Dignifi needs to properly vet their clients. I was over charged for motorcycle work and the bike…read moreshop owner waited for me to get approved above and beyond the amount that was reasonable. So a $4300 bill and a good portion I did not give prior approval. I think that business should be flagged and watched for unscrupulous behavior.

I paid off this company over a year ago. Then I get a statement for some miscellaneous charge…read more When I called, I was told that there was an annual fee....even though I hadn't and wasn't going to use the card again. Now, they have reported that there's an "over 30 day non-payment. I'll fight to get this removed!

On Friday, December 9, 2016, the Bel-Red branch was the closest branch for me to visit regarding a…read moreproblem I had with my Washington Federal mobile app. Chelsea was the clerk who helped me on that day. She was very kind and most patient with me above and beyond the call of duty. Chelsea has been righteously helpful to me on previous occasions as well, as well as every other employee that I have met at this branch. On another occasion sometime back, I had an interesting conversation with branch manager Scott Disney. I'm not sure, but I think he is still there. Believe it or not, he is related to Walt Disney! And so, we had an interesting conversation about his famous relative for several minutes. My point is that my experience with Washington Federal has been good over the past four years, at both the Crossroads(my home branch), and Bel-Red branches. I originally signed up with Washington Federal in 2012, because they do not charge monthly fees on my checking account, unlike the previous bank that I had been with since 1984.

From the owner: WaFd Bank is located at 14801 NE Bel-Red Rd, Bellevue, WA, 98007…read more We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We've been helping our neighbors thrive for almost 110 years. WaFd Bank is also an SBA preferred lender. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC.

I bought my car from Kevin Auld. Kevin refused to sell me the car unless I purchased Gap insurance…read morefrom him for over $900 claiming it was a stipulation made by the lending bank (this was not true). Kevin lied to me and even told me "you're free to leave without the car" and "if you don't buy the Gap there's no deal" Kevin knew my car (used for my driving job) was totaled and he had the only one in the area, unless I was able to wait a month for one to arrive at another dealer in Yakima. He took advantage of that because he could and because it got him a few more bucks on top of his commission. Shame on you Kevin Auld and the management that encourages that kind of behavior and mistreatment. Kevin also assured me that the car was certified by the manufacturer. When I asked about the certification agreement while signing paperwork, Kevin told me the certification from the manufacturer was built into the sales agreement because of the arrangement that dealership has with Hyundai. The car is not certified, that was another lie from Kevin Auld to make a sale.

I have less than perfect credit so I did a good amount of research on dealerships that offered…read morespecial financing for us folks looking to better our credit. I was pleased to find that Ford of Kirkland offered such program through Best Chance Auto Loan. I made an appointment with Rich. I understand the mentality of getting the customer in the door and closing the sale, but there was nothing about this transaction that made me feel comfortable enough to give them my business. In fact, it actually pushed me away. He tried to sell me a car that I did not like. Because I was limited in the cars that I could choose from, I asked how often they got inventory. I would've still considered this place if they brought in a car that I actually was interested in, but NOPE! He was adamant about selling me a car at that very moment. During the first hour of our appointment I felt like he was really trying to help. We had good conversation and he had really helpful advice etc. But something told me not to be so naive. I told him I wanted a couple days to think about it and right away his demeanor changed. I could tell he started to get upset by the way he was banging on his keyboard to look at other options. He told me that with every dealership I go to to "shop" that my credit would keep sinking. Which is true, but I feel like if you really wanted to help me, you would've given me the best deal prior to me walking out the door. I contacted him the next day to tell him I changed my mind and that I wanted a refund of my down payment. 3 days later I get a text saying "what if we get you a lower rate, lower payment, less down?" Moral of the story, car salesman are there to SELL. Sadly, not all of them are there to help you. Having bad credit might make you feel helpless and desperate but if you can, you should seek other options. Don't just bite right away. I ended up going to 2 other dealerships after my experience here and I ended up purchasing the car that I wanted for $2k less than what I was offered here.

I came in the other day after losing my card. I arrived probably about 20 minutes before they were…read moreclosed for the day and they still took the time to get me set up with a new card. They were able to give me a temporary card until the one in the mail arrived, which was very convenient. Staff were friendly and service was quick. Plus they are open on Saturdays. I'm happy! All in all, if I need a bank on a Saturday morning, this is a great option!

The worst branch of US Bank I've ever gone to (unfortunately also the closest branch to my office)…read more On one occasion, I needed to add an authorized user to a business account. For what was supposed to be an easy task, it took FOUR separate visits. Each visit took AT LEAST an hour between waiting for a banker and the system "went down". The managers were utterly useless. At the fourth visit, the banker was so nervous she started breaking down in tears. Nobody in this branch seems to have any idea on how things work, let alone being able to respect their client's time. Lastly, the wait time is just appalling. In the several times I had to wait in this branch, I have seen so many people aggravated by the wait times or the sheer incompetence of the staff. US Bank might as well close this dysfunctional branch.

Never answer phones. Don't have enough people. Always…read more"busy" even if it's empty. Spend more on employees and less on marketing. (Pay them better so they care).

My experience is based on the hour spent there with Frank Kalberer, gotta say he's an amazing…read moreemployee there to deal with. Very professional, very personable, and knew his stuff. I went in there with an appointment to sort out a large list of checking account and credit card stuff. He got it all taken care of, explaining everything along the way and with zero complaints. Also love that this branch has a nice little dog treat bowl with a fun drawing underneath :)

This bank cannot be reached over the phone to talk to someone over multiple days and different…read morehours.

Really bad,bad costumer service!!! Just I lost 30 min and…read morethey told me, I can't exchange your check, when not is a first time exchange my checks

We have had a safety deposit box at this branch for the past, oh, 13 years or more (unfortunately,…read moremy BofA branch doesn't have safety deposit boxes there, and we need a place to safely store documents). This Key branch has had a major interior renovation the past few years, but the staff are still as friendly as ever. The branch is small, but is well designed, and the grey color pallette is soothing. Whenever I visit this bank, I'm always struck by how soothing it is inside. Also, it's rarely busy, so it's a quiet bank, too, which I like. I've only had to wait to enter the safety deposit box area a handful of times; usually, there's no wait and I can gain entry immediately after signing in. The staff has always been helpful and welcoming. I've asked questions about other services they've offered, and they've always been knowledgeable (but not pushy). And I like how they have Saturday hours, which are convenient to me.

I've been a regular at this key bank. Our office has been close to this location, so it's been…read moreconvenient. The tellers are also very courteous and some know me by name. I always feel welcomed . Though our office has moved, this is still one of the banks that I prefer to use. We often have multiple deposits and lots of checks. They don't complain. And if I arrive just before closing, it's still ok. In this fast paced tech society, it's still nice to have relationships with your bank. I would recommend this bank to friends looking for one where you're not just a number.

The amazing thing about this bank is that they continue to consistently provide a terrible customer…read moreexperience. I'm not talking just an average one or one that's not that great. A terrible experience that is worth writing about This time, I walked up to the teller and he just kind of looked at me with no expression on his face but never asked if he could help or anything. So I decided to start the conversation and said that I needed to do X and I put my license up on the counter. He just looked at me. So after waiting about 10 seconds, I said, "is there something else I need to do in order to x?" Like "hello??l He asked me if I have my phone. I said yes. He said "Ok. It may need you to use it". No clue what "it" is but ok. So this interaction continued like this until done. It was like I was magically supposed to know all of this and almost do his job for him. So weird. This place really needs some quality control and re-focus on the customer experience. I would totally just be fine with average customer service at this point. Just even do the minimal possible that is required of you, but they don't seem to be able to do that weather it is a teller or manager. GO TO ANOTHER LOCATION or better yet, switch banks or choose a different one.

I'm always waiting 20-30 mins for a simple transaction. They seemed to be fully staffed but lack…read moreany kind of urgency.

Michel if I remember very well his name gave me a hard time receiving money, this is the second…read moretime. Everybody else helped me before but this person no. First time he look at me and said he did not felt comfortable giving me money. I asked him why and he said he can not give information. Felt discriminated by him. Now today same thing but this time he asked me to give him personal information which I refused because before I wasn't asked for it and he said that in his location he requieres to know what he was asking for.( no true)

The branch manager (Eva?) was super, SUPER awesome and helpful. I'm in a bind right now and she…read morewent above and beyond to help me get the money I needed and a due date (2 weeks) that fit my pay date from my job. She was so empathetic to my situation, which was not typical at all. The important thing to note in this review is that mine was not your typical loan. I'm ever so grateful and I will ALWAYS use this branch for my temporary financial needs. YOU should too! They are very willing to work with you, help you out of a tight situation and help relieve the stress you're under. Love this branch!!!

Danielle was great. Helped find the information needed to resolve the problem. If she had been…read morethe first person I talked with I would give a 5 star rating. The first person was a very unpleasant gentleman who really didn't want to try to find the information. He muttered while he was "looking", complained about how long it take to search without all the information and eventually said he would ask his manager then said his manager would call me back. Which didn't happen. My advice is keep trying and hope you get a thoughtful person on the phone, like danielle

Such a horrible company. I had some outstanding balance with Seattle utilities because I had moved…read moreout of my residence. They engaged a collection agency (this one) to clear that off. I cleared the balance directly with Seattle utilities as soon as I realized that my account was handed off to a collection agency without first trying to reach me. My balance is paid but I kept getting calls from this company. I thought this was scam so I stopped picking up until I googled just now. I called them back and explained that I have paid my balance and this weird dude on the line kept repeating "do you have proof?" The eff! Go grab proof from Seattle utilities I don't owe any proof to you guys when I have no outstanding balance