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    One Hour Laundry

    2.9 (9 reviews)
    Open 7:00 am - 10:00 pm

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    Passive agressive note to me from Tina- when she should be speaking to her own staff about billing issues, like I suggested
    Jordan R.

    This place is overall good. Their services are solid and do a good job. They do a wonderful job of folding and packing it up. Only one staff member, Tina, makes this review drop three stars. She is awful, rude and annoying. I drop off my laundry, get it weighed and pre pay so I don't have to worry about it when I pick it up. FIVE times I have been told ONLY by her that I am not being billed correctly because of blankets and small rugs that should be charged separately. I told her no staff member ever told me about this, and that she should speak to her staff if it was such an issue. Week after week she literally harassed ME about her own staff that apparently isn't "billing" me correct. Not only is she rude, but every single time I come in to pick up my laundry hassle-free, she literally sits and picks apart how much I was wrong for not paying for this. I again told her to speak to her staff the one that is responsible for weighing and billing. Tina not only makes me never want to use this place, but next time she gets in my face over her own staff issues I will be contacting the owner and never coming back. Please get rid of Tina

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    3 years ago

    Extremely friendly staff and clean facility. I've used the wash & fold service only for the last 2 months with no issue.

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    State Of the Art Laundromat - West Babylon - 6am early bird @West Babylon State Of The Art Laundromat

    State Of the Art Laundromat - West Babylon

    (14 reviews)

    I usually go to this laundry mat Sunday mornings as soon as they open (6am) but 2 weeks ago I went…read moreon a Monday night. I arrived around 9:30-9:40 pm, I know the last wah is at 10pm so I was good. Well I proceeded to do my laundry as usual. I was drying & folding when an employee ( an Asian lady) came to me and said we're closed. I was surprised because I thought I lost track of time, when I checked my phone it was 11:30, I proceeded to tell her that the laundry closes at midnight & she walked away. She turns off the lights, & now I'm folding almost in the dark but some I guess emergency lights. I couldn't believe it. I finished at 11:45 which would have been the normal time i would have finished. When I was leaving I pointed to the sign at the door showing her it said midnight. I asked if she was the owner & explained that that's not how you treat customers. I told her she was rude & nasty & I could go to any other laundry & she just shrugged her shoulders and made a face. Please hire people that are respectful to your customers. If that lady has a problem closing she shouldn't work there .

    I usually like coming to this laundromat because it's quick and convenient, but today I had an…read moreunpleasant experience with one of the employees. I walked in carrying a heavy bag and grabbed a nearby cart to place my clothes in. I planned to return it right after, but the employee (an older woman) immediately snapped at me, saying "Excuse me, that's my cart," in a very rude tone. A simple, polite explanation would have gone a long way, but the attitude made the interaction unnecessarily negative. Encounters like this really affect the overall experience and make me question whether I want to continue coming here. Respect and kindness go a long way, especially in customer service.

    One Hour Laundry - laundromat - Updated September 2026

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