Most definitely a scam. Charging services you do not need with absolutely no judgment on why. They use AI software to look at your teeth and then tried to hand me a bill for 950$ after insurance. Absolutely not. Went down the street was able to get my cavity repacked for 300$ with no insurance. read more

I truly love this dental practice! Everyone -- from the the time you walk in to the time you leave -- is very friendly, personable, polite and helpful. They do great work, are gentle and kind. Dr. Julia is wonderful and Kelli, my hygienist, is amazing! I'm so happy I found this place and highly recommend it! read more

It was hard to believe that after fifteen years, I would find a place that had EVERY service in one location. From the 1st call and staff getting to know me and my concerns, putting me with an amazing care team that was extremely patient with me talking to me each step. From getting my appointment moved up sooner, great communication, up front review of insurance and pit of pocket. No surprises. Not to mention everyone is so friendly, kind, and Great Looking! This will be my dental office. Hands down, the one I will recommend to everyone! read more

One Dental Tacoma - Eviction Day - 1 piece! - General Dentistry Near Me - Tacoma, Washington

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I'm shocked it's not against Yelp's policies for One Dental, a totally different company with different doctors to keep the reviews of a different business to artificially boost their rating. You'll notice they changed ownership and became One Dental very recently. I'd give Dr Mack's the full 5 stars. one Dental is no longer a private practice with a doctor who cares about getting to know their patient and helping them face any dental anxiety. There is one dentist in particular who is rude with an arrogant shows little desire to give patients patience. I guess Im just supposed to sit still be quiet and open up my wallet. The rest of the office is still great but you can't have a dentist there who is that bad and get any more than one star from me. That kind of $&+ is who gave me high dental anxiety as a child. Please do not allow your child to experience this guy (mustache and red hair). Shame on One Dental for not even updating their website to accurately reflect their providers so when I got a random appointment reminder from a new dentist office I'd never been to and checked it out I just thought it had changed names. I'm guessing it's all part of the game. read more

Horrific experience! Dr. Webley did my root canal 8 months ago and I just found out through an Edodontics that Webley left a file in my root canal that was causing me great pain. It so bad , I couldn't eat eggs. I called two weeks after my first root canal to notify one dental my mouth was swollen, smelling really awful and that I couldn't eat. I was issued 4 prescriptions and a fifth that I didn't fill because it wasn't working. I was told by anymore from that office that a file was left in my Ty canal until today!!! Sabrina, a receptionist argued me up and down that that tooth wasn't the one that was causing me great pain. When I did go back to see a dentist in their office, the dentist told me it wasn't packed good enough and it had to be redone and I wasn't told then it was a file in my canal. Again, Sabrina, the receptionist told me the the dentist wasn't qualified to tell me that because she doesn't do Ty canals. The Edodontics dentist confirmed that indeed, it wasn't packed good enough. Sabrina discredited the dentist who told me the truth about the packing was terrible! Yet, for the whole time in pain and suffering through my ordeal, not once did anyone from that office tell me a file was left in my canal. Not once !!! Why keep giving prescriptions when you know Damn well what u left in my mouth for 8 freaking months? Dr. Frye, I hope will contact me soon. It was so many gaps on my xray showing the packing was terrible. The before and after is amazingly different read more

36 years for me time to change! I totally understand Dr Macks retiring! Yeah, keeping the same reviews from when it was Dr Macks isn't cool! Not sure how they could or would, since everything has changed! Besides Dr Macks selling to a group (One Dental), even all of the long time employees have changed, all of the decor in the office and in the dental rooms has changed. Didn't explain well enough I feel about what my options were in regards to some oral surgery. They kept pushing implants. That I'm not going to have done. My new dentist very thorough on explanation. Plus new dentist has better cost to me out of pocket after insurance pays. read more

Had filings replaced, even tho I did not know what was being done until the day of my appt.... haven't had feeling or sense of taste ever since which is horrible when u eat and can't tell what you eating. I was told 60 days things should hey better and it's been 61 days and still numbed tongue and no sense of taste....I know this may not be common but it is my experience that I'm living thru at the moment and it is very disheartening read more

April 20, 3020 First post virus closure appointment. Always impressed by doctor and staff professional service. No delays or surprises with new post virus rules . Masks, protective gear used and didn't impact services at all . Doctors and staff really safety minded . Thanks so much! Donald & Cindy Perry Gig Harbor read more

Everyone there has been wonderful. They are honest, professional, kind and very good at their jobs! Thank you, thank you, thank you! What a relief to find an honest and competent dentist office! read more

Absolutely the BEST dentist ever. Having excessive anxiety with dental work due to facial (jaw) injury I've always been terrified at each appointment. Before I even made it back to the chair Dr. Macks was greeting me and dropping my anxiety level. I honestly can say that he & his team are the most considerate and conscientious team I have ever met. read more

My visit to Dr. Macks' office was wonderful. I saw Audrey for my cleaning and she was very friendly and professional. Dr. Macks was also great, I highly recommend this office. read more

After seeing Dr. Macks routinely recommended on a local Facebook group, I finally made an appointment and had a great experience. Audrey was my hygienist and it's clear why the front desk recommended her for anxious patients! Sarah at the front desk was also very inviting and efficient. Great experience all around. read more

I find everyone in Dr. Macks office to be extremely friendly. I'm able to get in quickly in case of an emergency. I find Dr. Macks to be friendly and profesional. read more

I hadn't been to a dentist for some time. After checking out many, I chose to go to Dr. Macks office. A great hygienist cleaned my teeth and helped with x-rays. Very upbeat office. Dr. Macks checked out my teeth and was very nice and and a positive person. I ended up with two cavities and after I was done with my cleaning they had a cancellation and they offered to take care of my cavities right then. I took it and a Dr Hyun(sp?) did my fillings pretty quickly and it was painless. They also have TV's in the ceiling for a distraction while they work on you. About as positive of an experience as you can have at a dental office I think. read more

Dr. Mack's has been my provider of Dental care for over 30 years. Great Dentist and staff. Hard to find a great combination like this. Highly recommended. read more

I could not be happier with the dental care that I receive from Dr. Macks and his staff. I am not an ideal patient by any means, and they bend over backward to take care of me without making me feel like a burden. I won't go anywhere else. read more

Love this office! I have been to lots of dentist but this is by far my favorite. From the wonderful ladies who checked me in, to the assistants and Hygienist that have helped me, everyone has been wonderful and friendly. They truly made me feel like they cared about my well being. Dr. Macks was awesome as well, he did a repair on a front tooth chip that made the tooth look better than before it broke! Outstanding! I have finally found a dentist I can count on. read more

I just left dr. Macks after having a root canal. Even though I can't say I left under the best circumstances *root canal* i will say I am a return patient for a reason. I was referred to dr. Macks by my boyfriend last year when I was having issues with my wisdom teeth, I've never been treated as well by any other office as i was at dr. Macks. Got my wisdom teeth out in less than two hours, healed nicely, they even gave follow up calls to make sure i was doing well and get periodic emails asking if there's anything they can help me with. For my root canal they called me this morning to let me know there was a cancelation since they knew I had been in pain and had me come in this afternoon. ALL of the associates I had the pleasure of talking to were incredibly helpful and kind. Seriously the nicest and most professional office I've ever been to!!!! The way they talk about their other patients is so respectful and you can tell they genuinely care about everyone they treat there. Highly highly recommend. I wish I could remember everyone's names so I could call them out, but thank you all so much :) read more

This is where I go. I live in the Tri-Cities, and I drive 232 miles one way. People tell me that I could save money by getting a local dental office, but why should I? I make enough, and they're my teeth! You wanna save money, fine. But if you care about your teeth, you go to Dr Macks office. read more

I have been going to Dr. Macks' office since I can remember (over 10 years!). The staff is friendly and professional. The environment/location is very nice and clean. Even when I moved to a different city, I made the drive back to Dr. Macks. Tawni is the best! read more

I have been a patient of Dr. Macks for 6 years now and love his office. He has gone through some staff changes in the front but so far I feel the change has been good because I was never informed of my copays or what my insurance covered and his new staff has been extremly helpful!! They have told me if I ever have any questions they can help me out since insurance seems to be so confusing! I will continue to refer all of my friends and family to Dr. Macks! read more

Always friendly and offers the best care. The entire staff makes every dental trip enjoyable. Always a thorough job.

I am not happy or impressed with this office. I tried to phone several times, during business hours, no one ever picked up the phone. I finally emailed, as their website suggests, to set up an appointment. That was over 10 days ago and I haven't heard from anyone...... read more

This office runs like a factory. There are good hygienists who provide excellent care. The problem is there are "associates" who work as Dentists and you have no idea who they are or their backgrounds. Our minor daughter went in for what was represented as a very small filling. Instead of Dr. Macks doing the work, someone who we had never heard of did her filling without our knowledge or consent. Months of pain ensued and the filling was re-drilled and repeated 2 more times (lacking appropriate anesthesia) resulting in a huge hole that was never documented or explained to us, ever. The resulting irreversible pulpitis required a root canal and full crown and now there is potential for tooth loss. It makes us very angry that after carefully vetting Dr. Macks, we ultimately had no control over who was holding the end of the drill or their professionalism when it came to our childrens' care. read more