They need to retrain or replace the receptionist. Nasty and I mean nasty attitude. She's gonna cost…read morethis place some business. My provider is very good, so no complaints there (and, at the end, that's really what matters most). The office space is spacious and clean. The in-house lab that draws your blood is fantastic as are the people who work there. And appointments start on time. Overall, it's a good experience. Just please fix the folks at the front!

Dr LaMarca has messed up with at least one lab or prescription refill each visit I've been there…read more I've spent hours on the phone with One Medical in the last 3 months alone trying to get mistakes fixed. Not worth the concierge fee if you're not getting concierge service.

I can enthusiastically recommend One Medical, which is owned by Amazon. And, no, I don't hate…read moreAmazon, so if that bothers you, take note. I admit, I was very skeptical, but the practice is so efficient and friendly, I'm recommending them to the Yelp DC community! And I"m very fussy about health care (I'm from Boston, what can I say--it's the best city in the US for health care!) The one item I was hesitant about--it's a common problem in the DC metro area--is you won't get an MD, you'll be seen by a Physician's Assistant. But--I lost my primary care MD 5 years ago, so started calling practices, GW MFA, etc., a year ago to find a new MD. Forget about it. I started calling again recently, hoping there were doctors available. Nope. There is NOTHING out there--I had estimates of waiting times of several MONTHS for an appointment with an MD. No one offered an appointment with an NP or a PA. A few places wouldn't even put me on for a wait list appointment! It's dire. I had no choice but to sign up at One Medical, which btw was recommended by two friends with high standards for doctors. There is another potential issue, that it's only general practice, no specialists. But they do a lot of the requisite tests, blood tests, etc. I already have my specialists, so it's not a problem for me. And my PA is excellent. She is pretty young, but very well trained, very smart, and responsive. And you can tell she likes her job! More good things about Farragut Square OneMed. I"ve been several times since joining a few months ago, and I've NEVER had a wait. The front desk folks, the techs, the medical professionals? All excellent, very personable, and polite. What a change from some other DC medical practices! They take insurance--and if you're not insured, they will figure it out. Also, they are so tech forward, everything is very easy to accomplish, and not stressful. No waiting on hold! Again, what a change. Anyway, if you need a primary care MD, and can't find anyone, give one of these practices a try. If you don't like them, you can leave.

I think One Medical has been a victim of their own success -- there are too many patients and you…read morecan never get an appointment now. The whole point of paying for it is supposedly so you can get prompt responses and next day treatment. At first, I could always get appointments same day or the very least the next day. Now to book a physical with my doctor, I needed to book 5 weeks out. To get an appointment for an illness, the next available on the app is over a week from now. A more traditional doctor, I could call and ask to be seen same day. But no one answers messages on the app anymore. I'm trying to switch practices but no one will answer me through the app how to cancel my membership. If you are looking for premium care and service, this is definitely not it anymore. PS: do yourself a favor and sort the comments by "newest first" -- you can pinpoint exactly when things went downhill. All the positive reviews are over a year old.

I can't understand how anyone can rate this practice less than 5 stars! The amount of care,…read morekindness, and compassion I received from Dr. Dan Garfinkel and the whole team was unmatched. Incredibly efficient and pleasant (even joyful?) experience, from start to finish. Highly, highly recommend for all of your medical needs.

Had an excellent, seamless experience throughout. The app is so easy to use and I was able to…read moreschedule a next day appointment with a provider of my choice. The office itself is beautiful and calming. The front desk was very friendly and I was seen right on time. My provider, Kelly Thelin, was thorough, answered all of my questions, and I never felt rushed through my visit. I loved how efficient my entire visit was. Will definitely come back for my future healthcare needs!

Had to wait over 7 hours to be seen, even with an appointment. Short handed and disorganized. The…read morePA that saw me was friendly and competent.

I keep receiving bills from One Medical. I came in for a few services last year and not once did…read moreanyone tell me my insurance was not accepted. Instead I get a bill for over $500. Not once was I ever told the cost of services prior to any visit. This goes against the No Surprises Act of 2022. I have already reported One Medical to the Centers for Medicare and Medicaid Services. I have requested they adjust my bill accordingly, but I keep getting bills via email and mail. I even called at the beginning of 2022 to confirm my new insurance was accepted, and they confirmed it was. They used to be an amazing practice, but things have severely changed. I will not be renewing my membership even though I've been a member for years.

Was previously with One Medical in Tysons; moved to this location earlier this year as the prior…read moredoctor moved to another practice. My experience with OneMedical Rosslyn has been wonderful. The physical site is gorgeous, parking is nearby (not free though) and it's metro accessible. It's clean, the staff are friendly and professional and they have an in-house lab which saves a trip to Lab Corp. Additionally, they now offer mental health services which is a nice bonus. If you need a prescription called in to your local pharmacy, you can request via their app or website. If you have a non-urgent issue and need advice, you can message a nurse or doctor for help. If you have an urgent (non-emergency) issue, you can usually get an appointment relatively quickly; scheduling through the app is very easy. The user interface is easy to navigate. Also, the staff don't try to "upsell" you in any way or pressure you to get an unnecessary vaccine or test. In closing, I highly recommend OneMedical. It's worth the annual fee (which isn't that pricey IMHO). There are locations throughout the country - and the network of providers at every location is superb.

This office is completely useless. For my $200 per year membership I get zero service and zero…read morecustomer support. I am supposed to get "walk-in" lab work periodically, and almost every time I go to this office to do it, they are not available, even though I only go during their published lab hours. They allow no contact directly to the office, so there is no way to check and see if their lab has randomly decided not to work today. My attempts have come at various days and times and missing them two out of three times tells me they take off work more than they work. I used to use the Metro Center location, but have to use this one now because it is the only one close enough to my work. Because of the incompetence of this office, I canceled my One Medical membership. Do NOT use One Medical and certainly not the Rosslyn location. All they do is take your membership fee and do NOTHING for you.

I had to use this location and see Dr. Zee for a weekend visit because it was more convenient than…read moreheading into the city. Parking is simple enough at the garage across from the building. Dr. Zee was punctual and very thorough in both his assessment and the follow-up testing he recommended. The office was spacious, clean, and well-lit. If this is an office close to you I would not hesitate to take advantage of it. And if it's during the weekend and you have to use the Beltway traffic shouldn't be too bad.

I'm 64 and every year they request an annual physical. They never did an ekg until I requested…read more Never did a PSA test for prostate. Did. It do a cholesterol screen or an A1C. It's a waste of money to belong to this if they are not going to do the basic tests for an annual physical to keep you healthy. Totally disappointed in this place. Had to go and get a urologist for prostate and cardiologist for heart screens. My old primary used to do all of this but retired.

If I could rate one star, I would. The doctor I saw ordered unnecessary lab work for me, after…read morediagnosing me with a condition that he could see from the moment he examined my hand. (My sister, a former rheumatologist, also diagnosed me by looking at my hand.) I was looking for more information about pain management and maintenance, but he was almost nonchalant about my issues. He then ordered a second follow-up visit, which I switched to virtual, in which he told me information that was already clear from the lab results. Those two visits combined added up to a $700 bill, which could have been much less if the doctor had been more judicious and cared at all about the financial burden I would have to take on. I've come away with deep distrust of this practice and their ethics.

I don't usually write reviews, but my experience with ARA has been so bad that I feel compelled to…read moredo so. This review is based on my experiences with the DC/K street office, the phlebotomy (blood draw) lab there and Dr. Shari Diamond. TL;DR: avoid this practice, particularly their DC office and Dr. Shari Diamond, at all costs. As relevant background, I received my graduate degree from a PhD program through a very reputable medical school where I attended the same classes with the medical students. Medical students then went on to clinical rotations at the hospital while my group did lab/research rotations. I have also helped previous employers gain CLIA certification, which is the regulatory standard for the labs that draw your blood as well as labs that process those samples. While I am not an MD, I know more than the average person about how things are supposed to function in these settings. I was referred to Alan Matsumoto at ARA by my rheumatologist in California when I moved to DC. Dr. Matsumoto is very reputable and appears to be at the forefront of research in rheumatology/immunology. My case is, according to my California doc, very alarming and unusual (and, therefore, quite scary). I couldn't get an appointment with Dr. Matsumoto (I'm not sure if he is still at the practice or not) so I ended up seeing Dr. Shari Diamond. I have seen Dr. Diamond four times, with each appointment worse than the last. At my last appointment I tried to have a discussion with Dr. Diamond about her attitude toward me, even trying to smooth things over by saying that I should have come in with written questions to avoid miscommunications because my condition is relatively new (~2 years since onset) and frightening for me and I get very nervous. Her response was imperious and truly awful. She appeared to fake my examination, skimming her hands lightly over the outside of my very heavy, puffy snow boots pretending to check for swelling that she would not have possibly been able to see or feel with the technique she was using, even if I hadn't been wearing the boots. Every time I have tried to tell her my history and relate that to changes I am experiencing with the pain and swelling that are hallmarks of my condition, she has interrupted me and very belligerently told me that any symptoms and elevated inflammatory markers I had in the past are irrelevant and there's nothing wrong with me now. As anyone with an autoimmune disease can attest, this response is antithetical and screams incompetence and/or a mentality that does not belong in any sort of front-line patient care. Even after I told her explicitly that my goal was to figure out what was happening with the progression of my condition, I was not simply seeking symptom relief, I did not need another anti-inflammatory prescription and the only drug that has worked for me so far is prednisone, she was cruel, dismissive and disdainful. At my last appointment, their phlebotomist drew my blood to check my inflammation levels and, I found out from the notes later, for "medication monitoring", even though I wasn't taking prescription medication for my condition. If you have been to a rheumatologist you have almost certainly had blood drawn and you know how that is supposed to work: the phlebotomist asks you to confirm your name, birthdate and perhaps other info. They will often ask you to review your info on the sticker labels before they are applied to the vials of your blood. This is because CLIA regulations require robust processes to ensure sample integrity throughout the process. None of that happened when my blood was drawn at this office. The phlebotomist did not ask me to review any labels or info and, after drawing my blood, walked out of the room with the unlabeled tube, ostensibly to retrieve the labels from a desk outside the door that could not be seen from the room. She was gone for much longer than was necessary for that stated purpose. I have no idea where she went or what she was doing with that vial. Even after that bloodwork showed elevated inflammatory markers, Dr. Diamond's response through a message in the patient portal was to prescribe the anti-inflammatory I had told her I did not want because is not appropriate for my condition and tell me to check back in 2 months. Perhaps I should have shown up to my appointments wearing a suit instead of jeans and sweatshirts which are my usual uniform these days since I no longer work in an office. Perhaps I could have garnered Dr. Diamond's respect by showing up with my degrees hanging around my neck and my W2s stapled to my forehead. Or perhaps she just shouldn't be practicing medicine. I hope that the partners at ARA will endeavor to figure that out.

I come to this location to see Dr Worthing. He is an awesome doctor in my opinion and I'll be…read morecoming to him until one of us retires.

Let me start by saying my first visit with this doctor was amazing…read more However all interactions after this were not with the doctor and instead with office staff. --- I had to contact the office multiple times for lab and x ray results but dismissed this as a fluke --- For my follow up visit, where I needed to talk about my medication management and current pain levels I was denied access to care due to my need for ADA parking which was limited due to construction and damage in the parking garage. I tried for two weeks to make a complaint to corporate and they have not returned any of my calls to ensure that I have what is needed medically for my care. They couldn't even pretend to resolve it by saying if I pay this unfair fee I can be seen right away ---- I arrived 20 minutes early but was unable to locate handicap-accessible parking to fit my vehicle due to construction and blocked spaces in the nearby garages. While searching for parking, I called the office around 10:00 a.m. to inform them of my situation and ask whether I could still be seen by being worked in or did they want me to reschedule. I was transferred between three different call center representatives before finally connecting with someone. I have attached a photo I took today because I had to return to this same building to see another provider. The spots are still blocked off and not van accessible to allow for access for a person in a wheelchair like my son. By the time I found a parking spot at 10:20 am, I was told not to come in by the call center staff and that I would be charged a no-show fee, despite being on the phone with their call center for over 20 minutes trying to get help. At no point did I attempt to miss the appointment, I was actively trying to attend and communicate with the office because this is important for me to try to get a handle on my own health care. I explicitly asked them to put me through to the office and verify that I could not be seen. I was told no one answered the phone and also that they answered and said no... contradicting what the office manager later said. When the office manager, Jasmine Jackson, contacted me the following day, she stated that the office would have been able to see me had the call center communicated that I was waiting outside, but I was told not to come in by them even though I explicitly asked to be seen multiple times. Jasmine went further to blame me, suggesting that I should have parked in a lot a few blocks away behind a Tiffany's store. I am not familiar with the area, and I chose the two garages nearest the building and then street parking, because I was concerned about my ability to walk farther with my adult son, who has limited mobility and is difficult to push in a wheelchair, especially given my own back and extremity pain that limits my ablity to walk long distances. I also spoke with Kelly in the business office and Stacey in the call center, both of whom said they would follow up with me regarding this issue. Neither has contacted me as promised, demonstrating a continued lack of responsiveness from the office. I am concerned now that I have been abandoned for care because they are prioritizing this no show fee for an appointment I begged to attend as soon as I figured out how to safely get my son and I inside over my actual health status, knowing my medical condition impacts a vulnerable person who relies on my care.