Not impressed. Had an electrical issue with a truck that I'd communicated specifics about in…read moreadvance to them and they scheduled me with their oil change tech instead of one a journey-level mechanic and had no near-term appt I could get in to to see one of their experienced mechanics. They did address a minor other issue (removing a front hitch) I'd told them about at no charge and I want to acknowledge that but it was a distant second to the priority work. The next week I had a subsequent appointment to have an issue on a separate car fixed and they hadn't been able to track down the part that entire day. I'd been specific about what it needed in advance. All in all. I didn't feel listened to when I described what I needed, and two days were wasted. I did find the staff there to be courteous and professional in all instances. However, I wanted to try this place out just in case I needed something fixed and my longtime preferred mechanic wasn't available, and I won't be going back.

Came in for brake repair and two days later they had replaced one sensor which didn't fix ANYTHING,…read morebut cost almost $450.00. Three days after that they hadn't even started the brake repair I initially asked for. Stay away from these guys!!!

I guess they have plenty of business. 2nd time I've tried to give them business and never got a…read morereturn phone call after calling to get an appointment to get my AYV repaired! Unreal!

These guys go above and beyond for their customers. I would highly recommend them for anyone…read morelooking to get out on the water.

Our 38' motor home and car trailer had to be towed to their facility. The towing process was good…read more Upon arrival we were told our issue may possibly be looked at today or tomorrow, explaining that they are short staffed and very busy. Our approximate time of arrival was 12:30pm. At around 4pm I went into the office seeking an update and if they were able to get our coach looked at. Customer service totally is lacking. I was not given an answer or even an approximate time or something to let us know if we would be taken care of tomorrow morning. We are "camping" in a tight area and unable to move our slide rooms out even a little bit. We are staying in their parking lot with our generator running as it is very hot here and wild fire smoke is in the air. My husband suffers from COPD. I will update my review tomorrow if our situation improves.

I drive cross country with a 44' trailer.. i was recently staying overnight in Helena, and a car…read morehit my trailer , causing damage to the left rear end. They were able to get me in and worked non-stop to fabricate and repair the damage as well as fixing my wiring as the lights and wires were damaged also. Several techs stayed past normal hours to ensure I did not miss my commitment the following day. I can't say enough good things about the quality of work or their EXCELLENT customer service. Everyone was very understanding and went the extra mile to turn a bad situation into a positive experience. This is a top notch business with excellent employees.

A major dealership told me I needed a new transmission, cost $5700. Thought I needed a second…read moreopinion so set an appointment with Capital City Transmission. The outcome is my transmission is fine. It's really a minor engine issue and may not need immediate fixing. Honesty is fantastic in this small business. So I saved $5700. Not sure if the big dealership is just incompetent or worse. Obviously when I do need a transmission, I know where to buy it! Thanks for the help. Tom

So my car was taken to this place and at first it was a normal experience then I started asking…read morewhen my car would be fixed after a week of waiting pretty normal right then I finally got a answer after two weeks they said it was done I went and picked it up and made it about 25 miles then the transmission was slipping shifting hard for about two miles then it was barely able to move so I got ahold of them and I was told to take it back here is when it got very frustrating I looked over the work on the car that was supposed to have a new transmission it was not new it was not replaced so I took it back to him and said that there was nothing done to my car I was told I was wrong but why would a new transmission stop working in 25 miles it would not have stopped working like that so then I was told I have to wait at the back of the line because he is busy I would think that being I already paid in full I would be first in line sence I have waited over two weeks at this point but nope he will get to it when he has Time

i lost my couple months ago so it seems like one thing after another. i called a mike at auto trim…read moreand he said iwen might.i called them and they said they were booked out but well see.5 days get have pickup there and they will take a look at it. pickup was dropped wednesday and i had it back thursday afternoon. aaaaaaaa++++i have never dealt with them before but i will from now on.thank you mechanics and the guys at front counter were great..thank you,pat inman. professional mechanic at it's best....good work great valve........lost my wife

Very friendly and helpful. Got three different quotes for work. One was $900, another $776, and…read moretheir quote was $524. I will be going back to them if I need other auto repairs. If you need work done, give these guys a call.

Very professional, courteous and fair priced. Whether it is for regular maintenance and or "the…read moreunexpected", I trust them to do the work right. I would never take my vehicles anywhere else.

Would leave 0stars if I could.Took in a 2007 Subaru, manual transmission on a Friday to have the…read morevent cable replaced and to have a full inspection done. Technician did the cable first and then the inspection. He failed to note that the heat didn't work(sense he failed to reconnect the cables during a winter storm). They also parked the car in 2nd gear, downhill without using the E-break which lead to injuries to an adult and a minor. When I returned Monday to get the heat fixed the excuse was that the E-break was broken as well. which was not on the inspection either. This incident Reminded me why I stopped using this business. Save you time and money and go somewhere else.

They committed to an installation and after repeated calls and promises for their installer to call…read moreback he never did. Products are probably good but also very high prices. There are good options out there, and Barreta represents the low end just based on the way they do business.

Asked what I needed for a whole system install, sold me "everything" I needed. Came in for an…read moreappointment, had to pay another 400 for an aftermarket radio, set another appointment for the sub install, then we call the day before our appointment to find out they gave us the wrong date, and it was the day before, no call, nothing. Then say they don't make appointments for sub install (even though we had just made 2 prior appointments) then say to bring in the car the next day and they "might" be able to get it the next day and if not in 2 weeks they could get to it. Worst customer service I've ever dealt with. They were rude every phone call. Never giving this place my business, there has been nothing but issues and unforseen issues that's