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    Only Choice Urgent Care

    3.0 (2 reviews)
    Closed 9:00 am - 5:30 pm

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    1 year ago

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    2 years ago

    The nursing staff and the doctor were very patient and kind. Excellent customer service.

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    UrgentCare MDs

    UrgentCare MDs

    2.6(5 reviews)
    8.9 mi

    I am absolutely disgusted by the way my mother was treated at Urgent Care MD in Crosby. She came in…read morebecause she believed she had the flu and simply informed the receptionist that she has an ostomy so they would be aware of her medical history. Before she was ever evaluated by a nurse or medical provider, she was told they would not see her and was sent away. The receptionist said that she talked to the provider and relayed the information that she has an ostomy and was told she needs to go to the emergency room and that they could not treat her there. She was denied the opportunity to be assessed by a provider after disclosing that she has an ostomy. She never received a medical evaluation she only spoke with the receptionist before being turned away. To make matters worse, my mother asked if her daughter could speak with someone about the situation, and the receptionist told her, "We don't do that here." There was no attempt to have a provider, nurse, or manager speak with us or even explain the decision. No patient should be dismissed without being evaluated, especially after disclosing a medical condition or disability. An ostomy should not automatically prevent someone from receiving basic urgent care or, at the very least, an assessment by a qualified healthcare professional. This experience was humiliating, unacceptable, and showed a complete lack of compassion, professionalism, and respect. We expected healthcare, not to be turned away at the front desk without ever seeing a provider. Based on our experience, I would strongly encourage others to think twice before trusting this clinic with their care.

    Fix your hours, because I called and your system says open Saturdays until 7p and then I get there…read moreand it's closed, shows open online too.

    Only Choice Urgent Care - medicalspa - Updated September 2026

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