I have a good experience at CSL plasma a guy named Morgan was very helpful and patient with me I…read morerecommend CSL plasma to all my friends to save lives thank you CSL.

The place is tone deaf in responding to donors. Clearly, anyone donating is in a space of financial…read moredistress. They lack compassion and awareness of this fact at this location. Their systems and procedures waste donors' time and limited resources. After completing the screening online, I drove over to donate only to receive a deferral. It seems they would have a process that flags my deferral in their customer portal before I make the drive to the location wasting time and precious resources. I will not return to this place.

Rude staff especially the B of a nurse. Left for 8 months came back to the same disrespect.read more

Having been to every donation center in the city, this center is the best paying most organized…read morecenter. If you come late to your appointment, you will be deferred. Good. There needs to be order CSL is just savages standing in line for hours. Grifols has people shooting up in their parking lots. This biolife is safe and I will be attending here as long as possible.

I have made at least a dozen donations at this location. Overall, my experiences have been good. I…read morehave had a couple issues (high return pressure, no flow) that caused my donation process to be cut short - but I still got paid, and I appreciate that. All phlebotomists are not created equal. It makes a difference who sticks you. Over time you would learn which phlebotomists will increase your chances of a seamless process. I don't know their names, but there are at least four who really seem to know what they're doing. The one thing that I would recommend is more professionalism among the workers while on the donor floor. I have witnessed conversations where workers have used explicit language within hearing distance of donors. Not everyone wants to hear that. There have even been "debates" between staff members and supervisors. Try to keep those more private. The banter between regular donors and workers can be entertaining though. I often get a good laugh. When you're in a pinch for cash, this is not a bad place to try. My initial visit took no more than 2 hours. My donation process never takes more than 2 hours start-to-finish. I don't know if other plasma centers pay more, but I like this one because it is nearest to me, and my wait times to get screened are usually just a few minutes.

if you have something to do that day, do not go to this place. Their pay is the lowest of all the…read moreplasma centers. I have been several times and the doors are not open when they say what their hours are. Sometimes it's the staff meeting sometimes it's somebody didn't show up. Their scales are not correct. One visit I weigh 8 pounds less than I weigh two days later. That's impossible. When you talk to them about any problems, flat out. Tell you they don't care if you go to somewhere different or not.

First off shout outs to Jaydah, Asia, Jaza, Whitney and Telle! They always provided me with…read moreexcellent service the way it's supposed to be when dealing with the public. Great work ladies .... On another note, this place is terrible, no sense of urgency, when in the chair donating you're intentionally ignored, I sat for 1 hr when scheduling an appointment for 8am, wasn't busy at all I wasn't acknowledged while ppl were talking and having a good time etc. eventually I left before I could even get stuck. Another time a lady was taking other ppl down from machine that finished before me and when she got to me it's like she deliberately ignored me and made it clear with her attitude that she didn't want to take me down. Another staff ended up taking me down then she came back around, after passing me up several times. I didnt let it bother me, but when you have ppl in your organization acting like this, it's bad for business. This specific location lacks structure and leadership, try another location or go to another organization. Bad attitudes as well, whatever is going on outside of work that's bothering you, that should stay at the door or if you're not happy then find another job or something. I may donate here one more week then I'm definitely going to Octapharma. And they play with ppls money!! Hope you all get it together, be blessed

This is not really about the center or the staff, the location is literally dangerous, there are…read morepeople shooting up in their car is in the parking lot, And neither the staff nor the security can do anything about it. It's extremely pathetic and very concerning. After witnessing a person shooting up in the parking lot, I informed the staff and somehow the boyfriend found out and confronted me in the parking lot, it was a very difficult situation and I will not be coming back to this location.

They are a good staff in and out no complaints , very friendly and easy going thank you for helpingread more

Keyona is the absolute best! Great bed side manners and you can't feel a thing when she sticks you…read morewith that huge needle! What a pro! Thank you keyona

The workers at OneBlood has always been very friendly and supportive while preparing you for your…read moredonation. The quality of care they show is outstanding and doesn't go unnoticed. If you're looking for a blood bank to donate please visit them, they will take great care of you at any location.

Donated blood at the Blood donation center in Concord this go around. Every time I donate with one…read moreblood I have the best experience. I don't have very big veins so I also worry they would infiltrate but they didn't. These ladies were awesome! I was out in 30 minutes which I appreciate as I had to get to work. The area was clean and the staff used good PPE. I would come here again when I need to donate again.

This is a clean place you can donate platelets whole blood and more. You can make a reservation…read moreonline and it's a smooth process. Staff are kind and they typically offer a reward or gift for helping. You are notified when someone receives your blood. Thanks for saving lives!

Great staff. Nice facility. Efficient process. Customer care very important to staff.read more

Update! The donation center has gotten a face lift, so I…read morefigured it was time to update my review. I have been donating here now for almost 5 years! I love the donation center. Everyone is friendly, calm and informative. They'll take you a step at a time, explain everything, and make sure that you're comfortable throughout. It is a long process, but you're saving up to 3 lives! TOTALLY WORTH IT. They still have a freezer packed full of snacks like ice cream sandwiches, chaco tacos, and strawberry shortcakes. But they've done away with the main tv in the room and replaced it with individual ipods on stands! So whether you're using one arm (like I do) or two arms, you can sit and watch whatever you like. They've upgraded the blankets too. Instead of the thin fleece ones, they now have plush fancy cozy ones. And Lord, do they have promos. I have one more donation until I earn a gift card! I got a tank top last time I was in, and a coffee to go mug! As a strong member of the Yelp family - you know I love my swag. The process here is seamless, goes quickly and is clean and safe. NO better way to save a few lives! And, this local blood center supports our local hospitals. So your blood donation is literally going to your neighbor. Awesome. I can't say enough good things about this place. They also put everyone through training and shadowing and when they have newbies on the floor, there are plenty of seasoned blood center vets to help with questions. Donate here, friends. Save some lives.

Donated platelets here three times and have had enjoyable experiences every time. The whole staff…read moregreets you warmly and is very thankful for donating the time and body for platelet donation. I haven't really had many experiences at other Blood centers, but you are pretty much stuck in one place for about two hours. The first time I donated, I used one arm and it took about 3hrs... now I save an hour by using two arms (one for the intake and the other for the return). It does save an hour, but you are pretty much shot if you want to read a book or do anything else. There is a centralized tv, and the staff is more than happy to change the channels to your liking - just have to agree on one thing to watch. The last couple of times I've been here, I just end up talking to the staff and the other donors. Now I don't recommend donating if you are scared of needles or the sight of blood. The gauge needle they use is MASSIVE, but they are very gentle (I usually don't look-it helps). But the small marks on the crooks on my arm are but a small price to pay for the ability to touch two lives that are in need of platelets. Whether it's for surgery, cancer treatments, or more importantly: children, it's important to keep a steady donation supply going to hospitals and I am more than happy to do what I can. The great thing about platelet donation is that they draw the blood, spin the platelets out of your blood and then put it back in.... so it is not as detrimental as a regular whole blood donation is (which is important for me) so I can stay active [as a wannabe runner].

I originally called a different location in Charlotte to find out what I needed to donate. The…read morewoman on the phone gave me incomplete information, and I drove 45 minutes to donate, only to be turned away because of their mistake. The woman at the desk was extremely rude and unprofessional. So the next day, I went to THIS location on Reagan Drive. I was honestly impressed. The woman at the front desk was professional, and as I interacted with her more throughout my visit, she became more and more pleasant. The facility was very clean and well organized. The bathrooms were very clean and well kept. Every person I dealt with there was friendly, happy, and helpful. The entire process took me 3 hours. But there are televisions to watch if you get bored. I took a book, and found that the atmosphere was quiet enough that I could enjoy reading it. The customers were pleasant, and stuck to the rules. The only rule breaking that I saw was a woman holding a cigarette, and the staff was very quick to ask her to put it away. They really seem to care about maintaining a place of quality. The medical staff that drew my plasma explained everything very well. They were pleasant and checked on me often. The ONLY complaint, if you can even call it that, was that my husband was turned away due to a history of asthma. If he'd had an inhaler with him, it wouldn't have been a problem. Telling people ahead of the 3 hour wait (before the physical) of requirements like that would save a lot of time. If you are looking to donate in the Charlotte area, I recommend this facility over the others.

I will be leaving this review everywhere possible due to the inconsistency from each person taking…read morevitals I've been passed through with my pulse being as much as 5 bpm over but today when I needed to be able to donate to pay bills I get deferred for being 1 beat over... Normally it wouldn't be a problem but today it was now I'm late on my bills also keep in mind I ride my bike 7 miles there now I'm stuck riding the 7 miles back time empty handed only to have to now come up with a late fee I won't have the money for either thanks newer employees for sticking to something so strictly that you are leaving people screwed over