First off shout outs to Jaydah, Asia, Jaza, Whitney and Telle! They always provided me with excellent service the way it's supposed to be when dealing with the public. Great work ladies .... On another note, this place is terrible, no sense of urgency, when in the chair donating you're intentionally ignored, I sat for 1 hr when scheduling an appointment for 8am, wasn't busy at all I wasn't acknowledged while ppl were talking and having a good time etc. eventually I left before I could even get stuck. Another time a lady was taking other ppl down from machine that finished before me and when she got to me it's like she deliberately ignored me and made it clear with her attitude that she didn't want to take me down. Another staff ended up taking me down then she came back around, after passing me up several times. I didnt let it bother me, but when you have ppl in your organization acting like this, it's bad for business. This specific location lacks structure and leadership, try another location or go to another organization. Bad attitudes as well, whatever is going on outside of work that's bothering you, that should stay at the door or if you're not happy then find another job or something. I may donate here one more week then I'm definitely going to Octapharma. And they play with ppls money!! Hope you all get it together, be blessed read more

This is not really about the center or the staff, the location is literally dangerous, there are people shooting up in their car is in the parking lot, And neither the staff nor the security can do anything about it. It's extremely pathetic and very concerning. After witnessing a person shooting up in the parking lot, I informed the staff and somehow the boyfriend found out and confronted me in the parking lot, it was a very difficult situation and I will not be coming back to this location. read more

The staff are nice, the policies they have however are nonsense, the lady stabbed me and placed the whole needle into my vein, kept fumbling with it, taking it in and out. Finally, it got so bad they called in 3 other staff members and no one was able to fix her mistake. She did this to another person before. Anyway, they messed up and I asked them to changed to tubes before attempting to poke my other arm, they only changed the basic return line, the blood was sitting in the tubes for over 10 minutes. Obviously it had already clotted in the tubes. There was an obvious lack of common sense. After they poked my other arm, the machine could not return the blood. Again, they kept fumbling the needle, taking it in and out, stab, blood, boom. The blood was not able to return. Because of this they deferred me for 2 months. They said that I've lost so much blood, what kind of nonsense is that? As if people don't donate blood. That one staff member needs to be kept in the front, just let her do reception, she does not belong near any donors. I think she is a danger to the center. read more

Talecris Plasma Resources - One of them is not trained well. - Blood & Plasma Donation Centers Near Me - Charlotte, North Carolina

I went to give Plasma and currently living at the YWCA until I get my own Apartment so I was denied cos this was not a permanent resident; even though I have a lease. How ridiculous and idiotic is this?? I never heard such crap but no problem there are other places and they are looking for donator so at this rate..Good Luck!! This was discrimination at its best. I wouldn't give them a star but I had no choice. I'm beyond outraged. read more

Terrible customer service. The workers are always rude and always seem to have an attitude. Jessica is unprofessional and was racist and discriminatory toward me. will not be coming back here read more

They never ever ever ever answer their phone. It's absolutely unbelievable. I try every day at different times it seems and it just rings and rings. So unprofessional. I can't afford to drive halfway across Charlotte to ask them a question when all they have to do is pick up the phone! Terrible management I guess. read more

Chantelle Wilson is one of my FAVORITE employees here. I've been coming for a while now and I've noticed she has a habit of brightening everyone's day that she comes in contact with. I definitely recommend coming here to donate off of her kindness alone! read more

very fast but need more employees at the counter. or need to hire more employee.there where several people said its been a while that they had to wait! read more

Talecris Plasma Resources is the best. I am always greeted with a smile and am always looking forward to seeing my friends twice a week. I know each one by name and I feel welcome there. They are also very professional about their business. So, If you find your self just sitting wasting a lot of time Take a trip to Talecris where you just might see 5229 read more

After going to the center fairly regularly I realized there is a lack of honesty and sincerity among the employees. They have various Hippa Violations and violate client privacy read more

staff treated me horribly. didnt care that i sat 4 hours and still had not been processed to donate. attitudes of the staff are as though you need them so they can degrade you by speaking to you as though you are desperate because you are there. go on freedom if you dont have 5 hours to sit or dont want to deal w crappy employees. read more

After two donations I wanted to share with all that this center is very good. The first time you have to answer a lot of question and be check, it will be like 4 hours in there. The second time you just give your name and that's it, depending how much people they have been waiting it will take 2 hours tops. But if you look the bright side it like been paid 10 dollars an hour or more. :3 read more

People are nice and helpful. pay you 75 dollars every first 4 times then after that they pay based on your volume.

Talecris is Wonderful! I like the Family feeling you receive when donating. The intake Nurse eased my fears about donating and the Front End Manager is a Doll. I'm glad I decided to come here, instead of the other Plasma donation centers. Y'all keep up the Excellent work & Customer Service! :) Ms. Kim H. read more

AVOID THIS PLACE LIKE THE PLAGUE!! Octapharma pays the same for new donors. I have been donating plasma for over 15 years and this was THE worst experience I had ever had. Everything from lost paperwork to wanting to do my entire screening a second time because they couldn't find me in the system (even though I'd already been there for three hours & was done with screening & physical exam) to putting the needle in wrong so that it took over 80 min with painful muscle cramps when it normally takes me 35 min with NO PAIN WHATSOEVER to fill the bottle, plus I ended up with a huge bruise on my arm. I spoke with the managers and they asked me to come back and give it one more try but Mychelle was so angry and hateful that I didn't even care about losing the extra $50 that day, so I told them I would never set foot in that place again and I also warn everyone else to stay as far away from possible from this ridiculous joke of a plasma center. read more

waited 14-days to donate like they asked over phone, went in waited for two-hours on Sunday afternoon, shuffled in and out of offices and finally scanned my fingers. Still showed a donation from the center at the other end of Central (CSL) where I was pushed in line one Sunday afternoon and blocked from donating after I complained by email (pending a talk from the mgr that wasn't there when I drove across town to donate). But back to Talecris, why didn't they scan my fingers first? I couldn't donate until they checked with other centers and this is not same day. The wait times have been over two hours since, donation day was several hours even after I gave them the two when I couldn't donate. They are checking their cell phones while screening me, picking things up off the floor (which I appreciate but not after my finger is stuck and bled), lots of bumping and self-touching which is a real health issue (they don't even consider the donor's safety and sometimes not their own). read more

Horrible people! They talk about community but they don't even support veterans. I answered the question of when I served correctly 4 times, then they reworded it on a questionnaire and i read it real quick and told themI had served earlier than I had. They called me a lier an I said I would bring in my DD-214 and they said they didn't care. DO NOT GO THERE!!! read more

They continuously skip people that have been waiting patiently in line. Very under staffed. Had only 2 people working about 18 beds. While I was waiting to give on the bed a employee was in his pants ajusting himself right in front of me. read more

I visited this center and was told I could not donate due to the strong smell of onions. I had cooked with onions and garlic the day before and the smell must have still been on my hands, and while it was not detectable in an open space, in the small rooms where the intakes were held it was noticeable-I asked a donor in the bathroom if she could smell it on me, she did not. Later that day I went to an appointment where I was in a small room with another woman for 45 minuets to an hour. The woman said she could not smell the onions, but after leaving and coming back she said yes she could smell it but it was not so offensive that she couldn't spend the hour in a room with me. I cook with onions and garlic almost every night and no one has ever expressed distaste or offence. Well, last night I used lemon and salt with dishwashing liquid to wash my hands (in addition to the numerous hand washings and shower I took the following morning) and also repeated that routine in the morning. Afraid I wouldn't be able to donate I had my boyfriend smell my hands and he said he could not smell anything, but I was told I could not donate today for the same reason. I have cooked this way in Raleigh and was never told I could not donate. I suppose the girls at this location have an exceptionally strong sense of smell. So if you cook with real food as opposed to eating Popeyes everyday for dinner perhaps you should find another location. read more