When it comes to hair stylists, I only trust one person with my hair. Bridget is amazing, and I…read morealways leave her chair feeling confident and my hair looking amazing. I found Bridget in a salon in the mall, and when I moved to Texas for a brief time, when I needed a trim, always booked a flight home to visit my family and made an appointment to see her! When she was moving to Heirloom, she gave me her card so I knew where to find her. Now that I'm back home, making regular appointments to see her is a must. Salon is super clean and welcoming.

I had a great experience at heirloom Saloon! Ashley did a great job on my hair. Ashley made it fun…read moreand easy process. My hair feels so light and healthy! Thanks Ashley and team!

Visited for the first time today and I cannot stop touching my hair! One of the best haircuts I've…read moreever had. Larissa is absolutely amazing! She is such a sweet soul. I couldn't love her more! I wish I could give her 1000 stars!

She was as welcoming as usual with that hug and beautiful smile. I have been a client of LaRissa…read moresince I moved to Charlotte about 18 months ago and I can't tell you how wonderful her work is. I love my haircuts and look forward to seeing her each time. I highly recommend LaRissa.

Got a cut from Lauren with a Groupon after being recommended by a friend who had liked the cut she…read moregot with her Groupon. Lauren spent a lot of time speaking with me about my preferences and what I wanted. She also asked several helpful questions being that I don't know much about what kind of style I want. Due to my recent move and being long overdue for a haircut (I truly hate getting haircuts), my hair needed a substantial amount taken off to improve overall health and assist in future growth. Lauren made sure we were absolutely, 100% in agreement on the amount to be taken off before she got started, knowing that I prefer my hair quite long. She spoke with me about some of my hair "challenges" and seemed quite knowledgeable about "hair science." Having previously worked in the skin care industry, I appreciated the instruction. Lauren offered to make additional adjustments after completing the cut to ensure I had the look I wanted. No additional adjustment was needed, and my hair looks and feels much more healthy. Before discussing the products she offers, she first asked if I was interested in learning about them and discussed my current hair product use. Being conscientious about what's in my personal care products, she gave me some informaton to take home to assist in my product research. She also gave me a little sample to use at home. I always appreciate this sort of thing as my hair is quite fine, and I need to see how products "wear" through the day. Overall it was a relaxing experience, my hair looks pretty, and I actually made a follow up appointment (which I never do=haircut fear). Thank you Lauren!

I have been going to Lauren for the past 3 years and I have to say, she is an amazing stylist! My…read morehair always looks so good and I get so many compliments everywhere I go! She really pays attention to what I want and is truly very professional. She also only uses top quality products that have made my hair dramatically healthier! I highly recommend Lauren if you are looking for a hair stylist who not only keeps up her salon education but also pays attention to detail! It's refreshing to know that my hair is always in good hands with Lauren. I wouldn't even consider going anywhere else!

Love this salon! Great atmosphere and I'm always please with my hair cuts. I see Alyssa there and…read morecuts very well for curly hair!!

Great salon. Sarah is great but just too far to travel on a regular schedule. I loved my color ,…read morecut, and price.

Jordan is awesome. So talented and sweet and cool. Lovely stylist, lovely place. Good vibes.read more

When I called for appt ... I specifically asked for "color specialist" ... I was told Id have appt…read morewith a very experienced stylist. I asked if it was a senior stylist and was told no... but the junior stylist was VERY good with color. I expressed how important that I have someone good. I was assured they were. I came for appt - and stylist was sweet, I talked with her about wanting cool highlights so theyd blend with the gray l had coming in on the crown. I also showed her photos/examples of the cool blonde highlights I wanted - and told her since I pull hair back 99% of the time that the front needed to have more highlights around face/like face framing. And it was just a partial highlight mainly on crown of head. She then had me show her photos again. I felt like communication was clear and she understood. She put me in foils and told me shed be back in 45 minutes. I then tried to listen to a documentary on my phone but there was no wifi. It literally said "no connection" under the CarmenCarmen guest link. I then asked receptionist If I could use the employee one which required a passcode to which she said she didnt know what the passcode was. Then there was another CarmenCarmen wifi link (again needed passcode) - and she said she didnt know that one either. So I sit there just staring at a mirror for 45 min. Not even offered a magazine! I did try the wifi couple more times. I thought it was working but it was still "not connected"... I just gave up. Anyway, I was eventually rinsed out and a toner had to be applied. Which told me its likely hair didnt lift enough. I was still hopeful though. When she removed towel at chair I could clearly see there was no lightness in the front. It looked the same wet - as it did at home - before appt. I waited until it was blown out to see if maybe it was "ok". But the highlights werent even a cool tone. They are golden/ brassy. She asked if I liked it - and I asked if she thought it had a brassy tone to it?!? She said "well do you have any purple shampoo at home"?? I said I did have some purple conditioner - its like a hair mask kind. I didnt want to hurt her feelings so I said "well it looks better than when I came in" bc she "did" cover my gray with brown and that was ok - but in my mind Im thinking its deff not what I was expecting/wanted. The highlights are not fluid, they are chunky and large gaps here and there with zero highlights at all. Some start an inch from my scalp. Some highlights are golden/orange color, some are darker. They are not even the same color but more of a mix of colors. Its seriously the worst hair appt Ive ever had. And instead of leaving feeling good, I was so upset afterwards. I then go to pay and It was $235. I would have GLADLY paid $500 to get a senior stylist who had more experience. I still left a $40 tip bc she was at least a sweet girl - and its close to the holidays. So for $275 I got very brassy uneven BADLY placed highlights and a root wash. Oh and did I mention there was a ball of hair like a rats nest that I had to keep stepping around to get in/out of chair?!? Yea there was that too lol. NOT at all the level of service I had in the late 90's when Carmen did my hair. I live an hour and half away - depending on traffic - so definitely not worth the drive nor the money. HARD PASS on this salon!! Update: I called and they did offer to fix the highlights but Id have to come back to the same location - which I declined. I said Id go to North Lake location which is closer - but that wasnt an option.

Givens has been my go to hair braiding spot. I noticed prices have increased some, for example,…read moremore than one color is now an additional $10 per color. I had 2 colors so that's $20 extra to the $220 medium knotless. Always check the length of the braids since you pay based on the length. In all, I like the service I receive but plan to start looking at less expensive salons. Pricing for Boho braids has gotten outta control. However, I like the results

The hair braiding was mediocre.. and sitting through the process while everyone in the shop spoke…read moreFrench was very uncomfortable for me! Monica appeared to be rude initially.. like no introduction of yourself before placing your hands in someone's head. Be real... poor experience and will not return to this location

I went to see Olga for a much needed color and cut. I sent her a couple pictures of what I was…read morelooking for and he did her best to get as close as she could. I'll likely need one to two more stops in for the perfect color without destroying my hair but I am super in love with the color and cut. Best cut I have had in about four years. I moved from Chicago and had a redken master stylist that used to cut me hair. High key prefer Olga. Will be back again :-) I asked for a disconnected asymmetrical cut which means it's much longer in the front than the back. Love it!

I do not recommend this place. Everyone is very kind, but…read morethey do not follow my directions with what I wanted. One time, I went in for a cut just above my shoulders. She cut it just below my EARS. Another time I went in to give them another try, I asked for shorter, just in between my ears and my shoulders... she literally said no to me and cut my hair just above my shoulders. Don't go here xD

Do not set your appointment without first booking a consultation to get a feel for your stylist and…read morea clear understanding of how their establishment operates. I booked a blow out for $65 online and by the end of the appointment I was charged $135. I was in no way prepared to pay that and had no idea that services were being added throughout the appointment. My hair was washed and to my understanding conditioned and had a protein treatment I'm honestly not sure. After seeing my face the stylist comped a protein treatment service that I'm sure I needed but if I would have knew of the additional fees being added would have requested to come back when I had it in the budget to have it done. It ended up costing me $110 in the end again that wasn't discussed prior or during the appointment ... evidently I was charged for a trim, 6 snips of the scissors cost $45. I won't be back and wouldn't say don't go; however do your homework, as a first timer I would have appreciated being educated about the services being done or added beforehand even without a consultation. A brief conversation would have sufficed; unfortunately I had to learn the hard way hopefully so you do not have to. I don't think my hair even looked like a $100 hairdo but ‍ lesson learned.

Karen is my daughters hair stylist. She gets the wash, blowout and press. She always does it it…read morequickly and it looks amazing.