Katherine designed a new setting for my grandmother's prized diamond. I showed her another ring I…read moreliked and talked a bit about what I was looking for. I had no specific image in mind. Katherine immediately sketched out one idea on a little post-it, thought another minute or so, then drew a second idea. We went with her first inspiration, and it is just a stunning ring that delights me every day. Katherine also remade one of my late mother's rings for my daughter; she kept the overall style but made subtle modifications that transformed it. No question about it: Katherine is brilliant.

I brought my watch in for a minor repair and the owner fixed the band in about 15 minutes, charging…read moreme $10 which seemed very reasonable for Aspen. She also had some cool vintage estate jewelry for sale that I might come back to look at if in need of a gift. Recommend!

I've been unable to wear my ring for years because of an accident I was in. The ring never fit…read moreafter it. I've been to so many places that wouldn't work on it because the size was smaller than a 4 and I needed it to be around a 6. So many times I was told to "just get a new ring". Thomas Hunn Jewelers helped me more than they know. I hope they get all green lights and their pillows are always chilled. Not only does my ring fit me again; it was also very affordable.

I just pickup my ring and they did a Excellent job of setting my diamond back into my ring .read more

My fiancé and I were absolutely thrilled with the customer service and quality at Samuels. Not only…read morewere they hundreds of dollars cheaper than the "big names" like Zales and Kay, but they also treated us like gold!(no pun intended) They special ordered my diamond and made my ring completely to our specifications. Zales had ordered low quality, yellow diamonds in for me to look at... And they were $200 more expensive. Samuels explained the clarity scale and what looks best as a solitaire setting. My ring is exactly what I wanted and it is all thanks to Samuels and their incredible staff. We recently went back and bought our wedding bands from them as well. They are now "our jeweler". We will be going back for ANY fine jewelry needs we may have!

Very friendly and helpful staff. Eli and Ashley are class acts and they went out of their way to…read morehelp me; even though I wasn't a customer that day. They made such a great impression on me that if I do ever decide to re-marry, I'll go out of my way to buy from these folks. Thanks again! They didn't ask me to say this, but I think they both need a raise. :-)

Amazing customer service! Took in two separate rings that had split and each ring was fixed and are…read morebeautiful again for a very affordable price. I was able to get some other rings cleaned for free so they shine again, and they reshaped a warped ring in minutes. I will absolutely be going back there for all my jewelry repairs and recommending them to anyone who needs jewelry repair. I hope to buy something from them soon as well as they have beautiful and unique pieces.

I took in some earring studs today to have the settings adjusted. He made time to do it while I…read morewaited, which is phenomenal for a busy holiday season. His service was excellent and he then showed me many options for next year for an anniversary diamond ring I'll be purchasing. I don't think I'll need to go anywhere else! Such great, knowledgeable, and friendly service!

Very happy with the service for my watch band repair. I was helped immediately, expertly and for a…read morevery reasonable price. Loved the shop area - especially the pets! Great work!

From the owner: Custom Jewelry and Repair Watch Batteries!…read moreGems, Diamonds, Turquoise! I buy gold at 65% of NY Spot price. I do Old School jewelry repair, custom goldsmithing and silversmithing from my studio in Montrose, from Turquoise to Diamonds! New, Antique, Catalog sales, restore, repair, revamp, rebuild. Extensive resume. I replace watch batteries and adjust watch bands. Everyone who walks in my door deserves to be welcomed like an old friend! My custom work is creative, unique, and sure to please. 25 years experience, 7 years in Montrose. Formerly of Adjeweelation and Mother Earth, now independent. BFA in Metal Design, UW Seattle.1992

While vacationing in Colorado, my Rolex lost its pin and the strap came loose. I didn't want to…read moretravel back to Miami with it in its current condition, so I decided to try this authorized Rolex dealer, not too far from where I was staying. Right away, a gentleman greeted us, and offered to take a look at it and try his best to offer a solution. As we waited, another gentleman, named Rob, kindly offered us water and interacted with us and our kids. My husband requested to look at some of their timepieces and asked plenty of questions, to which Rob patiently and fully answered. To our satisfaction, the first gentleman who looked at our watch, was able to get everything back in order and refused to charge us. What fantastic customer service! Great staff and great selection!

My mother and I visited this store in hopes to find matching mother-daughter watches and ended up…read moregetting a political lecture from one of the female sales associates. I would avoid this store if you're looking for high quality customer service.

I work nights, and when I get home at 1am I plan for the following day. I wanted to find someone in…read moreBasalt to change my watch battery. I found a phone number for Michael Bair Jewelry and called hoping to hear a recording stating their hours, location, and if appointments were required. A man answered the phone suspiciously, "Hello?" I wondered if I had the right number since I thought it was odd that someone would answer a business phone at this time of the morning. I asked if this was Michael Bair Jewelry, and he said, "Yes." I asked if this was his cell phone, and he said "Yes." I asked about his hours, and he said he lives in a studio but could meet me nearby. He asked me what I wanted, and I said "I'm simply looking to replace my watch battery." He scoffed with irritation and said, "At 1:30 in the morning?!?" I apologized for the inconvenience and hung up. Here's a tip Michael, if you're going to use your cell phone as your business phone and don't want to be bothered in the middle of the night, then have a recording set with your business information and don't answer the phone! I will not be giving him my business. Very unprofessional. Very sketchy. I wouldn't trust him with the battery in my toothbrush.

I needed to have my fused wedding/engagement rings and a right ring finger ring re-sized. Because…read moremy knuckles are larger than the base of my fingers, I also wanted to add what they call "speed bumps" on the inside of the rings to help prevent them from spinning. The staff at Adjewelation Jewelry were very helpful and professional. Although not cheap, the workmanship was top-notch and I am completely happy with the results. My rings look better than they did before I brought them in, don't spin freely on my fingers anymore and now fit perfectly. I couldn't be happier with my decision to have the work done by Adjewelation Jewelry. Highly recommended!

I have enjoyed this store since the first time I walked in. The store is immaculate, and…read moreeverything sparkles beautifully. Brian and your staff have always been very helpful. With every time I come in, there is always something new that catches my eye. Probably not a good thing for me or my boyfriend. Lol.

Customer service. Lying about product. Stated 1200 hundred and charge 2100. Delivery of product…read moreto 5 months. Kept saying oh be ready in week since Christmas. Lost two necklaces. And when called on it. She stated she never received them. Even wrote a receipt with saying she received them. Then walking out of store and getting in car received a call oh I found them. A friend took in rings to be resized. She was told two weeks. Got them in a week. Never would recommend Angelia to anyone!!! Goto Craig !!

I went to the Jeweler's Mine in need of help searching for an elegant ash pendant for my father's…read moreashes. At the time, Angela only had one on the floor, but she pulled from her resources and gave me a ton of options to special order. The options were terrific and the best I had seen yet, after looking for almost a year. I ordered two, one for myself and my mom, and I am super happy with them. They took a bit of time to come in, but the wait was worth it, and I am so delighted. Thank you for your help, Angela!