Scumbag hustlers. Got preapproved for a $7k loan for $254 a month for 5 years through their website after they run my credit. Then when I spoke to a rep it reduced to $3k loan for $200 a month for 5 years. Can't beleve businesses like this are allowed to opperate legally. read more

OneMain Financial sends out marketing via mail stating you are preapproved for amounts (hold tight, there is more than the obvious here) they'll call you repeatedly after you send in their partial soft-loan application then disappear for days (5 days to be exact). I received my monthly credit report showing an inquiry from OneMain Financial however I was never followed up with until I finally called them. A supervisor spoke with me and expressed her apologies for the delay and unprofessionalism. The application was placed through Katelyn then handed back for her to care for and after 7 different conversations and 4 different delays I was finally told I was approved. This begin nearly a month ago...today I was once again asked for an item I needed to bring with me to sign on the loan and "revive the funds the same day today" and once I provided that I was told I would be re-worked into Katelyn's schedule to sign and received funds. I arrived to the front door of the office that has no lights on outside or inside to see I had a miss phone call on my walk from my car to the dimmed suspicious office....As I entered I was greeted by a long stare and then given the news that the loan I was offered and they finalized approval on was no longer an option and to "please drive safe, thanks". Please avoid at all costs any ties to this underground looking branch of deception and unprofessionalism (let me be the lesson you do not have to experience). read more

These people are loan sharks. Gave a loan to a 90 year old women being scammed by Publisher Clearing house scam at 36% interest. They say they asked her all the right questions and she passed. She had no idea she was paying that high if an interest and if they would have asked the Right questions they would have stopped the fraud right there! Makes me believe they are working with the scammers. DO Not go to these people!!! read more

Terrible service. They approved me for a high amount loan then asked for a bunch of information. Once I provided the information they proceeded to lower the amount and continued to make me jump through more loops making me spend money I didn't have so I can provide them with what they wanted then set an appointment with me just to call right before the appointment saying they couldn't move forward. Just a waste of time no help at all. They claim to have debt consolidation and yet didnt help. Not to mention how short and unclear they were since the beginning. read more

One of the worst experiences ever . They will not work with you at all they are short , unprofessional, and I would never recommend this company to anyone . read more

Awesome service!! Everything was simple and understandable. Great communication and hands on service threw entire process. Great decision to come here. read more

After a divorce and subsequent bankruptcy I pay a lot of attention to rebuilding my credit and I am very careful with which loans/credit offers I pursue. I have bad credit so my options are limited and not ideal. The only reason I checked my rates for this loan was because the website specifically said that it would not affect my credit score. That was not only a lie, but a damaging one, as I now have a hard inquiry from them on my experian profile. Hard inquiries stay on your profile for 2 years and negatively affect it if you accumulate too many. 2 years is a long time to accumulate inquiries. See picture for proof of false advertisement and the affect. I am giving them 2 stars instead of 1 because they did offer me a secured loan with high interest even though no other institution will give me anything because of my credit score. read more

OneMain Financial - Proof of their false advertising - Financial Services Near Me - Roseville, California

I had submitted my application for an auto refinance to at least 10 different lenders and received 10 denials due to my bankruptcy. One Main Financial was the only lender to recognize that I had rehabilitated my credit and the only lender to offer me an approval. While my interest rate is a bit high, I understand the reasoning for it. My loan officer was Maria Courand, who was very professional, courteous and efficient. She guided me smoothly through the entire process and when I met with her for the doc signing, she was highly personable. She explained everything in detail and was very patient answering all of my questions. The only requirements for my loan approval were to provide my most recent paystub verifying the income I listed on my application, proof of my current insurance, pictures of my car and my current registration---Very simple. Overall, this was a very pleasant experience. I would highly recommend One Main Financial and especially Maria Courand. read more

OneMain is excellent at getting you in the door and making sure you get a loan with a pricey APR. However, when you call them and need to talk to them about that loan, you'll have to leave a message (or several) before they call you back. When they do call you back and you explain to them you've lost your job and are living on CA Unemployment Benefits, they tell you they're going to make changes to your account to lower your payment (which they don't do). What do you see when you get your next statement? Late fees, missed payment due, and no lower payments going forward. Figures... read more

So after my initial meeting, everything went smoothly. I was paying on time, and was hitting my stride paying off my credit cards. Then, after a lot of issues, I ended up needing just a couple months from making payments. I contacted the 800 number and was advised that, because I was paid up, they could not offer me a deferment until I was late with a payment. I was advised to miss one of my payments then call back to get the deferment started. I do this and the process was incredibly difficult to wade through. Eventually, I was told I had to call my local branch to give my verbal consent to a deferment. After two days of calls, I finally got a call back from the Roseville Branch Manager, June. She explained that what I was told on the line from the corporate 800 number was wrong and she would work this out for me, promising to call within a few days. That was on August 16, 2017. At the time of this writing, I have heard nothing from my local branch and refuse to jump through hoops. Customer service should be better than this and I will no longer work with One Main once this horrible loan is paid off. I will also be posting this everywhere I can to make sure everyone knows that the service you initially receive is wonderful, it is non-existent once the loan has been issued. read more

Told me I was approved, then because I get paid monthly and my pay stub was more than 30 days old, I was told that income could not be considered. Yet, my part time job that the pay stub was only a week old they will not consider as income because I have had the job too long (since 2005), so they needed a w2 from previous year so they denied me. This company makes no sense!! Even the person working underneath the underwriter said he doesn't understand their decision at all either. Horrible company!! read more

Although my loan was paid off over 2 years ago...my title used as collateral was never sent and lost! I attempted to sell my vehicle and they couldn't find it...did not send my lien release and "technically" still own my vehicle!! Criminal conduct and the BBB is helping me reign the criminal behavior in!! Beware consumer...they will treat you well to get a sale then totally disregard you and say whatever you want to hear to get you to go away. Awful!! I lost a $5500 dollar sale of my vehicle because of them. You'd think after 4 weeks of "begging" just one person to help me, I'd get at least one empathetic soul. Nope...not even an apology....just, "well, we don't deal with that here, so you have to call corporate, who then tells me to call the local branch. Still waiting on my title as of today...4 weeks after request but technically, 2 years after my loan was paid off!! read more

This company is a Joke. The APR's are completely ridicules. But thats what these companies do to people when they fall on hard times. My husband lost his job. I ran up credit cards to live off of. The payments were unmanageable, I was basically paying interest every month. My credit score went from a 757 with NO LATE PAYMENTS. Down to a 679 because my debt to income ratio was to high. Because of this no reputable company would give be a debt consolidation loan. So I was stuck dealing with OneMain Financial. They Completely take advantage of people when their down. I went in to get a $3000.00 Loan. From the moment I was approved Stephanie was trying to up-sale me. She wanted me to take out the max of $5000.00. Then when I refused to take $5000.00 she tried to sell me a bunch of crap supplemental insurance packages, discount cards, UI insurance the list goes on and on. She refused to let my " NO BE NO" I listen to her ramble on about these services. I ended up taking out $4000.00 and bought a stupid life insurance pay off policy. None of which I wanted. I'll own my part. I could of stood my ground, but I just wanted her to shut up so we could finish the loan and move on..... So, I was issued 2 checks made out to the credit card companies I owed money to. I went to Wal-Mart to pay off the card and their system wouldn't take the check. They told me they have a "do not accept" list and my check happened to be one they wouldn't take. I call Onemain and talked to some guy who was NO help at all. He basically said I don't know what to tell you, the check is good. So I call Synchrony Bank(wal-mart card)I explain everything to them and they take the check over the phone, via routing #. The payment goes through and all is well. Mean while the Direct Deposit that Stephanie told me would be in my account that day didn't post until 3 days later. but hey at least I got the card payed off.... NOT!!! The Bank of the issued check refused payment to my credit card company. So I got hit with a bunch of fees (late payment, over credit limit and returned check) I call Stephanie and tell her what happened and she tells me the check is good and I should of mailed it. I'm like REALLY!!!!! She continues to tell me the credit card company shouldn't of taken the check over the phone...... I'm like well maybe you should of disclosed all of these stipulations regarding your bunk checks at the time I took the loan out. She tells me all she can do is put a stop payment on the check and re-issue it to me..." Fine" I say. I'll be right over to pick up the NEW check... "Oh it's going to take at least 3 days because you don't have the original check" she says.... ARE YOU FREAKING KIDDING ME!!!!! she told me she put a stop payment on the check.... So there is no reason she can't re-issue me the check.....I'm so mad at this point I can't even see. I ask her "who is going to pay all these fees I just got"???? She tells me it's between me and my Credit card company..... This place is a joke!!!! And they have not heard the last of me..... I will be calling KCRA 3 and showing the community just how bad Onemain Financial preys on people in bad situations. They should of done everything in their power to make this right.... At 34% interest I deserve much better customer service..... So in addition to my CRAP interest rate I get stuck with a bunch of fees..... Thank you, Stephanie and ONEmain Financial. read more