David Briggs you are rude as can be. Not only was I waiting 30+ minutes to he helped you tried to…read morehelp someone before me who had sat down 15 minutes after me! Ha! Then we sit and you completely ignore what I had asked. Just tried to see how much I'd be approved for, for a credit card. Not trying to BUY a credit card.. totally defeats my purpose. And then you tell me to go home and do it online. So rude.. and disgusted.

Saundra is extremely disrespectful and unprofessional, she does not deserve to work at this bank…read more making us feel like we are idiots. how are you gonna talk back to a customer like youre not at work? you need to be more professional.

This Federal Credit Union is located off Arneill Road and Barry St, Camarillo, CA in the same…read morebuilding as Dunkin' Donuts in the corner. Ocean Air Federal Credit Union is our #1 bank! All the employees are so courteous, super helpful, highly knowledgeable, very down to earth, very understanding, warm and kind! They're always so welcoming! They really do listen to any questions I have. They always greet me when I come in. If feel at ease coming in, and my transactions are a breeze. Sometimes yes it gets busy but having patience is the key. I have never had any problem or issue with any of the employees, just questions. This bank is super clean as well as their restrooms! It's extremely organized with attention to details! They also have great rates on car loans new or used. This federal bank has a lot of perks too! We have Epic through our checking account that has discounts and deals and identity theft protection, they also have a credit card too for earning and savings! I would love to Thank Jorge, Aaron, Anthony, Marissa, Jasmine for always having the best hospitality here! For the other team members that work at the other branches that used to work at this branch. I'll love to give a shout out to Marisol, Maria, Caleb, Mo! Please be kind and courteous to these hard workers I'll tell all my Family and Friend to come here !

Tried to make a balance transfer on 3/4/2026 and they failed. I signed off on the paperwork and…read morehave the copy. After 2 weeks I checked to see status and nothing was showing on my online account or the Citi acct I was transferring from. Checked back with the woman who had assisted and she couldn't find my acct. I told her I'd email her the signed paperwork and when she got it she didn't confirm. I called her again and she told me the dept never received the paperwork. I told her to cancel it and I'd use another bank. Her lack of organization and urgency was a fail. I emailed her 2x and left 2 voice mails. I decided to take a copy of the document into the Camarillo branch and have the branch manager confirm that the transaction was cancelled. I learned my lesson to stick with banks for professional banking.

It was my first interaction with Montecito Bank & Trust. My company needed to open a business…read moreaccount that would satisfy our basic financial needs. Prior to seeing the branch manger at Montecito Bank & Trust, I visited several financial institutions including a credit union. The Bank of America could not make the simple process more complicated and impossible to achieve. Ali Sadreameli with Montecito was extremely helpful and friendly. I highly recommend this branch for its utmost courtesy and professionalism.

They are amazingly great. They are always on top of things…read more Vanessa is a great leader showing respect and responsibility never dropping the ball. Keep up the good work.

Nice building on the inside. Friendly staff. Outside landscaping could use help. Looks plain and…read moreunwelcoming

I've been banking with Premier America for about eight years and let me tell you every time I come…read moreinto the branch. Tiffany always provides the best customer service. Her warm smile and friendly demeanor create a welcoming atmosphere, making every transaction a pleasant experience. Tiffany's positive attitude is contagious, and her genuine kindness leaves a lasting impression. She is efficient, knowledgeable, and always goes the extra mile to assist customers. Her dedication to providing outstanding service makes her a true asset to Premier America. Thank you for always making my premier America experience a good one, Tiffany!

Rose Villegas Thank you for your help with my ATMCard excellent customer service…read more KUDOS.

Daisy Fuentes, a bank associate at this location goes beyond to please the clients!…read moreShe's knowledgeable, friendly and extremely patient with everyone! She should be applauded for her superb excellence!!!!

This is my new Bank since moving to Camarillo. The staff is very nice and patient. Lines are not…read morelong I just wish they would update their location and make it newer

First and foremost, the 3 is for the process of claiming a cashier's check that needed to be…read morereprocessed. It seems like there has been an influx of letters going out to people to claim money or having it forfeited to the state. I don't have a current account (I can get into that another time) with WF. So I had to go to a teller. I arrived around 1:30. I was told the next available banker to assist me regarding this issue, was available at 3:30. So I left to handle other errands. I arrived at 3:20 and Anthony called me up. He was completely transparent about having to call (an internal dept in a call center) and that it was going to take 30 minutes. I was perfectly fine with it. Seems like another person who received the same letter was told by another banker to come back another time. Let's say he was livid about having to come back another time instead of having it handled then and there. After about 30 mins, Anthony was able to get me my money, and I'm on my way. I give him 5 stars as he did all the leg work and didn't give up on making sure I was taken care of. So if you visit this branch, be kind and understanding and ask for Anthony.

Been a customer for 10 years and they won't revoke overdraft charges.. lady lied to me about not…read morebeing able to turn off overdraft and just found out from someone on the phone you can. WELLS FARGO can create millions of fake accounts and commit fraud but they can't look out for the small people. I'm canceling my account here and going to find another bank.

Had an appointment for a signature card. 15 minutes top…read more The minute we sat down with Christan and the questions asked which were already answered the appointment before, we knew we were in trouble. 1 1/2 for a 15 minute appointment. Felt sorry for the 2pm appointment cause she had to wait 1/2 hour. Maybe he is new, not sure but it was not complicated at all.

$10 fee to cash a check for nonmembers but not for the "big corporations"…read more I am giving this bank 2 stars strictly because the staff member was nice and pleasant. However, I hope to never have business with this bank again. I went into the branch because I was given a check by a friend and I wanted to get a rate sheet to can see if my money could do better with Chase. I approached the teller and gave them my check and id. Before I could ask for the rate sheet I was asked if I had an account. I told them I did not and I was told there was a $10 fee to cash it since I didn't have an account. Then the sales pitch started (remember I said they were nice and pleasant). I politely declined stating a bank that charges the little guy $10 but not "big corporations" is not a bank I want to be in business with. The teller then went to talk to the supervisor. I was then told that the supervisor said that I should take the check to my bank to cash. But if I had an account they could. I politely thanked her and left. The whole exchange was polite and courteous.

I have had such a great experience at this branch. I'm always greeted by the teller and Brianna is…read moreso sweet and kind. This is my favorite bank by far!!!

First time in this bank. Was so nice to be greeted when I entered. I don't hve a Acct here but the…read moreteller was so pleasant and when I left I was asked if my visit was good. Very nice bank

I came to the bank to change my accounts from personal accounts to living trust accounts. There's…read morenowhere to sign in if you need special help. I asked to tell her and was told the managers might be in a meeting. I see two tellers and a few people in offices. I was told to have a seat and weight and they would find out if there was someone available. Although I don't understand what's more important than helping your customers. In this... I came in for a week ago and was told I'd get help within two or three days from the assistant vice president no less. Never heard back. I've been banking it since it was Washington mutual! Customer service is gone down the toilet. How sad. The VP Is very nice and courteous. Helpful. But this is business... my time and needs are important too. Still what a gentleman.

why can't you get anything done in a bank. Why does…read moreeverything have to be online. Guessing it was the manager who thought me Asking for a loan in person was funny. I'm not amused. Beenwith this bank since it was Great Western. Time for a dhange and a real bank!