We absolutely love Pinnacle Pediatrics and Internal Medicine. Dr. Pham rounded on our son in the…read morehospital and we've been thrilled with the care ever since. He is everything you could hope for in a pediatrician--kind, attentive, and incredibly thorough, with excellent humor which is pertinent in the care of others, especially children. He takes the time to truly listen, explain, and makes us feel confident in our child's care. Nurse Carli is a gem; so gentle, friendly, and always going above and beyond to make our little ones (and us!) feel at ease- even on shot days!! Truly the entire staff is magnificent! Though we have multiple pediatric offices just five minutes from home, we gladly make the 25 minute drive because we know we're getting the best care. As a parent and nurse myself it's been incredibly important to find an office that aligns with our values and beliefs (evidence based medicine!) and that trusts our choices as parents- I couldn't be more satisfied. We honestly can't imagine trusting anyone else with our boys health.

highly unethical. we received a bill from my daughters well child check up $800+…read more She has both primary and secondary insurance. we received no notice that they officially closed, no notice that it wasn't going to be dr Pham, not even a notice that we owed at the time of visit. we continued to be billed. We had no access to the portal, no way of contacting the clinic or anyone on the billing side to ask why our secondary wasn't billed. we had to eat the cost because of the lack of care for patients since Dr Pham left. we loved Dr Pham! finding a caring doctor for your child is so rare! im so peeved that we had to spend money here to avoid collections. this should be a crime.

Ben Mendoza never followed through . He referred me to Western Infectious /disease, ..They,…read moreWestern ID needed to speak with Mendoza on the 1/16/25. Dr Mendoza never retuned their call

Went to Dr Vallejo-Craig for a simple yearly physical at Common Spirit Internal Medicine St…read more Anthony's North. I was told the cost would be $159. The cost is important to me because I am retired and pay cash (no insurance). I paid the amount and while waiting for the doctor, I was asked how I was feeling. I knew about the Depression Screening they like to charge for so I declined the screening. Then I saw Dr. Vallejo-Craig for all of 10 minutes. At the end she asked me if I had any concerns. I mentioned one and she said she would send a prescription. She also gave me a list of blood tests to perform later. To me this should all be part of the physical. While leaving, I asked if there were any other charges and was told 'No'. Then a week later I got notified of a bill for another $176. I called and was told that they must charge me for the Depression Screening even though I declined it. I was also told that they do not know why I received the additional $148 bill but that I must pay it. I have spoken to multiple people and none of them can tell me 1) why I must pay for a Depression Screening that I declined, and 2) why I am being billed the extra $148 for my physical appointment. All they do is say they will send it to be billing department for assessment. However, nothing happens and there is no one that I can talk to in said Billing Department. They say that the bill will go to collections in a few months. I do not know if Dr Vallejo-Craig is part of this problem or if it is Common Spirit's policy to pile on fees without justification or explanation. I wish I had never heard of this office.

I've been going to this office for a while now, and every visit reminds me why I keep coming back…read more The whole team treats me with genuine care and respect. They always take the time to answer all my questions, never make me feel rushed, and explain things in a way I can understand. Everyone is friendly, professional, and quick to respond, whether it's scheduling an appointment, getting test results, or following up on something I'm concerned about. It honestly feels like they're looking out for me, and that means a lot. I truly appreciate the quality of care I receive here and would recommend Lafayette Pediatrics and Internal Medicine to anyone looking for dependable and compassionate General Practitioners.

I was hesitant to book my yearly physical with this office as I'd had great interactions with the…read moredoctors and nurses in the past, but the man who worked the front desk for them years ago was very disorganized with their billing and created an insurance nightmare that myself and their office manager took weeks to sort out together. Despite that, I really liked the NP Heather, so I went ahead and booked the appointment. It had been about 3 years since my last appointment with them, so I was overdue. When I arrived at the office, 15 minutes before my visit, I saw that they had moved. I then walked back to my car and proceeded to call them repeatedly, getting sent to voicemail each time. I left several messages, letting them know I'd gone to the wrong office. By the time I finally located the new address, drove there, and walked up to them, it was 10 minutes past my appointment time. They refused to see me. I'd taken off work, called them, pleaded with the person at the front desk, asked to speak with the nurse - they still wouldn't see me. I was TEN MINUTES LATE. Their justification was that they emailed me in 2024 that their office moved - which went to my junk mail and sat unread all this time. I will never go back to this place and would not recommend anyone else trust them either.

Do not go here. They literally almost killed me. I had pneumonia and they misdaignosed it and sent…read moreme home. 3 days later in the hospital fighting for my life. I aske dthem why and they said you can leave our practice if you want we dont care.

Super knowledgeable, quick access to appointments (same day!) . Everyone is great - Dr. Tamblyn,…read moreEmily, Gemma and rest of staff are always very friendly. Love the option to have blood draws in their office!

I have taken my son twice and cannot say enough good things about this clinic. Staff is friendly…read moreand efficient. Facility is modern and always super clean. The app is very user-friendly. I can easily schedule appointments and get a care plan which is available right after the appointment. It also has a chat which can be used for any specific questions that I need to ask directly to the PA. I highly recommend PA Melissa Chiu. She is very knowledgable. She always carefully listens to my questions and make sure all my concerns are addressed. She truly cares about her patients. I'll continue to come to this clinic for urgent care needs. Thank you!

I made an appointment for 5 PM to get my swollen ankle x-rayed, thought I might have a possible…read morefracture or even a break. The PA saw me for about 5 minutes, recommended an ultrasound instead of an X-ray and said I should go to the ER instead to get that done. Note it was about 5:50pm when she finally saw me (she probably just wanted to go home since they close at 6 PM) and they ended up giving me ill-fitting crutches and a boot and then I went into the ER close by where I saw an actual doctor. The doctor examined me properly and said he wasn't concerned about a clot. Did the X-ray no problem. This place wasted my money ($150 later) and didn't treat me properly. Would give 0 stars if I could. Do not recommend.

I am reiterating the many reviews here about customer service, but adding on about the insanity of…read moretheir previous new patient visit policy. This review is not about my doctor, who I actually thought was great. In a nutshell, I was told that I needed to come in TWICE as a new patient -- once to get my blood drawn and then a second appointment two weeks later to meet with the doctor about those blood results. Surprise, surprise, though ... my insurance doesn't cover TWO annual visits. Which, I'm assuming, this office knows. Being that, you know, they are a doctor's office dealing with health insurance. So when my $200 bill arrived, I called the office and spoke with three different people before being told that the office manager, Liz, would call me back. After playing phone tag for about two weeks (during which I would be put on hold for at least 10 minutes every single time I called her back, only to be told she wasn't available and that I should feel lucky that she was even calling me back at all because she doesn't normally do that .. literally that's what one receptionist told me), I give up. You win, New West. I'll pay my ridiculous $200 (for a two-visit policy that, by the way, they no longer follow ... I WONDER WHY), take my business elsewhere and leave this review in the hopes that no one else gets duped.

Been coming here for my yearly physical for a few years. This year I got charged a small out of…read morepocket that should be 100% covered by insurance. I have called their billing and their office for over a month now. No one calls me back. Every time I call they say it's billing's issue. Billing says its an office issue. At this point I will probably end up eating the out of pocket and just find a new office and stop wasting my time.

Dr. Garas and his cohort Dr. Bushard are pompous, condescending and incompetent. Heaven for bid,…read moreyou need any documents signed; it will take upwards of three weeks. They could care less about their patients. SAVE YOUR MONEY.....FIND BETTER PHYSICIANS.

My Primary Care Physician is Dr. Dodd, and she is great. Everyone there is knowledgeable and…read morecourteous. I have never had to wait long for my appointment, and I get seen by my actual Doctor, not a Physicians Assistant. After going to an urgent care this past weekend, (Rocky Mountain Urgent Care Westminster), and having a Physicians Assistant misdiagnose me with a penicillin allergy, when I had chicken pox, by a I am grateful for Exempla, and Dr. Dodd. I rarely go to the doctor, I have to be really sick, but now I know how important it is to make sure I am going to an actual Doctor, and a competent one at that.

If there were six stars, I would give them all to Dr. Charles without hesitation. My first…read moreappointment was the best appointment I've ever had at a Dr.'s office; Dr. Charles has a way of making you feel like her old friend and I felt completely at ease. I had a long list of health questions and possible ailments and she patiently listened to me and took the time to thoughtfully discuss everything I brought up. At one point she even pulled out a physician's encyclopedia-type book and showed me illustrations about a skin condition I've been struggling with. I left feeling empowered and had a newfound respect for medical professionals. After a trip to Belize, I went to urgent care twice and was ultimately hospitalized for a little bug bite on my back. I had half a dozen doctors look at the bite, and every one of them had a different prognosis. When I finally went to Dr. Charles to follow up after the hospital visit, she took one look at my bug bite and immediately knew what the culprit was. I was furious at the other docs that didn't listen when I told them I'd gone to Belize and had numerous mosquito bites. One of them even suggested it was an ingrown hair (highly unlikely and borderline insulting). I was so impressed that Dr. Charles immediately knew I had a botfly and a week later I was healthy, bug-free, and once again awestruck by her knowledge. Last but not least, Dr. Charles always remembers me as if we're good friends, recalling details of my personal life and asking me how I've been since we last met. It's always unnerving to go to the doctor's office... unless Dr. Charles is your doctor.

I don't like doctors. I never have. The last time I was sick I refused to go to the doctor... of…read morecourse turns out that I really should have gone to the doctor because my appendix ruptured... but I digress, that story is for another day. Dr. Charles. Is. Awesome. She is patient, friendly, knowledgable, accomodating, and every other positive word I can think of to describe her. I have never met a doctor like her. Looking for a good doctor, then look no further.