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    OneMain Financial

    5.0 (6 reviews)
    Closed 8:30 am - 5:30 pm

    Services - OneMain Financial

    Auto loan

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    2 years ago

    Yes I do. Ivan and Cathy were awesome they got me in and out in no time. It was a quick and easy process

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    Golden 1 Credit Union - West Sacramento

    Golden 1 Credit Union - West Sacramento

    (32 reviews)

    The only Branch that is in West Sac, but it's a good one. Went on a busy Saturday because of some…read moreissues I was having with my account. We didn't have an appointment but the assistant manager, Sandy, was able to make time to help us out. She was patient, explained everything in great detail, and put us at ease. There was quite a line in the Branch, but the tellers were working quickly to try to help everyone out. The line was definitely moving. Next time we need special assistance we will bend sure to make an appointment for convenience.

    Look, I love credit unions as much as the next guy…read more Wait, that's not true. I love credit unions much more than the next guy. I'm a big fan and encourage everyone to use them rather than for-profit banks, because why have your money supporting some rich dude's cocaine habit when that money can be supporting small businesses in your community instead? Last month, I wanted to open the credit-union equivalent* of a certificate of deposit (CD), and Golden 1 had slightly higher rates than my credit union. All credit unions have their own criteria for membership; I knew I was eligible to be a Golden 1 member (as a resident of California?), but I didn't know what I needed to get a free account. I called and was told that I could either set up an account over the phone or in person, but that I couldn't purchase the CDs online. They also informed me that I would need a photo of my Social Security card and a selfie with my driver's license. I'm not exactly sure where my Social Security card is, so I went through the weeklong trouble of ordering a new one, and just so I could open this CD. When I finally got my new card in the mail, I called the number again and spoke to someone about setting up a Golden 1 account. He seemed like he knew what he was doing, and he kept telling me I could have opened my account earlier online and then added the CD later rather than waiting to open the account and add the CD at the same time. Whatever the case, this was the day (it was Monday) that I would at least apply for my account. He went through everything with me, including setting up my account, helping me transfer the initial deposit from my credit union--an annoying process because he had led me to believe that I could transfer the entire amount at once, but because it was a new account, this wouldn't be possible--and everything else. I didn't end up needing my Social Security card, and I never had to take a selfie with my license. Everything seemed to go fine. He told me that the membership department would review my application and would email me with details within forty-eight hours. This entire process took at least forty-five minutes over the phone. I got the email confirming that my transfer from my credit union to Golden 1 was pending, but I didn't get anything else from Golden 1 itself. I called the same phone number of Thursday to see whether I could set up my account online yet. This person transferred me to someone else, and this final person told me that there was a problem with my membership application. He put me on hold for a while and told me that the membership department had flagged my application because my home address was listed for them as a business address. I've lived at the same address for twenty-three out of the past twenty-six years and know every other person who has lived here. No one ran a business from here. He put me on hold again. When he returned, he said he had made a note on my file but that I would have to start the entire application and money-transfer process over again. I politely told him I wasn't about to waste another forty-five minutes with an organization who had already wasted my time with a faulty application process, hadn't informed me of anything, and then expected me to reapply. He apologized profusely and explained that the original person hadn't set up the back end correctly. So yeah, it would have been very convenient to be a Golden 1 member and have branch services available to me during all regular business hours, and I would have appreciated the extra .05 percent APY on my CD, but Golden 1, like seemingly so many other businesses lately, violates the No. 1 rule of dealing with customers: Don't make it difficult for me to give you my money. Why is that so complicated for so many businesses to understand? *No credit union I've seen uses the acronym CD, but their equivalent instrument seems to be identical to a CD in every way, so maybe it's just a jargon thing.

    OneMain Financial - installmentloans - Updated September 2026

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