I just had a phlebotomy at the One Blood here in Charlotte, N.C. at the Abbey Place location…read more What a wonderful, engaging experience!! when I arrived for my appointment all three staff members including Kim, the supervisor smiled and waved to me as if I were somebody! I filled out the necessary documents and walked out of their location-cookies in hand-twenty minutes later. Very efficient and very engaging. Rated: a very positive experience. I drop the mic!! Kevin

One Blood has a new location. Located in the same shopping center as Luisa's and Beyond Amazing…read moreDonuts, nice to see a new space that is still convenient to me to donate whole blood or platelets. The plus about this new office is that there are windows to see out (to the parking lot). The previous donor room was an interior room so the only things to really look at were the screens that everyone had to decide to watch the same thing. Looks like each platelet station has their own entertainment. Staffers are still great and friendly, some of them are adjusting to the new office and where all the supplies are kept. The layout of the office is not as spread out, but is a more efficient space- less walking between the history/interview rooms and the donor room. Check in is easy- make an appointment online or on site...further check in questions are done on iPads and you are ready to go. Vitals are taken in the history room and then you go donate. Always nice to know the blood is kept local and you are always thanked for donation. It gets used in the area and helps the community.

The workers at OneBlood has always been very friendly and supportive while preparing you for your…read moredonation. The quality of care they show is outstanding and doesn't go unnoticed. If you're looking for a blood bank to donate please visit them, they will take great care of you at any location.

Donated blood at the Blood donation center in Concord this go around. Every time I donate with one…read moreblood I have the best experience. I don't have very big veins so I also worry they would infiltrate but they didn't. These ladies were awesome! I was out in 30 minutes which I appreciate as I had to get to work. The area was clean and the staff used good PPE. I would come here again when I need to donate again.

I just left volunteering at the American Red Cross in Huntersville, NC as a Bio Donor Ambassador…read more It was a fantastic experience! The staff is friendly, engaging and greet each donor with a smile. It was an energetic atmosphere that made me want to stay beyond my shift. I'm going back to volunteer again.

I love the staff at this location! Makes donating easy and I feel welcome there. They give you…read moretreats and thank you for donating.

I originally called a different location in Charlotte to find out what I needed to donate. The…read morewoman on the phone gave me incomplete information, and I drove 45 minutes to donate, only to be turned away because of their mistake. The woman at the desk was extremely rude and unprofessional. So the next day, I went to THIS location on Reagan Drive. I was honestly impressed. The woman at the front desk was professional, and as I interacted with her more throughout my visit, she became more and more pleasant. The facility was very clean and well organized. The bathrooms were very clean and well kept. Every person I dealt with there was friendly, happy, and helpful. The entire process took me 3 hours. But there are televisions to watch if you get bored. I took a book, and found that the atmosphere was quiet enough that I could enjoy reading it. The customers were pleasant, and stuck to the rules. The only rule breaking that I saw was a woman holding a cigarette, and the staff was very quick to ask her to put it away. They really seem to care about maintaining a place of quality. The medical staff that drew my plasma explained everything very well. They were pleasant and checked on me often. The ONLY complaint, if you can even call it that, was that my husband was turned away due to a history of asthma. If he'd had an inhaler with him, it wouldn't have been a problem. Telling people ahead of the 3 hour wait (before the physical) of requirements like that would save a lot of time. If you are looking to donate in the Charlotte area, I recommend this facility over the others.

I will be leaving this review everywhere possible due to the inconsistency from each person taking…read morevitals I've been passed through with my pulse being as much as 5 bpm over but today when I needed to be able to donate to pay bills I get deferred for being 1 beat over... Normally it wouldn't be a problem but today it was now I'm late on my bills also keep in mind I ride my bike 7 miles there now I'm stuck riding the 7 miles back time empty handed only to have to now come up with a late fee I won't have the money for either thanks newer employees for sticking to something so strictly that you are leaving people screwed over

Rude staff especially the B of a nurse. Left for 8 months came back to the same disrespect.read more

Having been to every donation center in the city, this center is the best paying most organized…read morecenter. If you come late to your appointment, you will be deferred. Good. There needs to be order CSL is just savages standing in line for hours. Grifols has people shooting up in their parking lots. This biolife is safe and I will be attending here as long as possible.

First off shout outs to Jaydah, Asia, Jaza, Whitney and Telle! They always provided me with…read moreexcellent service the way it's supposed to be when dealing with the public. Great work ladies .... On another note, this place is terrible, no sense of urgency, when in the chair donating you're intentionally ignored, I sat for 1 hr when scheduling an appointment for 8am, wasn't busy at all I wasn't acknowledged while ppl were talking and having a good time etc. eventually I left before I could even get stuck. Another time a lady was taking other ppl down from machine that finished before me and when she got to me it's like she deliberately ignored me and made it clear with her attitude that she didn't want to take me down. Another staff ended up taking me down then she came back around, after passing me up several times. I didnt let it bother me, but when you have ppl in your organization acting like this, it's bad for business. This specific location lacks structure and leadership, try another location or go to another organization. Bad attitudes as well, whatever is going on outside of work that's bothering you, that should stay at the door or if you're not happy then find another job or something. I may donate here one more week then I'm definitely going to Octapharma. And they play with ppls money!! Hope you all get it together, be blessed

This is not really about the center or the staff, the location is literally dangerous, there are…read morepeople shooting up in their car is in the parking lot, And neither the staff nor the security can do anything about it. It's extremely pathetic and very concerning. After witnessing a person shooting up in the parking lot, I informed the staff and somehow the boyfriend found out and confronted me in the parking lot, it was a very difficult situation and I will not be coming back to this location.

The people seemed very professional and well-minded. After…read moresitting for 3 hours, only at the 3rd hour was I brought to do questions, and finally get my finger pricked. After a half hour drive. This is the ONLY Plasma Donation place I have been rejected from; and it will be the last time I even attempt to donate because of it. I was informed "albuterol" cannot be in your system due to NEW rules. That is not possible for someone with asthma depending on the severity; but to be informed only after waiting that substantial amount of time.. is absolutely ridiculous and a waste of time.

If I could leave a negative number,I would. Bonus for donations for February and March unavailable…read moreif you don't donate the same both months. I donated 8 times in February, but since only seven available for March, I get nothing. It was explained to me, 6 times in February and 6 times in March, I would get an extra $35 but I get NOTHING?? You need to train your people so they know wtf they're telling people.

I have a good experience at CSL plasma a guy named Morgan was very helpful and patient with me I…read morerecommend CSL plasma to all my friends to save lives thank you CSL.

The place is tone deaf in responding to donors. Clearly, anyone donating is in a space of financial…read moredistress. They lack compassion and awareness of this fact at this location. Their systems and procedures waste donors' time and limited resources. After completing the screening online, I drove over to donate only to receive a deferral. It seems they would have a process that flags my deferral in their customer portal before I make the drive to the location wasting time and precious resources. I will not return to this place.

Yelp will not allow me to update the review I posted for Immuno Tek in Salisbury, NC, so I will…read morepost this update. After my review and an email, I received a call from the center manager- Sue. She apologized for the confusion and told me she had already corrected the error and made it right. Sue was very pleasant and she understood my concern. I am totally confident that it was a computer glitch and it will be right from here on out. Sue, thank you for your prompt reply and for the way that you handled the situation. Have a great day. Bill Hulchanski

I liked them at first but my hematocrit was low 3 times and they said I had to go to my Dr and get…read morea note from him saying it's okay to donate again I tried but at that time it was still low now it's been almost a year since they told me that and Ive been donating at other places and I'm fine now but they still won't let me donate there