Great experience with Jeanie! The team was professional, helpful, and found the perfect coverage…read morefor me at a great rate. They made everything easy to understand and were always available to answer my questions. Highly recommend!

This is my first time insurance purchasing story. About a month ago, I just got my first car…read more:))))!! After all the excitement has wind down, I sat in front of my computer and started searching for an insurance company. I first tried Geico and progressive, but I got overwhelmed when it asked me to choose my coverage. I mean, I don't even know what "liability" or" deductible" even mean, how am I suppose to know what kind of coverages I need. Then my friend was like, "you should get an insurance agent locally so that you have someone to answer your questions". Therefore I googled insurance agent near where I live. About a phone call and a day later I ended up having an appointment with my lovely agent Jeanie at her office on Bel Red road. Although I speaks English fluently, but my first language is Chinese, I was super confused when it comes to insurance terms. Luckily, her staff speaks Chinese was able to explain terminology in Chinese as well. When I first arrived, I didn't feel pushed to buy anything at all. There was just casual chatting, they all seems super nice and genial. They offered me coffee and tea and chocolate. I truly feel like I was treated as a friend. The most amazing part is that, American family insurance has the CHEAPEST rates for first time car buyers. Jeanie told me whether you just landed from another country, or you are buying your first car in your life, their company don't treat you as someone who has no insurance history. I mean Geico's quote for me was over $300 a month, even state farm's quote was $250. That's just not something a fresh out of college student can afford right now. My overall experience with my agent has been amazing so far. They are always fast at answer my emails, and address any concerns I may have. I will definitely come back and update more of my experience in the future. And i would definitely recommend her to my friends and family.

Lorna and her team worked really fast to get us insurance! They are fast and effective and work…read morehard at getting all the discounts we can get. Awesome!

Lorna and Amy at Insurance Connections Northwest are awesome! They have handled my insurance for…read moreyears as well as many of my clients. Their customer service is A+ and because they are an insurance broker they can shop for the best possible premium from a multitude of insurance companies. Giving the customer the best possible deal! Highly recommend them for both auto and home!

Poor customer service, did not have my home insurance accurately captured. Assured me over and over…read moreagain that all my vehicles were covered drove 3 months with one not covered. What was quoted was not even close to actual monthly rate. Ended up going to another State Farm agent who was shocked of the errors

I have had very good experience since switching to Hayk Insurance about 6 months ago. I have saved…read morea lot of money versus my previous insurance. They also included earthquake insurance for only a little extra. I have had phone conversations and email exchanges with Jacob and Jamie. Both were easy to get in touch with, and they were always able to answer any questions that I had. Overall I am very happy with this insurance company and would not hesitate to recommend them to others.

Very impressed with the staff knowledge and responsiveness. Nicole was so helpful and was very…read morepatient with my schedule and took the time to answer all of my questions. I highly recommend this agency for all of your insurance needs.

Great customer service handling all my auto/house insurance. People are very nice and friendly at…read morethis agency and respond to email/phone very quickly with clear explanations. Very professional and patient.

Extremely helpful knowledgeable and personable. Got us great coverage very quickly. Definitely…read morerecommend!!! Thank you Lorna!

Lorna has been my insurance agent for several years. Lorna has always provided me with the best…read morecustomer service every time. Lorna is incredibly easy to contact and very responsive. She is able to answer all of my questions, and goes above and beyond. It's always a pleasure doing business with her, and highly recommend her, she's a great insurance agent.

Lori Johnston is deeply knowledgeable, responsive, professional, and patient. She helped us and our…read moreattorney make quick work of complex insurance-related contract language that left a previous broker flummoxed.

Lori at Bordelon Insurance has provided excellent service for my insurance policy regarding a…read morevehicle that was imported and very tough to insurance. I had called all the big name agencies and they would not even touch the car due to not having a normal VIN number on the classic car. Lori however was able to get me a range of different options to insure my collector vehicle despite what all the other insurance agents had told me. On top of that it turned out to be the most affordable one too. She was always very patient and never pushed me into a decision. She is dedicated to her work and providing professional service. I would not hesitate to suggest anyone talk to Lori about insuring their vehicle.

Professional and personable. She has your interest in the forefront and will provide you the best…read morecoverage for your current and future needs.

From the owner: Alandy Insurance is an independent insurance brokerage with access to a multitude of highly-ranked…read moreinsurance carriers to help you shop the best personal and commercial insurance rates and coverage protection. We write Auto, Home, Condo, Renters, Landlord, Umbrella, Motorcycle, RV, Manufactured Home, Short-Term Rental/Airbnb/VRBO Vacation Rental, Flood, Earthquake, SR22, Broad-Form, Commercial, and Life insurance policies in WA State. To request a quote, email us at info@alandyinsurance.com or call us at 425-829-2859!

My husband and I have been researching, and seeking quotes for Long Term Care Insurance for over 2…read moremonths. We have taken many phone calls, talked with many agents, and been told that no-one could help us due to our (young) age, and Washington Residency. I had been feeling frustrated and fatigued by the process - but Robert was the one to help us seal the deal. I found his contact information on Next Door, and I am very glad that I reached out. He communicates promptly, schedules meetings via zoom, and answers questions thoroughly. While many other providers are "out" of policies to accommodate younger consumers, and Washington Residents - Robert was able to offer us 2 policies that totaled LESS than a policy for just my husband with another agency (another agency who couldn't even offer me ANYTHING because I'm under 30!). If you are looking for someone to help you with life insurance, and a LTC Rider - Robert is your guy!

Robert approached us when we starting to put the business together. He is easy to work with and…read morereally explains all the little details about my policy. Robert is seriously one of the most caring agents i have ever worked with when it came to insurance.... Im a first-time business owner and My business burned down, which is such a tragic experience, but with Robert, he helped me through it and answered all of my questions. the even crazy part was I found out he was in the hospital and he was still helping me...... if that doesn't show he cares..... i dont know what else to say"

Has to be the most incompetent and lazy agent I have ever encountered. Doesn't answer calls or…read moreemails. Totally disappears after he earns the commission.

I got a quote for a fantastic rate online. They wanted further documentation. I provided it. I…read morewaited. I tried to use the "chat with a live agent" function and got stuck in a repetitive cycle with the chat bot and wasn't able to get anyone live. I called, and the automated system couldn't understand me. I finally did get through to a live agent, but they weren't licensed in my state. Transfer again. Hold because systems were down. Then sorry, we cannot guarantee you will have this policy when your current one expires. Still waiting.

I purchased my auto insurance from Phoenix Insurance and the process was very pleasant for me…read more Knowing that it was my first time to buy an auto insurance policy, I lacked almost all the relevant knowledge and Phoenix Insurance Company helped me a lot in this regard, they not only effectively cut down my insurance cost but also provided effective help at the first instance when I encountered a problem. Thanks for their serious and hard work!

Grace and her team are professional and very patient. I am so happy to have both my home and auto…read moreinsurance with Phoenix!