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    One World Yoga Birth and Wellness

    5.0 (1 review)

    Services - One World Yoga Birth and Wellness

    Therapeutic massage

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    4 years ago

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    Club Pilates

    Club Pilates

    3.3
    (8 reviews)
    2.4 mi

    Club Pilates El Paso West - A 10/10 Experience! From the…read moremoment I walked in, the customer service at Club Pilates El Paso West stood out -- friendly, upbeat, and so genuinely helpful. The front desk staff, Bianca made me feel welcomed before I even set foot in the studio. I ended up doing a one-on-one intro session with Kelsey, and she was fantastic. Even as someone who's taken plenty of Pilates classes elsewhere, I learned so much. She took the time to tailor movements to what my body needed that day (I was sore from a long run) and walked me through every detail -- from equipment to memberships and even local fitness talk. The studio itself is spotless, beautifully organized, and full of top-notch equipment. My favorite part was the strength and stress-control segment -- challenging yet incredibly grounding. Overall, an exceptional experience with great energy, great people, and a seriously great workout. My only request is some Club Pilates "El Paso " swag ! There wasn't a lot of retail to choose from other than grip socks and I love retail !

    Hello Club Pilates Team,…read more I ended my membership at Club Pilates West on August 7, 2025. At that time, I was informed that because I canceled on the 7th, I would either (1) be charged for the next month, or (2) choose immediate cancellation, which would end my membership right away and prevent me from taking any more classes for the rest of the month I had already paid for. I clearly chose immediate cancellation and did not attend any further classes after August 7. Despite this, I am now receiving emails stating that I owe $300 for September, which is not accurate. Since I canceled immediately and forfeited the remainder of August, I should not be billed for an additional month. I want to make it clear that I truly valued my time at Club Pilates. I left positive reviews because, for the most part, I really enjoyed the studio and the classes. However, one unfortunate experience led to my decision to cancel. During one of my first Flow 1.5 classes with an instructor named Kelsi, I was made to feel belittled and unwelcome. She commented in front of the class that I "looked miserable" while I was attempting a workout that was new to me. Later in the same class, when I tried to step out of my comfort zone and attempt another exercise, she told me to just sit out instead of encouraging me. This was discouraging and hurtful. I was bullied throughout high school, and my boyfriend encouraged me to try Pilates as a way to improve my mental health, get out of the house, and socialize. Instead, I was met with the same kind of belittling treatment that I had hoped to escape. Pilates, in my opinion, should be about support, therapy, and recovery -- not judgment and humiliation. The most disappointing part is that, despite bringing this behavior to your attention months ago, I never received a single apology or acknowledgment. Because Kelsi teaches multiple classes per week, I ended up avoiding at least eight classes per month, even though I was paying $300 for an unlimited membership. That is not fair to me as a paying member. Given all of this, I believe I have a very valid reason for leaving your studio and for not owing any additional fees. I respectfully ask that this $300 charge be removed and that my cancellation be honored as immediate as of August 7, 2025. Thank you for your time and understanding. Sincerely, [Luisa Paola De La Llave ]

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    One World Yoga Birth and Wellness - doulas - Updated July 2026

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