Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I was nothing but, respectful, transparent, and accountable with the two mechanics, paid to get two…read morecatalytic converters replaced and a transmission housing seal replaced. the catalytic converters was replaced good on the vehicle but, the transmission housing seal wasn't, it continued to leak. I asked about it and it wasn't the same seal that was took off (then why still install it and not tell me at that tiime?) I accepted responsibility for that and ordered the correct seal that was given to me by William. I was quoted $80-$100 for them to replace the seal with the correct one. Seal was ordered, the two came out replaced the incorrect one charged me $100 and it still leaked and had noticeable damage from banging. I communicated that to them, I got no response back for a week, so I requested $50 back since the problem wasn't fixed, still no answer. To make a long story short I took my vehicle to the dealership, I had to replace the seal again and the leak is no more and fixed. still haven't heard or received my $50 I requested from them.

The workers were very nice but the only service I had done there was state inspection. I came from…read moreup north & we didn't have to pay anything for inspection as it was covered by the cost of our car registration . Here in NC I had to pay a bigger charge for my registration as well as an additional $30 for inspection. (And now for your giggle of the day... I moved to NC (from sales tax free DE & NJ with no sales tax on food & clothing) to NC where the only thing they have not yet found a way to tax is the air I breathe. Lucky for me the weather is better & I found a great church!

I went in to ask for a price on a front-end alignment. The mechanic and the desk worker were…read moreshouting at each other. The desk worker turned to me, looked annoyed, and said she wished they had good mechanics. I said "thank you" and walked right out the door.

This has been the absolute best experience I have ever had with an Automotive shop. We came in here…read moreas a last resort when all of the RV service shops in the area seemed to turn us away (I think because they are packed due to memorial day weekend). We were able to work with James and he was extremely helpful in every way. He was able to get our Tow baseplate installed on our jeep in no time. I would highly recommend this shop for anything. Their customer service is outstanding and they did a speedy job for us. Not only did James do an excellent job with installing the baseplate and squaring us away with the electrical, but he came out to our motorhome and helped us connect up the tow bar. He then went back inside and looked up the proper towing procedures for our particular vehicle, came back out to tell us, and then helped us get everything setup right. Lastly, he followed us for about a mile to make sure that everything was working properly. He did all of this without being asked to do so. Curtis was our service manager, and I believe he had an appointment elsewhere when we arrived, but he took care of us and ensured that we were properly taken care of with the other gentlemen at the desk, prior to him departing for his appointment (I believe we may have cause him to be late, sorry, Curtis). I am amazed at the kind of culture of service that is bred into this shop. Every single person we interacted with was the embodiment of customer service. I must say our experience was beyond just customer service, it was more like "service for their fellow man". I very rarely write reviews for places, but I absolutely felt compelled to write this. Do not hesitate to take care of your automative needs at this place.

I will never take my vehicle there again. Service is mediocre. When I addressed the issue, service…read moremanager used passive aggressive tone and terminology. I was asked to take my vehicle unfinished as a courtesy because of the lateness of the day. A key fob was not working properly (it was not programmed properly at this shop). I brought it back at my convenience and was told it needed to be left for at least three hours to diagnose. I thought this was very strange, since the $4K job was diagnosed in less than an hour. So, I know I got hosed, just will not recommend or go back.

I went here because my rotors and brakes needed replacing. The owner told me to come in the same…read moreday and finished with replacement rotors and brake pads on my front two wheels. Super fast and and great price. Definitely go here if you want a good price and loyal job done

Yelp is helping companies like this scam by not posting these reviews.!!! First transmission lasted…read moreabout a month $2500 lost! Second transmission lasted not even a month! Third time it's been two weeks transmission bad again! Each time I had to pay for transmission fluid out of pocket $275.00 second time he said warranty wouldn't pay all the labor so I had to pay $500 plus $275 for fluid! All because he said my maxima has spacers on rims. Total rip off because dealer ship quoted $6,000 for new transmission and I've spent that with this shop on used transmission. Total waste of money. Be careful because I think the transmission is not being replaced just fixed old bad transmission. Each time I took to Nissan dealership and it was in fact all three times another bad transmission each three times!!! Note: Joe said I had warranty but still car isn't working because he says the spacers on rims void warranty but those same spacers was on car when he first got the first transmission!! Also most screws are missing under hood that was not put back. Tacky work. God doesn't like ugly! AND For YELP TO NOT POST MY REVIEW FOR OTHERS TO BE SCAMMED IS VERY UN LAWFUL!

I brought my 1989 Chevy k1500 in to diagnose an issue where it was running pretty rough. I had…read moretried replacing all kinds of sensors and tried rebuilding the throttle body from random parts I had acquired. Paul was able to identify the problem and keep me in the loop with everything he was doing or had done. I can't recommend his shop enough especially if you're driving around an older vehicle. He even cut me a deal since we had agreed on a price beforehand and it was a little more expensive than we both anticipated.

Owner Paul is amazing! Super friendly, knowledgeable and does great work! Plus at a great price…read more Would recommend to all my friends and family.

Ed's Automotive on Hope Mills - a Main Street Auto shop https://share.google/rfBE5GwraFro1NLJf…read morePicked up yesterday and again truck is broke down

From the owner: For years, Main Street Auto has proudly owned and operated the most trusted local auto repair shops…read moreacross the United States. Our dedication to exceptional service and customer satisfaction has made us a top choice for vehicle maintenance and repair. At Main Street Auto, we offer a comprehensive range of services to keep your car running smoothly, including oil changes, tune-ups, brakes, alignments, tires, AC/heat, engine work, transmission work, and all forms of mechanical work. Our skilled technicians are equipped to handle everything from minor repairs to major overhauls, ensuring your vehicle's optimal performance. Whether you need routine maintenance or complex repairs, you can trust Main Street Auto to provide high-quality auto repair services that you can rely on. Visit us today and experience the difference that our dedication to excellence makes.