Highly recommended for folks looking for pre-owned / used cars. Don't just limit yourself to the…read morelikes of carmax or car sales from car rental companies! Come by take a look at the selection and speak to the honest and friendly folks at this small privately family-owned used car dealer. Selection of cars: Few dozen of mostly sedans including compacts, mid-sizes and full, as well as some SUVs. Mix of Asian and American brands. Most are considered staples (workhorses) intended for the daily needs of the working and lower middle class. People behind it: Friendly, understanding and patient - through and through. Mike, the owner, a very charismatic gentleman that is very social and easy to talk to. He has owned the place for many decades. Despite all the years in the business, he remains humble and empathetic, down to earth. When it comes to him, you can freely speak your mind. If you show him your genuine and good heart, he will do his best to accommodate and give you a good offer. Michelle, who is responsible for financial operations, and Nicole, assistant are friendly, helpful, patient and understanding. Christian & Julio, the handymen taking care of the cars. Friendly and hardworking fellows. Facility: Yes, the exterior looks much better and no doubt the interior definitely needs work and the carpeting needs replacement. Personal story: I was in the market for an affordable vehicle that met certain criteria's like budget, mileage limit, and some tech spec. minimum like a rear-view camera. And I found the one that met all my criteria/expectations. I had some delays in procuring the car because my bank doesn't have a branch in Chicago and it took awhile to receive a cashiers check and then also because of my extremely busy schedule. Economy auto mart was very patient and understanding and held my car as sold for 2 weeks until I had everything ready to go.

I bought a truck at this dealer and had some problems, they told me that they would fix by…read morereplacing the parts and labor When I went back to have the parts replaced, they only replaced one of the parts and not the other,I paid more than $22,000 a little more for this truck, and one of the owners behaved very despot, The truck came with 2 problems and they only fixed one, The person with whom I spoke was very rude, despotic, and without any interest in helping the client, I don't have his name but he is the owner's son, What I can tell you is that I will never buy another vehicle from this dealer again and I recommend that you don't do it, they just want your money and after you sign the papers, for them you are just a number,be careful if you buy something from this dealer.... No compres en este dealer son bien transas, y si compras ten cuidado con lo que firmas, y si te prometen algo diles que te firmen un comprobante porque si no lo hacen te van a estafar,{mucho ojo}

I don't understand how three reviews people have problems with the personnel at this location.So…read morefar, i've dealt with the people personally.There, and i've never had a problem.If I needed something, they had no issues or problems helping me out which I appreciate the people have been great to meet.So I will say this when push come to shove i will continue doing business with these people because they wanted to see the person who was making payments on time.In regards to paying off a car. They never met me until a year and a go or more. Without them i wouldn't be able to complete a purchase. I wanted to do ever since I was 18.

I love this place!!! have been with them a few years now and they always help me in times of needread more

I lease a Dodge from another dealership; however, I've been coming to Sherman Dodge for a couple of…read moremaintenance issues. They have been nothing but kind and courteous to me since my first visit. Their service reps are knowledgeable and friendly. The dealership is easily accessible from Howard Street or Skokie Boulevard. They do offer shuttle service, which is a plus. I would definitely recommend Sherman Dodge if you're in the market for a vehicle.

New management has turned this place into a NIGHTMARE. GM Alex is NOWHERE to be seen or heard after…read moremultiple attempts. Was pawned off to "manager" Rick who laughed in my face and tried to overcharge me to give Xander a 3k commission. The quote was written with sharpie on the back of scrap paper. They didn't know if my zip code was in cook county, nor how to use Google for that. When you ask to talk to the GM, you get pawned off to a manager then a salesman. All of their emails are sloppy AI written and they could give a F about you. Head to Jack Phelan and you'll be in and out within 30 mins with a cheap price. Filing a complaint with executives/CDJR/state of IL.

Great service of customer service and they are doing the best to stay safe during this pandemic…read more Jacqueline was very nice on the phone and helped me out with everything I needed.

Really good customer service. Able to answer all my questions and guide me all the way through…read more Thank you so much Paty,

I want to take this opportunity to thank Owing for employing Julius Pang…read more Julie Pang was the consummate professional and very calmly and professionally helped us to provide the necessary closing documents. She has the patience of a saint, she's very kind and generous with her time. We thought Owning was looking for an opportunity to wiggle out of this locked in rate because interest rates were rising so quickly. Boy was I wrong, Owning honored its commitment, very unusual in this day and age. Frankly my wife Kathryn and I can't say enough about Julie pang. And OWNING. I highly recommend this company extremely diligent, honest and reliable.

Empty promises, incompetent agents and wasted time. Bait and switch category. They don't list that…read moreyou need to own a primary home to qualify for a DSCR loan. Total frauds

I couldn't be more impressed! I was looking to sell my 2017…read moreHonda CR-V, and used Kelley Blue Book to give me a value estimate and hook me up with local dealerships who would be interested. I ended up going to a few, including where I originally purchased my vehicle, but they all low-balled me. CarMax offered me the most, and I was pleasantly surprised at just how much they gave me. Not only was I happy with their $ offer, but their customer service was top-notch. What a well-oiled machine! Their purchasing process is very structured, and the staff member who helped me was efficient and kept me informed about what the steps were and how much more time it would take. I'm thinking I was in and out of there within an hour. I left VERY happy and highly recommend this location to everybody.

Had my 2025 Nissan Versa shipped from Beaufort, GA to Illinois for $300 arrived on time. I've…read morebought multiple cars from CarMax and usually the process is seamless. Sales side was solid: Tabitha communicated well (including a title delay), and when I came in, Dean and Christian had me in and out in under an hour. No complaints there. Service/conditioning was a miss. The car was handed over unclean dusty, no basic wipe-down, nothing. When I asked for it to be cleaned, it wasn't taken back for a proper wash/detail. Instead, a tech did a quick, partial wipe-down with a rag and sent me on my way. That felt careless and below dealership standards especially for a vehicle being delivered to a customer. I ended up paying out of pocket to get the car properly detailed elsewhere. Shout out to Detail Doctor!! Aldo! I'd still shop CarMax for the buying process, but this location needs to tighten up its service/conditioning before delivery. It's a basic expectation.

I may change to great, but, will have to see how the service turns out!!!…read more Most of us hate buying a new car, because of the cares sales people BS. After doing my research on prices, I had a good experience with (Dan Wolf) Naperville Toyota. I also love the proactive approach to their service team. I'm having to me customizations done to my new Tacoma and they have been amazing in their responsiveness. Great job team!!!

To begin, I bought this car brand new at Toyota of Elgin, but every time I go in for a simple…read moreservice, they give me a dozen things it does not need and make it imperative that I have them done asap plus do not check for what I want done. And, the service check takes forever (think 2 hours on a Saturday): 1. New tires (I went elsewhere for half the price, but that place told me i had at least another year on the old ones, so I was switching them out early) $2500 at Toyota ($1130 for four locally, better brand, original equipment). 2. Brakes: they did not check them even though they said they would. Instead tried to sell me a front caliper cleaning $117, rear caliper $117 nope. What I did need was the supposedly free brake check that they "forgot" to do. At local shop, told I have 80% wear left. Free check. 3. Rodent Deterrent -$303 nope don't need that. I use bait boxes in garage. 4. A/C Heater Cleaning $205 nope, don't need that 5. Fuel Induction Clean $299 nope, don't need that 6. Wheel Alignment $159 nope, don't need that 7. PCV Valve Replacement $142 huh? 8. Brake Fluid Exchange $267 yes, local shop said I could use that but they charge $140 9. New rim (it's a large scratch, who cares) $994 So, I came in for a brake check that they forgot to do, windshield wipers, and a tire check, and they wanted to charge me $4143, but I got out for $77 for the wipers and what they termed a "basic car check" that does not include checking brake pads. Who can afford this larceny? And, how can a "basic car check" not include the size of the brake pad remaining? My car has 35K miles on it now (it had 33467 at the time of the Toyota basic car heck). Guess where I'm not going back to today, now that my car keeps saying I need the oil changed? And, how do I need the oil changed when it's only been 2000 miles. I'm guessing that's because it's been 6 months. So okay, that's fine, I had it done locally for $95.00 and $38 to rotate my almost brand new tires. At least Pinnacle will do the brake check for FREE. Note that terribly damaged (not) rim in the photo on back tire. If you buy a Toyota, do not have it serviced at Toyota of Naperville, unless you like throwing cash out the window.

Capital Cash is a genuine financial consultancy, and Mark Anderson is a honest consultant of the…read morefirm. He is a owner of the company. He never asked me for upfront fees, no advance charges, no false commitments. He kept all the words, whatever he promised. Thanks.

From the owner: Business Funding, Personal Funding, Primary Tradelines, Personal Line Of Credit, Business Line Of…read moreCredit and Credit Repair.

Bruce Salick was excellent! His Service was great! He made everything easy. 100% Satisfied and I…read morehighly recommend. Thank you Bruce!

Guarenteed Rate ended up a nightmare. I bought my first house this year. Sam Reagan is a…read morepreferred partner of my company. When I called Sam he was initially very helpful. He went over all my household financials and told me i scored, but my significant other would not be able to be on the loan. He recommend that I take money from my significant other and deposit it into the bank ASAP as it's a 60 day look back period. I took 45 Benjamins to the bank and deposited it. Do not deposit cash into your account. The look back perod is 2 bank cycles. A gift letter can be written for a check, Not cash. I found this out later... Sam issued me a pre-approval letter and told me to let him know when I found a house. When we started house hunting, I asked to submit my Financials to thier underwriting department. He said he would ( he had my Financials for 8 weeks so far ). I called two days later and he still hadn't sent them over. I then went on Lending Tree, put in my phone number and met George Nguyen with New American Funding, my second opinion. Four days later I found a house I wanted to put in an offer on. I texted Sam with Guaranteed Rate as he requested, the address and the amount. Nothing. I texted George with New American Funding and we closed 30 days later. Andy, Sam's boss called and apologized. Sam and Guarenteed Rate are a preferred partner because he's buddy with one of our executives. Sam never followed through with my loan.

I needed a loan for a car…read more That's not entirely true. I could have bought the car outright, but I would have liked to have gotten a loan for a portion of the cost to help build my credit score. I decided to support my local credit union as a way to help give back to the community I live in. Uptown can use every little bit of help it can get. Ultimately, it didn't happen. They wouldn't have a conversation with me except through the glass. They didn't articulate that I had to have an account already open there for them to even look at the application. Maria consistently interrupted me as I attempted to discuss the status of the situation. Ultimately, between the difficult hours and the rude/impersonal service, I decided that they clearly must not want my business. I went elsewhere.

Great customer service! Very friendly! Good small town service in the city!…read more Have free educational classes, help you with your taxes, great account incentives, on-line access, reasonable fees/fines (if any) and supportive friendly staff. You do have to live in Uptown to open an account.