I had pain from a tooth that had a slight infection. I was given an appointment to their Ralph Avenue location at which time I found out is where they only do crowns. They asked me to go to the 27th Street location so I did. They did the X-rays and confirmed an infection and that a root canal would need to be done. Then told me that my insurance wouldn't cover the root canal and I would need to take a loan to cover 1800 which would be about 80 a month paying back. I agreed to this. The payment plan ended up being 2000 and I pay about $135 a month right now just so it's not affecting my credit, but I needed the help and decided to go ahead with the procedure. I noticed toward the end of the procedure the doctor was not using a normal dental light and had his assistant illuminate my mouth with a cell phone. Yes. A cell phone. When done the dentist said I can make the appointment for the crown at the front desk and confirmed he cleared out most of the infection. Prescribed me antibiotics for this. It was later that everything sank in fully. While there I was so focused on the pain that things didn't sink right away. After more than a week and I was still feeling pain I decided to cancel my appointment when they sent me a text to confirm for the "crown". I decided to go to another dental provider on emergency who confirmed that no root canal was done. They even had a root canal specialist come to look at my X-rays and it was confirmed. It wasn't until I started questioning everything with this company that they then changed the narrative and asked me about coming in to complete my root canal. So I asked, did they do a root canal or not because they scheduled me for a crown next and I was told I had the root canal on my last visit, so which is it? Of course, no response. Up to now, I can't get a copy of detailed notes on what they actually did, not an invoice that details what was done. I am locked into a loan for work that was not done so I'm going through the process of disputing this and no matter what result that is, I will be going to court. When I first made the claim they actually lied saying they used proper lighting for my mouth. They used a cell phone light. That's not proper. The proper dental equipment should be used and if you don't have it then you should not be in operation. Some of these companies seek to get off of people that do not have it so that they can put you in debt for services and this is cruel. I do intend to fight this and see this all the way through, not just for me but for other people who may feel like they don't have a voice. This kind of thing should not be happening. Since going to the other provider who performed an actual root canal, I have no more pain. read more

That doctor is a total thief. After I go in for a dental emergency to have a tooth pulled, all he was interested in was getting me to do two implants, and then he tells me he's going to extract the tooth however I want asleep or awake and then turns around and says no, that my insurance won't cover it and that I have to pay him out of pocket. I told him, you are a thief. That happened on 04/04/26, and on Monday I'm going to file a formal complaint for fraud against a disabled person with Healthfirst, Medicaid, and the New York State Department of Health. read more

One Dental Stop - Location of thief - General Dentistry Near Me - Brooklyn, New York

Apparently im not the only one who had a complained about this loser. How embarrassing it is to be this guy he barely speaks English and wants to act like he is educated i almost laughed He lies about dental work and claim the insurance doesnt cover something just so they can bill you for a higher amount ..... im surprised he still works there after all these reviews This office lacks transparency and professionalism. I was told certain procedures were not covered when they actually were, which raised serious concerns about honesty and billing practices. Do not go here, it's my fault for not checking the reviews before going. read more

One Dental Stop - Incompetent - General Dentistry Near Me - Brooklyn, New York

TO ALL PATIENTS WITH COMPLAINTS. You may copy and paste this to submit. Subject: Formal Complaint Regarding Insurance Verification and Billing Practices To Whom It May Concern, I am submitting this formal complaint regarding concerning billing and insurance verification practices at a dental office operating under your jurisdiction. During my visit, a front desk representative stated that he contacted my insurance provider and informed me almost immediately that my coverage had been denied. I was then encouraged to pay out-of-pocket before leaving the office. Several days later, I independently contacted my insurance company and was informed that I was, in fact, fully covered for the services in question. The discrepancy between what I was told in the office and what my insurer later confirmed raises serious concerns about the accuracy and integrity of the information being communicated to patients. Upon reviewing public patient feedback, I discovered multiple similar accounts describing nearly identical experiences. If this reflects a pattern of conduct, it may indicate misrepresentation of insurance coverage, improper billing practices, or conduct inconsistent with professional standards. Many patients served by this clinic rely on Medi-Cal or other limited-income insurance programs. Any inaccurate representation of coverage disproportionately harms financially vulnerable individuals. I respectfully request that the Board investigate these practices to determine whether violations of professional or ethical standards have occurred. Thank you for your attention to this serious matter. Sincerely, [Your Name] read more

This is my fourth visit to One Stop Dental. During my first visit, I arrived more than thirty minutes early and waited an hour and a half without ever being seen. I eventually left. During my second visit, I again arrived early and was finally seen an hour after my scheduled time. X-rays were taken, and I was then told the doctor was not in. I was informed I would need to return because only that doctor could perform the work I needed (a root canal and treatment for an infection). During my third visit, I arrived early once more. After waiting an additional hour past my appointment time, I approached the front desk and was finally called back. When the doctor came in, he told me he did not know I had arrived and stated--almost verbatim--what the nurse had already told me during my 2nd visit. I was told I would need to come back again. Today is my fourth attempt, and I arrived exactly at my appointment time. I will update you all on my experience after this visit. Fingers crossed. My assessment: Based on the repeated scheduling issues, lack of communication, and inefficient workflow, One Stop Dental appears to have significant operational and patient-management problems. A pattern of long waits, incomplete visits, and poor coordination between staff and the provider suggests systemic issues rather than isolated incidents. It is necessary for me to evaluate alternative dental offices that offer clearer communication, reliable scheduling, and continuity of care. read more

The first day I went today to One Dental stop! Very Bad!!! My appointment was at 1 pm. They talked with me at 3pm. The room they spaced me ( first room after front desk on right side) Very dirty. The ceiling is damaged. There are cracks, and a lot of dust is falling down. After visiting there i got Allergies and Coughing... read more

I went in TWO MONTHS AGO for a consultation, was told they would contact my insurance regarding coverage for my procedure. I called a week later and was told they didn't have an update. I called today only to be told my insurance was never contacted and that they would get back to me with an update once they do. Idk what kind of scam these people are running but do NOT go here. Genuinely surprised they haven't been shut down yet. read more

THE MAN IN CHARGE OF THIS OFFICE IS COMPLETELY UNHINGED AND ABUSIVE!! I don't normally write reviews like this. I work in the service industry and I don't like when people leave bad reviews because they don't like the service they receive: they put the livelihoods of those working at the restaurant in jeopardy just because a server might have had an off night. However I'm making an exception, because this man is not a server or a bartender who's having a bad night. This is MEDICAL PROFESSIONAL who's in charge of the oral health of who knows how many people, and he absolutely has no business having this responsibility, as he DOES NOT CARE IN THE SLIGHTEST about his patients or their oral health. In late November 2025 I came to this man's office at 2085 East 27th Street in Brooklyn because I needed a root canal. He was VERY rude and dismissive. He then told me he had to file a prior authorization to see if my insurance company would cover the procedure. I told him my policy covered root canals but he again said insurance pulls bullshit, and that he would file it and notify me when it cleared. I couldn't help but wonder, why the hell didn't he file it BEFORE my appointment??? But I agreed to let him contact me. This turned out to be correct: it turned out my specific tooth wasn't covered for the root canal, but WAS covered for the crown that would come afterwards by my original dentist. So I don't fault him for that even though his attitude was awful. BUT HE NEVER CONTACTED ME. I reached out to his office to try and find out what the insurance company said, but no one would answer the phone. It wasn't until a week and a half later I received a letter from the insurance company detailing the situation. I ended up getting the root canal done at a private endodontist practice in Williamsburg. Their office was luxurious, especially compared to his rinky dink little unsanitary office on East 27th street, and the whole procedure with no insurance cost me $1300. He would have charged $2000 for the same procedure. By this point it was January, and my old dentist who was supposed to do the crown no longer accepted my insurance, so I had to find a new dentist. I found one but they told me they needed this guy to release the prior authorization before so they could submit their own, as the current prior authorization wasn't transferrable and if they submitted a new one with this existing one still out there it would be denied. So I called his office. Turns out all they don't have phones at either location: they have some dude in India doing all the phone work for them. He told me he would have them release it and would contact me when it was finished. Nothing happened. So I called again. Same thing. So after 2 weeks of this horseshit, I went down to their office on Ralph Ave. I explained my situation and the girl at the counter assured me I had nothing to worry about. That she texted her manager and he said it was getting done and that she would text me when it was finished. In four days I received no text from her. Finally today, I show up at Ralph ave again. He's there at the front desk. I tell him I'm at my wits end with him and his office because I need to have the crown done otherwise the area is going to deteriorate further. I tell him the girl told me she texted him and that he said it was no problem and but I never received a text confirming it was taken care of. He tells me "Oh it takes too long to get in touch with the insurance companies about this kind of stuff, I was on hold waiting to speak to them for 30 minutes and I hung up. But you don't have to worry your new dentist can submit another prior authorization and it'll be fine!" And I told him that's not what they told me and he goes "oh it's fine just tell them to do it and it'll be fine." I said "Ok but if this isn't the case, I'm reporting you to the Better Business Bureau. Have a good day." As I walked away he snidely said "Doors right there don't miss it." Then this happens: I get about a block and a half down the sidewalk and I hear him yelling. I turn around. This man CHASED ME A BLOCK AND A HALF DOWN THE SIDEWALK. Then he starts getting in my face, cursing at me, threatening me and daring me to call the Bureau. Then after about 45 seconds of us yelling and cursing at each other (which culminated in him asking me "Do you want to DIE?!") we parted ways. I've been alive for 32 years. I've seen a lot of unprofessional people in my day. This man is hand's down the LEAST professional person I've ever encountered in ANY setting. Lazy, rude, greedy, incompetent, just generally awful. And now I'm looking at his reviews and seeing people talking about him scamming them and taking advantage of people in vulnerable financial positions, performing shoddy jobs on people like giving them fillings that IMMEDIATELY FALL OUT, lying about submitting prior authorizations so they can bill the customers later. This man is a piece of shit. Fuck him. read more

One Dental Stop - General Dentistry Near Me - Brooklyn, New York

The worst possible experience. I went to One Dental Stop with a referral for an urgent emergency biopsy to rule out malignancy. My appointment was scheduled for a week later. Two hours before the appointment, while I was already on my way to the clinic, I received a text message saying it had been canceled. There was no phone call, no advance notice--just a last-minute cancellation by text, with no regard for the seriousness of my medical condition. No medical ethics, no empathy for the patient. Worst clinic in all of New York City. read more

One Dental Stop - That's how a person behind the clinic communicates with the patient. - General Dentistry Near Me - Brooklyn, New York

DO NOT COME HERE!!! This place is a scam. I scheduled my appointment for 2:00 and by 4:30 I still wasn't seen. I was told there was still a 4 person wait in front of me and they didn't know if I'd be seen . I live almost 2 hours away in Manhattan. This place is a complete sham do not waste your time. read more

This is a picture of man with a job that usually belongs to girls in their sophomore year of high school. He came here for no reason. He's accomplished nothing. He is uneducated, ignorant, and likely developmentally delayed. All of this resulting in an aggressive, disrespectful, piece of human trash that takes the anger he has for himself on vulnerable patients. This bastard spoke to me in an incredibly rude and condescending way while I was in visible pain during a root canal. Instead of showing any empathy or professionalism, he raised his voice, called me childish, threatened me, and dismissed my concerns. It was humiliating, unprofessional, and made an already painful procedure even more traumatic. I would say I wish xyz on him, but since I can tell his life is already horrible - I truly hope it stays the same and none of his circumstances change. read more

One Dental Stop - the front desk girl - General Dentistry Near Me - Brooklyn, New York

This place is a scam, they make you wait 3-4 hours and then tell you that your insurance doesn't cover the procedure. I called my insurance and they told me that this place submitted the wrong code, I texted the clinic but they never got back to me. They are not interested in helping people, they just want to take advantage of people who are in pain. I will be reporting this place, and I suggest that everyone who went through something similar does the same. read more

I received a referral for a root canal and found a list of providers on my insurance website. I called the office to explain that I needed a root canal and went over the details of my referral. I attended my appointment today, and they conducted only a consultation, despite my prior explanation. When the doctor came in, they informed me that my insurance would not cover the procedure. I called my insurance, and they assured me that the procedure is covered, but the approval process takes 5 to 14 days. Additionally, there was no record of One Dental Stop submitting the necessary request. It's clear that the reviews about this office were accurate. I wish I had seen them before, but I was in so much pain that I didn't think to check. This experience was a complete waste of my time, and my search for a provider continues. read more

One Dental Stop - The location - General Dentistry Near Me - Brooklyn, New York

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I do not understand these negative ratings. This office is a specialty office. You need to come with a referral from a different dentist. If you dont, they need to do the authorization of your insurance when you get there. You will not have the work done without the insurance authorization. I had to come back because of that. I get it. Was I happy, no, but what do I expect? This place is taking your insurance, thank them for being willing to do that. Most amazing dentists do not take insurance. Jean the office manager commands a high level of performance, and I am sure he is happy because the work is first rate! Dr. G, the dentist who ended up doing my double root canal is of Indian decent, and she is tiny!! That makes her fingers really small. She is so gentle, that after a double root canal I had my mouth open the whole entire time, and I didnt have the pain that I usually get. She is sweet, and knowledgeable, and her work was wonderful. I came back this morning to get my crowns for the two root canals. I would say this place is TOP RATE!!! read more

Terrible, first time I was there the doctor didn't show and wasted my time, got rescheduled for a week later, when i got there they couldn't find my appointment, the same thing happened with other people, arguments all around. The staff is rude and unprepared, would never go again and i honestly want to make a formal complaint, the neighborhood deserves better read more

Don't like leaving bad reviews but I was here since 12:00pm still haven't seen the doctor to get my root canal it's 4pm

Very bad experience. I waited for two hours to see the specialist, and when it was finally my turn, I was told that my insurance doesn't cover the root canal -- even though I had already confirmed with my insurance that it does. They also refused to give me my dental records when I requested them. Very disappointing and unprofessional experience. read more

Don't waste your time I wish I read the reviews sooner. I was scheduled for a 11am appt to get 3 wisdom teeth removed due to pain from a slight infection. The check in process was okay, minus the long wait, they took X-rays which went smoothly then things took a turn. They kept me waiting in a room while they whispered on ways to try to convince me on a payment plan. The male dentist who I've seen others post on Yelp is a con artist, he came up with a foolish lie that my insurance would only cover the sedation / teeth removal but not the part where they close the holes once the teeth are removed ????? It didn't make sense, my insurance would have fully covered the procedure but they were to focused on trying to get me on a p.p. Also I found it rude that while discussing the "plan" with me, him and another assistant were talking in a different language in front of me.. it gave scam . Ultimately I ended up walking out on them without service , now I need to find a new dentist asap to help relieve the pain . Also they never once inspected my mouth. Just X-ray and straight to payment plan discussion. read more

Today I had a surgery scheduled for an extraction. I went because I had been in pain for days, but I received the worst care I have ever experienced. They discriminated against me, denied me service, and yelled at me for not speaking English. Now I have to go home still in pain. read more

One Dental Stop - General Dentistry Near Me - Brooklyn, New York

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This dental office has extremely poor communication and serious issues streamlining insurance. They had me travel two hours to their office, only to tell me once I arrived that I would have to wait another 24 hours to get a root canal. Terrible experience from start to finish. Completely unorganized, inconsiderate, and unprofessional. Save yourself the time and frustration. I do not recommend this office to anyone. Disgusting. read more

SCAMMERS They claim they accept Medicaid but then when u get in office they try to offer you unnecessary procedures that happen to not be covered by insurance. (And try to get you to sign up for care credit to pay for it.) Office is dirty and small and they have more than one location. They change the name to try to get away with this. They need to be shut down immediately! read more

One Dental Stop - General Dentistry Near Me - Brooklyn, New York

Literally thee worst I wish I could leave a google review. I went there on Friday 9/19/2025 because I had been in pain for days before going for a walk in I called and made sure they do take my insurance when I got there I waited 3 hours which I was fine with since it was a walk in. despite me explaining the excruciating pain I am in and having a referral and clear X-rays from the day prior after all the wait they simply took more X-rays and when the Dr. / manager came to speak with me he said they can save the tooth by doing a root canal and that they just cannot do it today because I have what's called a "hot tooth " and they need to prescribe antibiotics and in 7 days I will be good to either extract or do root canal to save it. He assured me the pain will go away just be patient, after 7 days I went back to my appointment which they never told me they needed approval to do the root canal and never mentioned that my insurance wouldn't cover it. Once I arrived at my 2 pm appointment THE ROOM WAS PACKED so much so that people were waiting outside. Once 9/25 the day of the appointment that's when they're informing me that the insurance wouldn't cover I said at this point I am here let's just do it out of pocket and I will appeal because I am still in excruciating pain. He said ok wait, first 2 hours passed I went to the front desk and said to tell me insurance is not covering I said well we already spoke and you said I can do it out of pocket I asked is this a procedure that you guys can do he said yes just wait I waited and another 2 hours passed so 4 hours in (from 2pm to 6:30 pm) they had me go in a room and wait (I was already getting discrimination vibes) then after a while a new doctor came in and started explaining how the tooth is on a vein and there are risk and he doesn't want to hit the nerve and doesn't want for the infection to come back after root canal I said is this a procedure that you guys can do here he said yes I said well why the scare tactic ? First it was a problem of insurance and now you're acting like it is something you cannot do he then said he's only done it a FEW times. So I wasted 4+ hours of my time they discriminated against me and I got nothing done on the end and I went back home with my pain. DO NOT I REPEAT DO NOT GO THERE IF UOU VALUE YOUR TIME,MONEY AND HEALTH. read more

One Dental Stop - General Dentistry Near Me - Brooklyn, New York

Horrible get ready for highway robbery it's all a scam went in to get a tooth pulled and was told I had to pay $6,000 on top of what my ins was paying because when they put in for auth they never put the long term plan for that space where the tooth was being pulled I know how it works because I work as a senior medical billing supervisor but the story gets better they gave two other pt the same story and never closed the doors to the exam rooms so you could hear everything loud and clear one of the lady's had MTA dental ins and they told her $10,000 ontop of what her plan was paying highway robbery at its finest run like forest gump read more

If I could give a zero ratting I would. They made me wait 3 hrs and did not do anything. I was in pain. Last week I was there and he said I needed a tooth pulled but it was infected. The bedside manner of this place I dont wish on my worst enemy read more

Go here only if your looking to get robbed They are being investigated by insurance companies, Medicaid and the state. They say Sure they take your insurance and then they make you get additional services that aren't needed and charge you a fortune. Stay away!! read more

do not recommend this dentist, i went yesterday in pain due to a cavity that turned into an infection visited this office numerous times came in at 11:30 left arounf 4:30 with no theeth extracted. they literally lied and said my insurance didnt wannapay for my thooth extraction just to find out they approved the request. mind you he tried to mae me pay out of $2500 out of pocket & told me that is thw only way i could get my thooth extraction .they dont give call backs, and the receptionist sucks, you can tell they dont care about theyre patients only about the damn money. please save your time. my face is literally so swollen to the point where i cant talk they didnt give a damn. if theyre was an option to rate 0 stars i would choose 0 & i weote in all caps so you know im serious. read more

Such a waste of time! They do not follow through with anything that they tell you! The male receptionist lies about setting your appointment. They are unqualified to do certain dental work which is crazy! They couldn't even follow through with filling out a prescription AFTER they turned me away and said they couldn't do the procedure read more

I had my insurance rep call on 3 way to make sure they were in network and took my insurance and they said absolutely, so she made me an appointment then said "we also take walk in but it would be a wait" so I said "well I don't care about the wait I'm in pain so I'll just give it a try and come right now"! I get there and wait for 3 hours they call me do a panoramic xray then tell me I would need to come back in two days to be put to sleep to do the extractions, because the teeth are on the nerves , so I came back two days later in the morning they put me in a room and I walked in there for two hours the doctor finally comes in and says my insurance won't cover what needs to be done LIES LIES LIES smh like what what a big waste of time! read more

Came in to the office for a consultation and extraction of wisdom tooth. They told me they do accept my insurance! Once there consultation done...they explain dental insurance does not cover wisdom tooth extraction unless you are between 16-18 yrs old. THAT WAS A LIE! They were trying to charge 10k for 3 wisdom tooth extraction. I called the insurance and they said it was all covered and that the dental office was trying to scam me! Nobody was rude only tried to rob me that's all. No stars should be an option! read more

They LIE, CHEAT, and SCAM you! Tell you that things are NOT covered by your Insurance when they are, to make you pay out of pocket. Cancel appointments at the last minute, and then don't put them on their Schedule when they reschedule you. They make you wait for Hours, it took 6 hours on "2" different Occasions. and they LIE. They Refused to do my Crown after I paid for a Root canal and crown. They are a TOTAL SCAM, Look at the other reviews and You will see they are all saying the same things. HORRIBLE Experience with these people. I may have to sue them to get my money back. STAY AWAY!! read more

I wish if I look at the reviews before I went there I get scammed they charged me 2k cash then I find out the Evan charge my insurance too

Stay away from this place, they will scam you! They robbed me of $4000 and put a loan in my name without my permission. They pulled one tooth and told me to leave. Was suppose to get 1 tooth pulled, root canal and a crown on 2 other teeth, sedation, finish a implant. Have that on tape by the way. He also lied that the insurance company denied payment. Found out they lied he never called them. ONE STOP DENTAL 1645 Ralph Avenue Brooklyn. I actually cried for a couple of days because it was someone I thought I could trust. A dentist robbing me, never crossed my mind. I heard them say the same thing to 3 other patients when I returned to see if they return at $3000. I couldnt tell them because I didnt want to lower my chances of getting something back. I am not the only one!! Someone must stop them and help my community. You have been warned! The lady at the desk won't be nice to you either, because she knows they are about to rob you. Please do not go to this place you will regret it. They dont have any feelings for you or your pocket... I saved that money for months, to fix my smile and now its worst because of them. If anyone can help me please get in touch. Tstevens2060@gmail.com The only way to improve service is to stop scamming customers.. read more

One Dental Stop - This is the photo of One Stop Dental at 1645 Ralph Avenue, Brooklyn, NY - General Dentistry Near Me - Brooklyn, New York

At one stop Dental on Ralph Ave the receptionist Lisa was polite and helpful also to mention Doctor.Green he was very honest when discussing what my insurance would and would not cover, when through with my x-ray the solution was to do a root canal to save the my teeth even when doing the procedure the doctor that did I believe her name Is Doctor .G she was very gentle the over service was great read more

Scammers horrible what they do to people they tried to charge me $6000 to extract my daughters wisdom teeth my daughter said lets get a second opinion which we did and went to Coney Island dental arts which charged us $0 for the same procedure including the laughing gas i feel bad for people in pain that agree to pay in the moment stay away. read more

hello dental. one stop dental all lead back to 1645 Ralph Avenue if I could I'd give them 0 stars I would have. Good news I was to have 3 extractions and left the office with no pain. That's because I walked out, the Dentist lies to ya face. the insurance won't cover but they dont tell you they just lie. stay away at all costs read more

worst place ever! my insurance company spoke to them and they said they accept it for me to come to the office when my appointment was at 5:30 the front desk lady said oh come early we are slow to come and find the office was packed. I stayed for 3 hrs and the same ppl were still waiting and getting frustrated. they finally called me at 6:30 for them to tell they don't accept my insurance and for me to pay thousands for a extraction. DONT GO THERE ITS A WASTE OF TIME. IT WAS A WHOLE SETUp. They apologized and just left the office, no consideration or anything. read more

They're overbooking and making people wait ridiculous amount of hours! I waited over 2 1/2 hours past my appointment time only to be told there are still two patients ahead of me. Terrible and very unprofessional. I'd give negative points/stars on everything. read more

Absolutely horrid people. They will tell you they can't approve your insurance and scam you out of thousands. STAY AWAY! they tried to charge me 10000 for a wisdom teeth removal! read more

don't waste ur time! definitely a scam! they basically take ur xrays then have u sitting in a room for 2 hours "while they wait to hear from your insurance" then come to you and tell say u have to pay 6000 on top of what insurance paid. not rude just not real! like be upfront; dont lie and tell ppl u except insurance when you don't! they gunna end up doin that to the wrong person! went to a different dentist the next day and got my extraction done with no additional charge read more

Scammers!!! Be aware! They don't accept your insurance, they will charge you couple of thousands for a tooth extraction!