1. OnPoint Internal Medicine at Broomfield

    1. OnPoint Internal Medicine at Broomfield

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    Westminster, CO

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    OnPoint Internal Medicine at Broomfield

    3.0 (2 reviews)

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    CommonSpirit Internal Medicine St. Anthony North

    CommonSpirit Internal Medicine St. Anthony North

    1.8(5 reviews)
    4.8 mi

    Ben Mendoza never followed through . He referred me to Western Infectious /disease, ..They,…read moreWestern ID needed to speak with Mendoza on the 1/16/25. Dr Mendoza never retuned their call

    Went to Dr Vallejo-Craig for a simple yearly physical at Common Spirit Internal Medicine St…read more Anthony's North. I was told the cost would be $159. The cost is important to me because I am retired and pay cash (no insurance). I paid the amount and while waiting for the doctor, I was asked how I was feeling. I knew about the Depression Screening they like to charge for so I declined the screening. Then I saw Dr. Vallejo-Craig for all of 10 minutes. At the end she asked me if I had any concerns. I mentioned one and she said she would send a prescription. She also gave me a list of blood tests to perform later. To me this should all be part of the physical. While leaving, I asked if there were any other charges and was told 'No'. Then a week later I got notified of a bill for another $176. I called and was told that they must charge me for the Depression Screening even though I declined it. I was also told that they do not know why I received the additional $148 bill but that I must pay it. I have spoken to multiple people and none of them can tell me 1) why I must pay for a Depression Screening that I declined, and 2) why I am being billed the extra $148 for my physical appointment. All they do is say they will send it to be billing department for assessment. However, nothing happens and there is no one that I can talk to in said Billing Department. They say that the bill will go to collections in a few months. I do not know if Dr Vallejo-Craig is part of this problem or if it is Common Spirit's policy to pile on fees without justification or explanation. I wish I had never heard of this office.

    Carbon Health Urgent Care Westminster

    Carbon Health Urgent Care Westminster

    2.9(16 reviews)
    2.1 mi

    I made an appointment for 5 PM to get my swollen ankle x-rayed, thought I might have a possible…read morefracture or even a break. The PA saw me for about 5 minutes, recommended an ultrasound instead of an X-ray and said I should go to the ER instead to get that done. Note it was about 5:50pm when she finally saw me (she probably just wanted to go home since they close at 6 PM) and they ended up giving me ill-fitting crutches and a boot and then I went into the ER close by where I saw an actual doctor. The doctor examined me properly and said he wasn't concerned about a clot. Did the X-ray no problem. This place wasted my money ($150 later) and didn't treat me properly. Would give 0 stars if I could. Do not recommend.

    Let me start by saying, the doctor and nurses were lovely when I went in and I wish I could give…read morethe experience 5 stars. It's the billing - and clinic manager, Veronica, that is the reason for the low rating. I was notified that my bill would be charged on x date for x amount. No way to change the date or anything. Just matter of fact. I emailed billing to see if I could push the date back until after I got paid (the bill was not cheap) and also asked about how they had consent to automatically save and charge my card. Veronica called me and said that "if you had actually read the documents" I would've noticed. As I could barely stand, was dehydrated and in a fever fog, I don't think it's fair to blame me for not being able to go through pages of documents, but fine. Veronica was overall condescending and rude, which for a health care facility, you'd think would be unacceptable. Overall, post-visit has been a very stressful and frustrating time going back and forth with them and I hope they find managers and customer service people who are up for the job.

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    New West Physicians-Arvada Internal Medicine

    New West Physicians-Arvada Internal Medicine

    1.7(13 reviews)
    5.6 mi

    I am reiterating the many reviews here about customer service, but adding on about the insanity of…read moretheir previous new patient visit policy. This review is not about my doctor, who I actually thought was great. In a nutshell, I was told that I needed to come in TWICE as a new patient -- once to get my blood drawn and then a second appointment two weeks later to meet with the doctor about those blood results. Surprise, surprise, though ... my insurance doesn't cover TWO annual visits. Which, I'm assuming, this office knows. Being that, you know, they are a doctor's office dealing with health insurance. So when my $200 bill arrived, I called the office and spoke with three different people before being told that the office manager, Liz, would call me back. After playing phone tag for about two weeks (during which I would be put on hold for at least 10 minutes every single time I called her back, only to be told she wasn't available and that I should feel lucky that she was even calling me back at all because she doesn't normally do that .. literally that's what one receptionist told me), I give up. You win, New West. I'll pay my ridiculous $200 (for a two-visit policy that, by the way, they no longer follow ... I WONDER WHY), take my business elsewhere and leave this review in the hopes that no one else gets duped.

    Been coming here for my yearly physical for a few years. This year I got charged a small out of…read morepocket that should be 100% covered by insurance. I have called their billing and their office for over a month now. No one calls me back. Every time I call they say it's billing's issue. Billing says its an office issue. At this point I will probably end up eating the out of pocket and just find a new office and stop wasting my time.

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    Arvada Internal Medicine

    Kerri Charles, MD

    Kerri Charles, MD

    3.9(14 reviews)
    3.4 mi

    If there were six stars, I would give them all to Dr. Charles without hesitation. My first…read moreappointment was the best appointment I've ever had at a Dr.'s office; Dr. Charles has a way of making you feel like her old friend and I felt completely at ease. I had a long list of health questions and possible ailments and she patiently listened to me and took the time to thoughtfully discuss everything I brought up. At one point she even pulled out a physician's encyclopedia-type book and showed me illustrations about a skin condition I've been struggling with. I left feeling empowered and had a newfound respect for medical professionals. After a trip to Belize, I went to urgent care twice and was ultimately hospitalized for a little bug bite on my back. I had half a dozen doctors look at the bite, and every one of them had a different prognosis. When I finally went to Dr. Charles to follow up after the hospital visit, she took one look at my bug bite and immediately knew what the culprit was. I was furious at the other docs that didn't listen when I told them I'd gone to Belize and had numerous mosquito bites. One of them even suggested it was an ingrown hair (highly unlikely and borderline insulting). I was so impressed that Dr. Charles immediately knew I had a botfly and a week later I was healthy, bug-free, and once again awestruck by her knowledge. Last but not least, Dr. Charles always remembers me as if we're good friends, recalling details of my personal life and asking me how I've been since we last met. It's always unnerving to go to the doctor's office... unless Dr. Charles is your doctor.

    I don't like doctors. I never have. The last time I was sick I refused to go to the doctor... of…read morecourse turns out that I really should have gone to the doctor because my appendix ruptured... but I digress, that story is for another day. Dr. Charles. Is. Awesome. She is patient, friendly, knowledgable, accomodating, and every other positive word I can think of to describe her. I have never met a doctor like her. Looking for a good doctor, then look no further.

    OnPoint Internal Medicine at Broomfield - internalmed - Updated July 2026

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