Happy to report the following. A friend Drea next door business recommended this place. I called…read morespoke to Ashley very friendly very informative and superb customer service. I even asked her husband Steve Warren an automotive question, he did not hesitate to answer and offered to look into my possible issues. I had both vehicles service and I'm even bringing one again to change tires...its time. But wait thats not all....they do tire alignments here too booya. I don't think I've ever done a tire alignment on my Tacoma 2015. Soldiers, may be you were a MEPS waiver understand you have to plan ahead. You may have to wait a little. In closing, this has become my goto mechanic/tire shop and I highly recommend it. Thank You. For your haircut needs come see us @ My Barber 5953 Yadkind Rd. Guess what? Cheaper than posr

Called C and J Tire and Auto Repair. Front desk explained me everything about the issues with my…read morevehicle. Without doubt, these folks knows what has to be done . High temperature warning is gone. They replaced it and done deal. No need to worry. I will always come here first and be welcomed and appreciated. Thanks for an outstanding service.

Absolutely LOVE this shop! Eric is the best! they will do what is most cost effective for you the…read morecustomer,while getting your car back on the road quickly! They aren't going to "recommend" work/parts needing to be fixed, just for them to make more money like a lot of other shops around! They don't treat you different if you are a female again like a lot of the other shops around!

Very good friendly atmosphere and professional service. The people and owner know how to take care…read moreof customers and their vehicles.

I would like to report a quality control concern regarding my recent visit to Marvin's Tires and…read moreBrakes, located at 5510 Waldo Beach Rd, Fayetteville, NC 28306. I visited this location on July 9 at approximately 9:00 to have my tires balanced and my vehicle aligned. During my visit, the team working at that time appeared very disgruntled and did not give the impression of a professional or customer-focused environment. While the technician was working on the tire balancing, I noticed that he was adding new wheel weights without removing the original weights that were already on the rims. I also noticed that he was not cleaning the inside of the rims before applying the new weights. From my experience, wheel weights may not stay properly attached if they are applied over dirt, brake dust, or residue from the brake calipers. This can cause the weights to come off over time and may result in the tires becoming unbalanced again. I also observed the technician using a chisel to remove wheel weights, which gave me the impression that he either did not have the correct tools or was not using the proper equipment for the job. That raised additional concerns about the quality control and professionalism at this location. I brought my concerns to the manager's attention. Unfortunately, the manager did not appear professional or customer-focused during the interaction. He seemed unhappy to address the concern and did not communicate with much tact or courtesy. At this point, I would not recommend this location to anyone. When comparing the price with the Ford dealership, Marvin's Tires and Brakes may have been more economical for the balance and alignment, but based on this experience, I believe the dealership would likely have provided better quality control and a more professional service process. My concern is not only about my vehicle, but also about the quality control procedures at this location. Tire balancing should be done correctly the first time, including removing old weights when appropriate, cleaning the rim surface before applying new weights, and using the proper tools and equipment.

Store Manager greeted me with kindness and was knowledgeable. I had a 9am appointment, Edwin and…read morehis team were prompt to get in for an oil change and tire rotation. This is my go-to place for servicing my vehicle due to fair pricing, knowledge employees, and fast service!

I went to Pep Boys with my dad and we had a really great experience. Wonda and Brittney helped us…read moreso much from start to finish. They were extremely patient, explained everything clearly, and made sure we understood our options before making any decisions. We never felt rushed or pressured. They took their time with us and treated us with respect. Customer service like that is hard to find these days. Thank you, Wonda and Brittney, for going above and beyond. We truly appreciate your help!

One rep (Carl)said a tech won't get to my vehicle and within 20 min of picking my vehicle up,…read moreanother rep (female) lied and said a tech drove my vehicle up "70 mph" and didn't find anything. Here's the thing...my vehicle never moved from the position and angle I parked it in from the initial drop off and my odometer was the same. I hate #%*#% liars!!!!

This has been the absolute best experience I have ever had with an Automotive shop. We came in here…read moreas a last resort when all of the RV service shops in the area seemed to turn us away (I think because they are packed due to memorial day weekend). We were able to work with James and he was extremely helpful in every way. He was able to get our Tow baseplate installed on our jeep in no time. I would highly recommend this shop for anything. Their customer service is outstanding and they did a speedy job for us. Not only did James do an excellent job with installing the baseplate and squaring us away with the electrical, but he came out to our motorhome and helped us connect up the tow bar. He then went back inside and looked up the proper towing procedures for our particular vehicle, came back out to tell us, and then helped us get everything setup right. Lastly, he followed us for about a mile to make sure that everything was working properly. He did all of this without being asked to do so. Curtis was our service manager, and I believe he had an appointment elsewhere when we arrived, but he took care of us and ensured that we were properly taken care of with the other gentlemen at the desk, prior to him departing for his appointment (I believe we may have cause him to be late, sorry, Curtis). I am amazed at the kind of culture of service that is bred into this shop. Every single person we interacted with was the embodiment of customer service. I must say our experience was beyond just customer service, it was more like "service for their fellow man". I very rarely write reviews for places, but I absolutely felt compelled to write this. Do not hesitate to take care of your automative needs at this place.

I will never take my vehicle there again. Service is mediocre. When I addressed the issue, service…read moremanager used passive aggressive tone and terminology. I was asked to take my vehicle unfinished as a courtesy because of the lateness of the day. A key fob was not working properly (it was not programmed properly at this shop). I brought it back at my convenience and was told it needed to be left for at least three hours to diagnose. I thought this was very strange, since the $4K job was diagnosed in less than an hour. So, I know I got hosed, just will not recommend or go back.

Great place. They live up to their name! Quik and reasonable pricing. I will always go there for my…read moreinspection and tire needs.

I have trusted the guys at Kwik Change for tires, oil changes, brakes, and inspections and not only…read moredo they treat customers with dignity and respect, but they also have unbeatable prices. I will continue to have any and all service and tires installed by Mike, Steven, and Pops. Give them a try, they won't let you down!

Owen drive location is great. Customer service is on point! Dustin does a great job. All of the…read morestaff have always been good.

First time coming here and service was pretty good no complaints. it did not really take too long…read morefor them to get finished with my car.