This company gave me a car loan when everyone else said no. they didn't jack the interest rate to a criminal amount. They were totally fair. They worked with me and have been so understanding when I came down with covid and didn't realize that I had missed a payment. This is the type of company you want to be with if you want to deal with someone that cares about their customers. Excellent staff. Thank you. read more

I usually don't ever leave reviews but I must say Luaren, Shannon, and Jose have been extremely helpful, understanding and patient, I was laid off three months ago and fell behind on my truck payments and they have worked with me rather than taking my truck, making sure I have a means to make money and get back on my feet! Thank you Very Very much staff! I really do appreciate it! - Samuel W. read more

Hello! First and foremost I want to give a major shoutout to the employee (Daejza) with Elite Car Acceptance! This employee in particular has demonstrated great communication, her willingness to understand my personal problems and always goes above and beyond to help me find solutions with my vehicle! She has been such a huge help in my financing journey and I would recommend her 10000x to be my financial advisor!! Daejza deserves all the credit for her hard work and dedication in helping people and I hope this company cherishes her hard work day in and out! Thank you so much Daejza! read more

They were very helpful when getting a car loan. I will get my next loan from them. Everytime I called and asked questions they were very professional and alway answered my questions. read more

This is Susan Kraus and I just paid off my car! Elite Acceptance has been so good to me to finance me. They have always been courteous in taking my payments with always fast and courteous employees. Thank you to all staff and especially Eddy who took my last payment and told me about the review process! Thanks Elite Acceptance, I will only use you in my next ventures of purchasing another car!!! read more

Very helpful in getting car loan, we'll definitely get another loan in the future 10/10

Elite Acceptance truly exceeded my expectations. When I first applied for my truck, I honestly didn't think I would get approved because my credit wasn't in the best shape. Fast forward a year later, and here I am with a great-running truck and an amazing team that guided me every step of the way through my loan. Elite Acceptance is incredibly understanding and genuinely willing to work with you as long as you communicate with them and that is what I love the most about the company. They make me feel supported, like a person, and they are also understanding of what situation I was/currently in. Claudia has been absolutely amazing. She is professional, respectful, and always a pleasure to speak with. I love her as my representative!!! At the beginning of my loan, there was a woman on the team who always assisted me and I would specifically call and ask for her because she was so helpful and reassuring just as Claudia, Unfortunately, I can't remember her name, and wish I could, but that alone speaks volumes about how strong the team is overall. Overall, the entire team has been outstanding. I highly recommend Elite Acceptance to anyone who may not have great credit but is serious about getting back on track with a reliable vehicle and a company that truly cares! read more

We just pad off my husband's auto loan with Elite, and through the entirety of the loan we had with them, it was excellent customer service. Will definitely work with them again for our next auto loan! read more

I have been with Elite Acceptance for two years and they are absolutely amazing. Monique and Eddie go beyond to help you with anything. I am so glad that I was able to get my Subaru through Elite Acceptance. I highly recommend them. Great professional etiquette, but also just so friendly and personable. Thank you so much Elite Acceptance for giving me the best customer service and just great people to help me when I needed it and with getting me into a great car for myself and my family. read more

Everybody in this office has ben extremely kind and understanding. I had alot of service i had to do on my car it kept having major issues and they really helpled me out. Geanie is the best ever !!!! She is so sweet!!!! I honestly love talking with her and she always makes my day! read more

Worst customer service ever. Agents are sarcastic, belittling, and completely unprofessional. I no longer have the car, but they keep charging me 20% interest every month -- even after it's gone to collections. I'm trying to pay it off, but the balance just keeps going up. Avoid Elite Acceptance at all costs. read more

Let me start by saying that I have had positive interactions with Rigo! The ladies that work here are rude, they don't listen, they cut you off and refuse to work with you. On top of it all I am always behind, every time I think I'm caught up, I am behind the following month. They call constantly. I have not ever had a car where the financial company calls staring at the grace period until you make a payment. The calls do get bothersome. I will say some staff have more willingness to listen and help and others you can absolutely tell don't care and are just there for work. read more

I just want to take the time to thank Kristi for all the help she's done for me, I am truly thankful for her ! She's a very understanding person, no matter how bad a situation may seem she's the type of individual who likes to hear your side of what's going on, a individual who definitely cares for people, and a person who helps those of need when needed. I appreciate everything you have done for me Kristi ! You took a lot of stress off my shoulders and me saying "THANK YOU" isn't enough. This world definitely needs more people like you ! Thank you once again and continue doing what you do best because you are the BEST read more

I'd like to say this is a very very excellent company Shoutout to Nathalie in the repo department she's been awesome and very supportive and understanding also shoutout to her for working with me in the process to catch up on payments read more

I was in the process of reestablishing my credit. Our car broke down. Our other car was totalled. We were in real need of a car quickly. Thanks to Elite Acceptance, Rigo and Allyssa, it was possible. They are awesome! They are always patient, helpful and understanding. I just paid off my car and just want everyone to know, couldn't have done it so easily without them. Thank you guys! read more

They are very helpful I was struggling between paying for my car to get fixed or trade it in but still pay the same amount or more and they helped with putting money in to pay for the fix which was very generous of them I highly recommend read more

This financing company is the worst! They are a typical nasty financial institution. It's all about the money. My sister had financed with them and she did get 2 mo. behind bc she got laid off from her job, ended up in the hospital bc of her neurological issues (she has seizures) and then the car broke down so it needed to be repaired. They harassed her and called every day. They even went as far as somehow tracking down her old work and called there, they also called me! She communicated all of these things to them and they didn't GAF. They just wanted the money. The lady was very rude and had no compassion for the circumstances. Sometimes things happen that ppl can't control and shit happens. Treat ppl like human beings and not atm machines. Times are hard right now. Disgraceful!! read more

Kristsi was such a great person to work with. We fell behind on our payments and were very close to getting our car taken. Kristi was extremely patient with us. Her empathy was such a relief and we were able to get our file back up and current. Kristi was a blessing and truly deserves a raise. read more

When I say AWESOME BLOSSOM this company is my favorite. They believe in excellent customer service and working with their customers. I would use them over and over again. My experience was AMAZING and each staff that I encountered was so kind. Get your car loan TODAY with this company. As a customer to another customer work with them and be honest it's all worth it don't miss your opportunity. Thanks for taken care of me Elite staff! read more

Elite Acceptance has been a pleasure to work with. I financed my car through them a few years ago, and they have been nothing but professional. Saadia the manager is awesome in every way! Very professional, easy to get a hold of and very understanding. read more

I give this place a negative review I wasn't even behind one payment due to me having to spend all my money to go to North Carolina due to my father's memorial so I got a $135 behind and while I was at work punk bitch ass rigo or Rodrigo whatever the fuck his name is got my car repossessed at my work and I had the money for him that second but he didn't show any compassion since that car started screwing up on me 6 months after I got that piece of shit Volkswagen's I regret ever going through this company! And I will never deal with this bogus ass company again read more

I do not like putting out my personal business out in the air, but this review has to be done! Dawn and Rigo are 2 very professional and helpful staff members at Elite acceptance. I know that a lot of the bad reviews on here are probably related to making late payments and i am only saying this because I myself is a little late on making payments sometimes. Although they might seem a little rude to some, they are not rude at all. They have a job to do and their job is to make sure you pay for your loan and on time. If you do not like the way they treat you, then i would highly suggest that you pay for your car note on time. Regardless of the high fees people complain about or their credit score being damaged when making late payments and such, if it was not for Elite acceptance approving me for a loan with the bad credit that i had, i probably would not even have a car to go to work. With good communication through them when times are rough, believe me they are here to help and they will do whatever they could to help you get back on track. I was never mistreated by Dawn or Rigo. Thank you, Dawn & Rigo! you guys rock! read more

About a year ago I began working with Elite Acceptance, they gave me an opportunity to build my credit with what we all thought to be a reasonable reliable car; however I found myself in a bad situation in relationship to an undelivered promise on the end of a dealership. Rigo was right there with me from day one walking me through the process of remedy from their legal team to the mediation between myself and the dealership, little did I know that Mark the head of financing and Steve the Vice President were fighting and advocating for me making sure my rights were not violated and that we weren't taking a big financial loss. They professionally handled the situation from the beginning to the end being transparent about their business interests while simultaneously and predominantly showing me that they valued me both as a customer and human being. In the process of obtaining the remedy for this situation I got to know Rigo and Mark on a personal, first name basis, where they assisted me in planning for my next vehicle even directly interacting with multiple parties to ensure it was a success. I can proudly say that today I drove off of a lot with a car I'm proud of, knowing that it was obtained with the support of genuinely good people. I'll support Elite Acceptance Corporation over and over again for them believing in me and giving me the opportunity to improve my credit and being fashionable while doing so. Thank you guys! And thank you Steve for making the final executive calls even if we haven't talked directly yet, I appreciate you, all of you read more

I rarely write reviews but this matter has to be shared. I have been experiencing Financial difficulties and every time I have called I spoke with Jeannie. Jeannie has shown me kindness and graciousness with dealing with my situation. It's because of her willingness to have empathy and to understand my situation that I will do whatever it takes to get my payments on track. It only takes one act of kindness to help get through it. Jeannie has shown me over and over with all of our conversation that her kindness is an asset to the company. Thank you so much Jeannie you have been detrimental in me moving forward in a positive Financial way read more

I want to thank this team. All of them have,been so good to me. I could never have found a better loan company then this company. The manager Rebecca. She is very understanding and have the best customer service ever. She really care about her clients and give you the best service ever. It took me 1 year to find a company who would actually give me a loan to buy a car. I am so happy that no one would approve me, because I got the best loan company in the end. Thank you all for the great service you gave me. I could not been more thankful and happy to have you guys giving me my loan! -Erica read more

Sam was absolutely horrible today. I'm disappointed I have to leave this review because I was so impressed with him a year ago when I bought my car. I spoke with his supervisor Rigo who worked everything out as of right now. I hope they listen to Sam's call and help him learn from it. I will update when I have an update. read more

Considerate on loans and prompt on correspondence. Great company to get financed. Great customer service.

I have my car loan through Elite Acceptance and I love their customer service!! Rodrigo and the team go out of there way to work with you and really care!! So if you want to be taken care of try them out for your next loan read more

I wanted to update my review today to say Justin and Edward were sooo so so helpful!! Thank you both!

Worst company to finance a car from they charge you more then what your car is worth. I do believe they write their own reviews LOL Rigo is the worst customer service representative. I've dealt with previous Representatives with this company who are very understanding but once this guy calls its threats to Repo vehicle and I'm only 15days passed due, and just tells you anything to make a payment. Don't understand how he is a supervisor which he claims he is. Said he wont charge a late payment but then hits your credit score with a late payment. Said he would get late fees lowered but does not go by his word. SMH. read more

Thank you EAC for always having the friendliest services and always so helpful to me. I would like to send a SPECIAL THANK YOU to Justin, always helps me with any questions and concerns. Appreciate you. Happy Holidays read more

Rigo is by far, hands down, the best! Even when stressed out, he goes above and beyond to help. I recommend him and EA to anyone!

Sabrina did a great job! Called and updated me about my account and lead me thru a smooth process and made things so comfortable and still kept it professional! shes Awesome! read more

Worst customer service ever. At first this place was great since I never needed anything from them as soon as I did need something the shit hit the fan. They like to pretend to put you on hold to try and get you to give up, they are beyond rude and Sandra Lapointe, Rebecca and Nancy know nothing of tact or customer service. They do not like to work with people and are truly one of the shades sub prime lenders in the Sacramento area. I don't care how desperate you are for a car, AVOID at all cost. read more

Rod Rigo Is very well prepared and professional. Can't say enough about the service and satisfaction that I get while working with Elite acceptance... read more

Just recently purchased a car and used elite Acceptance Corporation for a loan and I definitely recommend them just for the customer service alone. Kelsie was super nice and friendly,you don't normally get that.they also got right back to me quickly with any questions I had and when you call you get a live person not a recording read more

I have worked with EAC for a little over two years after being approved for a loan through them for my Kia. My family and I have been through a lot in the past year, Rigo and Jeanie (spelling?) have worked with me time and time again when I have really needed it. Rigo has regularly being professional, compassionate, and courteous.... while being real with me. I would, and have, recommended EAC to people in my life. read more

Go somewhere else!! I would give 0 stars if I could. A specific employee made rude personal comments every time I called. Worst customer service ever! read more

They never held their end of deal after all. Lady I talked to from the beginning was fired, I believe over the lies she told me. They still have the car. And they never call me, or send me bills. I'm not sure where to go from here, but considering i haven't had the car for several months, if they continue to charge me, i will pursue legal action. Empty promises made by Anna, Rodrigo, and everyone there. This was the first company i bought a car through, and ruined my decent credit. I will be very careful going forward. Please heed my warning, stay away. read more

Had a great experience. Aimee Phillips is the best. I really like dealing with her. She's friendly and professional and whatever their paying her isn't nearly enough read more