FYI- to everyone! TITLE LOAN FOR CASH 361 Railroad Canyon Lake Elsinore…read more Well we gave them our golf cart for collateral loan. Our golf cart was completely rebuilt and new. New custom paint, new tires, new seats, new motor everything was new. I agreed to the terms of the loan. In a few months I paid it off and PAUL the owner dropped it off at our house. I "noticed" right away there was a huge scratch on it! I showed Paul (the owner) he said nothing. After I pulled it into my garage and was wiped it down I noticed the new seats were sliced and had a hole in it! I took pictures of all the damage. I called the loan company and they were closed so I left a message. The next day I went down to Title loans and spoke with Paul and showed him the pictures of my golf cart. He denied any doing of the golf cart. Then I said I have pictures of the golf cart before I sent it in. In fact I have multiple pictures of it. He asked to see them. I had them on my phone and I showed him. He put his head down and shook in disappointment in himself. Then he popped up and said are those timed stamped. He started to get pushy with me. Obviously he did not want to pay a dime. I said yes let me look but he was making me nervous so I couldn't figure out how to show him the time stamp. He told me go get a estimate on the paint and seats. I said ok so I went to two places. Prestige and canyon golf carts. It was $1,100.00 worth of damage quoted. I immediately came back to Paul and showed him. He said I'm not paying that much. I said well that's what I paid to have it done. He said I have a guy who can spot paint it at (MACO paint) for $250.000 and Paul said I'm not fixing the seat. I said here are all the times stamp pictures of my cart before you had it. He didn't care. I told him this is bad business. So after I sent him to my husband to deal with him. He didn't want to pay for the damage, he didn't want to give us his insurance company number because he said he would have to pay a 1,000 deductible. Then he said he would pay us $600.00 and then he said he would pay us $500.00. Paul it was 1,100 worth of damage! This company does not hold up to there end of the bargain. Paul at Title Loans didn't want to pay a dime! He is crooked!! And he doesn't care if your property gets destroyed in the mean time! He wants his loan money and that's it! DO NOT USE (TITLE LOANS) Lake Elsinore !!!! They do not protect your cars or property and they won't pay for the damage!! It took 3 weeks of banter back and forth and he sent us a check for $500.00 and we are outed for the rest of the money!

I wrote in the wrong section so read my question if you are trying to see what city loan is about…read more Rip off and they don't tell you the details. They say it's a ten percent loan but that is monthly. And they charge you big time for everyday you go past the payment date. You never get the loan payed off? Don't do it.

This branch is the worst in the area, they only ever have two tellers working, today I was waiting…read morein line and as I was next up to conduct my transaction a gentleman came from a cubicle with a customer and straight up cut in front of me, super rude, two people walked out after seeing this. Do better!

Line out the door. No one greets anyone walking in. Several tellers behind glass not doing anything…read more- only two are working. Three more are staring at the line get longer. Smh.

Friendly service and always quick assisting customers. I've been a US bank customer for 10 years…read moreand this branch is my favorite.

The staff is rude. It's always a something new when I come to cash a check. First, I can't cash a…read morecheck in my minor son's name & now it's a phone call to the check writer for verification. I asked if that was a new policy and the reply was a snarky no. Been standing at the counter for about 10 minutes waiting for my money. Both tellers in the back room doing who knows what. Long line with no sense of urgency.

Love this Chase Bank and I'm not even a Chase Bank member. I usually go on a Saturday to deposit…read moreour rent checks once a month and the staff is super friendly, accommodating and helpful. Highly recommend if you need Chase bank you choose this location!!!

They were helpful and quick! The teller that helped me was nice and was able to assist me with what…read moreI needed.

A very reliable n safe. Need a office where one can go &…read morecontract business with a person not just ATM .

Customer service here is excellent. Antiguan Lara helped us. He took care of all of our needs…read more Opening new accounts, replacing lost cards and starting college fund. My family had endless needs and he tackled each one. The only down side to this location is that it is super small. We literally had to wait outside in the hot sun.