We were visiting from Texas and stopped in to at the Rav 4 Hybrids. Shannon Josey was our…read moresalesperson and she was so patient with us as we changed our minds and decided a Highlander might be a better fit. The deal was fast and fair, and my Highlander was delivered to me in TX within the week. I am very happy with the salesperson and would recommend Shannon to my friends for a great experience

Bad, SLOW, Customer Service. Salesman called me and tried talking me into a car I definitely did…read morenot want.

Needed a loan quickly and the dealership partners with Lendmark. Jessica Randall, my loan…read moreconsultant, was thorough and helpful. She was able to process the majority of my paperwork virtually so when I arrived the following day I mainly just needed to sign documents. Jessica and the other lady in the office were both pleasant. I have not been with them long, but so far I am pleased with the experience.

I couldn't afford my car payment anymore so needless to say it got repossessed. However that's not…read moremy issue, when they auctioned off my 2013 Nissan sentra that was is in great condition on both motor and body, they basically gave it away because what I owe them from what was left over, its only a $100 different from what I had left on it and they have yet send me all the information about the auction so im not even sure they are being truthful

I just bought a BMW from these folks and I couldn't have asked for better treatment. My sales…read moreassociate was Ricky and the finance fellow was Gary. All treated me well. I priced all weekend shopping on the internet and out of 5 dealerships, this is the only one to call me and act fast. They went over all my choices for cars and loans, told me all my options and made sure I left feeling I made the right choice. The service department checked my tires and buffed the car inside and out. The service is done on the car before you leave and you can get a "We Owe" paper agreement if they have to order anything for you. Buyer be aware, if you can get a certified used car, that is your best bet. Otherwise, you are buying the car "as is."

BEWARE! Prices are great but you get the service you pay for :(…read more We purchased a vehicle through this dealership. At the outset, they were very helpful and delivered the car to me in Florida. However, things fell apart shortly thereafter. We had a deal for tax, tag, title everything paid for, out the door at a set price. However, when they finally sent my paperwork to the state (2 weeks after my temporary tags had expired and I had to call them every day to try to get them to mail the paperwork), I was told I owed $437. The dealership never mentioned I would owe anymore, the deal was supposed to factor in Florida tax and all fees. Conveniently they told me the man who had told me this didn't work there anymore and they were sorry but there was nothing they could do, I was on the hook for $437 that no one ever told me about, and it was my problem. Gary claimed he told me they were only paying 2% of the taxed and I would have to pay the other 4% but that is a flat untruth. It was never mentioned to me that I would have to come out of pocket to the state of Florida for anything. Even the man who delivered my car said I was good and would just have to wait for my plates to come in the mail. Also they didn't pay off our trade in until 36 days after the trade in was made (again, after having to call them for 2 weeks daily to get someone to actually mail the check) and we were 1 day away from being reported to the credit agencies for having a 30 day late payment when Capital One finally received the check. If I hadn't been so diligent about calling Off Lease every day (sometimes multiple times a day) our credit would have taken a hit. I love my car but I am furious with the shoddy service that put me at risk of losing points on my credit score, getting a ticket for expired temporary tags, and costing me $437 when I was told everything was covered.

Great folks. Thank you Sandy Great service and if anyone…read moreis looking for a quality used vehicle, go see Sandy! Thank you God bless Benjamin T Mills

Phenomenal customer service. They had the car I wanted at a good price (better than the other…read moredealers in the area) and it's perfect! It was exactly what I wanted. I really appreciated their willingness to put the customer first and get me into the car I was set on. They aren't like most dealers who hassle you either. They let you be when you're shopping, but help you out as needed at the same time. I've referred friends and family to them repeatedly and not one person complained. Definitely recommend this dealer to anyone in or near Pensacola, Florida.

I used their ATM to withdraw $50. I am not a member of this particular credit union so I was…read morecharged a $4 fee on top of my bank's fee. Their ATM dispenses $50 bills not $20's like most ATMs. I went in to get change but they would not give change to a non member even though I just paid $4 to use their ATM.

Ms. Jo was very helpful to me. She explained everything to me in detail and what I needed to do…read more Her customer service was exceptional and very professional.

The Exclusive Auto Brokers staff is outstanding! They worked hard to get financing and treated me…read morelike a king. I couldn't have had a better experience with a dealership! Their selection of top notch vehicles is great and they had exactly what I needed. When I need another ride Exclusive will definitely be my first choice and I will tell all my friends to check them out! Thanks!

Sean was supper helpful during the process. Jeff is super knowledgeable and there to help with any…read morequestions you may have. Recommend

NEVER EVER LEASE with Southeast Toyota Finance (SETF). After 3 years of perfect payments (early…read morepayments every month) and paying off our lease early in a lump sum, including the $350 end-of-lease fee (which we don't know what that was for), SETF screwed us over. In January, we turned our vehicle back to our nearest Toyota Dealership as per their instructions since we moved out of state. We were told their inspection company couldn't visit us for 30 days, so they advised us to go to the nearest Toyota dealership. A Toyota representative inspected our vehicle. All paperwork was satisfied, signed, and documented with a Toyota rep on the phone while at the dealership. We thought all was good. 2 months later, here we are in March, and we learn through Credit Karma that there is an ADDITIONAL $1,100 OWED!!! We haven't received anything in the mail about this so it was happenstance that we came upon this news. We called SETF on 3/9/2026 and were informed that there was damage to the vehicle!! Keep in mind that we haven't had this vehicle in our possession since the beginning of January, when we turned it back to the dealership as SETF advised (and we got a text confirmation in January that we've satisfactorily paid the lease fee, which concluded our lease liability in January 2026). During the inspection from the Toyota dealership in January, the vehicle had absolutely no damage to it. Upon calling SETF on 3/9/26, we were told, " SETF is separate from any dealership, and the inspection was invalid." Then we were told that we were liable for $1,100. After explaining the situation to the representative several times, we could see that there was no way to fight these extortion fees. Remember, we turned this vehicle back into the Toyota dealer PER THEIR INSTRUCTIONS, and 2 months later, we get an additional charge of $1,100. Ultimately, we paid the fee to put an end to this once and for all because how is the common man supposed to fight a giant corporation like Toyota? You can't. I will share my experiences with everyone I know and those I don't know. We will never buy another Toyota product due to their LACK OF ETHICS IN BUSINESS AND EXTORTION TACTICS! Thanks for nothing, Southeast Toyota Finance. It's no wonder you have a 1.6-star rating on the Better Business Bureau.

This company is a finance company and deals with warranties. I bought a 2026 supra from AutoNation…read moreToyota Pinellas Park that costs near 70k and within 6 months and less than 2k mile the seats topcoat failed and has flaked and discolored. Its 100% a manufacture defect but STF wants me to pay $400 to have it replaced. Absolute scam of a company and I'll be moving my loan away from them and never buying another Toyota car again. Instead of fixing this for $400, they'll be losing close to 10k in interest from me. Hope it was worth it. dealing with the dealerships constant lying and poor professionalism and 10+ hours on the phone with the corporate brand office, I would never get another Toyota. RAS authorization: RAS088443897

Got a car from them exactly 2 weeks ago, the mechanic was changing the oil before I took it home,…read morethen on my way to a funeral the car started making a sound like it was going to explode so pulled over and had it towed to my house, then I call Island motors and tell them what happened now I blew the car up let them tell it heh they didn't even have the paperwork ready for the tag when icalled them to get that! Money wasted!!!

Don't ever buy any thing from them!!! They are liars , I bought a car from them and the hole first…read moremonth is stayed broke down and then I paid one car note and when it was time for the 2 ed note without even a call they come got it in the middle of the night and the note was only one day late!!! Now they won't even answer my calls! They need to be closed down

Lemons‼‼ I had my car for two weeks and the motor went out which they said they couldn't do…read moreanything. The "warranty" they gave me couldn't do anything because I had to have the car for 45 days. DON'T WASTE YOUR HEARD EARNED MONEY WITH THESE CROOKS‼

From the owner: Our mission is to help people with the most difficult credit challenges obtain financing for a…read morequality used car.

I went into the dealership after seeing an internet price on a truck . I had to listen to the…read moresalesman and the GM tell me how they are honest upstanding people for over an hour . We FINALLY got down to working our deal and to sum it up , they tell me that the vehicle was substantially more than it said on the internet and they were not sure who put that advertisement on the internet on THEIR website . And then they begin to tell me how they had to clean it up and that would add to the cost as well . When i tried to point out the obvious , the GM ( especially) become very indignant to the point of being very rude . It was an unbelievable experience . These people were stepping all over themselves . Please, don't waste your time . I know now why the lot and sales office looked like a ghost town

This afternoon we took our 6 year old Edge in for a full service including a tire rotation. We…read moreonly drive about 3000 miles a year so we take it in annually for service. We had a coupon from Moyer which we used. After a half hour the service advisor, Ms Rainwater, told us they would not rotate the tires because they are over age and they cannot legally do it. I argued but she was adamant. I just completed a deep drive with a search engine and could not find a law prohibiting tire rotations on our Edge. Now I have to take our Edge somewhere else for the work. I'm disappointed that I can no longer trust Moyer Ford.