I was promised that my class would take place at the Doral location. This was a key factor in my…read moredecision, as I do not have transportation to any other site. However, I was scheduled at the Miami Gardens location without my knowledge or consent. When I contacted your office the same day in the evening to have my class canceled because nowhere did it say that a refund was not allowed, a representative confirmed that I was indeed scheduled at the Miami Gardens site and stated that no refund would be available to me. The only location where it stated that there would be no refund was on the receipt that I received once the payment already went through. many locations always state that are you sure you want to go with this payment because these classes are nonrefundable. This was not provided to me at the time of payment. I was lied to and misled. I later spoke with the person identified as the owner, who reaffirmed that I would not be receiving a refund. She stated that she does not have to train her personnel to say those lines when making a payment. That with the receipt should be enough to state that there are no permitted refunds. But then again that statement will only be provided once the payment has gone through. I want to emphasize that I had clearly requested the Doral location from the beginning and was misled. While I was offered other locations, I had already communicated that transportation was an issue for me. I was also told I could reschedule, but due to my time constraints, none of the alternative options aligned with my availability. The manner in which this was handled, combined with the misinformation and refusal to provide a refund, felt deceptive and unprofessional.

Crooks that overprice this simple class. I purchased without looking around for others due to time…read moreconstraints. Regardless the word is out, and I have started sharing, "DO NOT USE EFFECTIVECPRTRAINING.COM" the worst pricing, lies about the changes in field, etc.

completely professional! They were up and running when I arrived. got down to business…read more even had disinfectant for the machine with attention to cleanliness. once you find them in the complex you realize this is a very convenient location to I 95. outstanding service. made my day!

Fast, Efficient, approachable, accessible, supportive and professional - well recommended.read more