working on 4 people at one time so you have to wait til she is finished with others to get 8-10 more braids. Then they don't stay put, their on the phone, in the back trying to eat themselves while your just sitting there! The towels they use after they dip your braids are dirty! The one they had thrown around me had small black bugs on them! The owner always posting she's on trips n dripped in designer but not washing the towels. As a business owner in the beauty/barber industry this entire experience was unacceptable. Once I posted on my IG what I experienced my followers started telling me that the had bad experiences as well and that they couldn't believe I was there from 9am-7pm. I usually let things go but I'm getting my lawyers involved because it's about the principal! Services Braids

Rex is amazing I have been to 4 or 5 other salons in Charlotte in the past 5 years since I moved…read morehere and have always been sadly disappointed until now. Rex actually sat and gave me a consultation about my hair before he even touched it, asking what I was looking for, what were the issues and where I felt I was not satisfied with prior services I had received. He asked me what I wanted and told me what he recommended leaving me knowledgable and happy with a great cut and color. I highly recommend...

I highly recommend Leslie because she is professional but also cares about customer satisfaction…read more She is extremely talented at recommending a great look based on what works best for your texture, face shape, etc. You won't regret visiting Twist Salon.

So I have been in the fence about trying the micro blading process. I have never really had…read moreeyebrows and to look on the Internet made me even more nervous. Well I am so glad I did it. Nicole worked with me as she knew I didn't want anything over the top just natural and that she provided! I felt like a million bucks walking out of there. She explained the aftercare and the next steps. I am so happy I had this done. This salon is so friendly and easy going.

I bought a groupon for highlights, cut and style and am normally a very picky customer when it…read morecomes to highlights. Lula transformed my hair into exactly what I wanted and exceeded my expectations. I was more than pleased with her attention to detail, she takes her time and is thorough. I will continue coming back and recommend this place to everyone! Both stylists are super friendly!

Paula was so sweet and did a great job with my hair! I recently moved to Matthews and get nervous…read morewhen a new person does my hair, but I showed her a picture of what I wanted and she did exactly that. I also love that she told me exactly what she was going to do and went through the process with me. I'll definitely be going back for my next haircut!

Paula has been cutting my hair for years now! She is who I trust and when a friend asks me who I…read morerecommend she is always the first person I send them to see. She listens to what I am asking for and is really good about helping me manage my hair.

I am excited about my new hair-do. I got an appointment immediately after calling. The braids are…read morenot too tight, and the style is beautiful. Ask MS Isabelle, she is the proprietress and she will hook you up. There are 3 more women doing the braiding and they are all very friendly, they speak French but their English is perfectly understood. They do all styles including dread locks.

Said she would do my hair to text her Friday to confirm a time for Saturday. I text her multiple…read moretimes and she did not respond. Now I'm left with no one to go to because it's Saturday presently. I was hoping to get it done because I had a job interview coming up this week. I'm very disappointed. Nothing like a no show when you have an appointment with someone. It's unprofessional.

I highly recommend Kirsten if you are looking for a new hairdresser!! She never fails to deliver…read moreexactly what I'm looking for and is extremely talented. My hair always looks great and feels so healthy when I leave and I love the products she uses. Not only is she great at hair, but she also cares a lot about her clients experience. She puts a lot of thought and care into her studio and into proving you with a relaxing experience while you are there.