I'm a bit disappointed with my experience. It's difficult to get an appointment that isn't…read morescheduled far out, and on a few occasions I've received calls asking to reschedule my appointment because the doctor won't be in or most recently, I received a call about three hours beforehand asking if I could come in earlier because the sonographer needed to leave early. It can be difficult for patients to change appointment days or times on short notice, especially when we have to request time off from our employers in advance. Being asked to adjust appointments last minute can be inconvenient and stressful. Once I arrived, the appointment felt somewhat rushed, which left me hoping the echocardiogram was still completed thoroughly. As I was leaving, the front desk staff and receptionist were both on their cell phones and didn't even look up to acknowledge me as I walked out. I understand that schedules can change, but I would suggest improving the scheduling process and maintaining a more professional presence at the front desk so patients feel valued and respected.

This is the worst office staff.. Hung up on 3 times, after being on hold for over 30 minutes. Mail…read moreboxes are full so you can't leave a message. Does anyone even work there..

Dr Duber was Amazing! He made me feel comfortable and is very Knowledgeable! He has a great sense…read moreof humor and educated me about nutrition and exercise. Staff is awesome and friendly!

I have been going to Dr Duber since about 1995 or 1996, I as no spring chicken then. I was warned…read morebefore I saw him that he is thorough and expects you to do as he says. I have always tried to listen to him and follow his advice. He was brief and focused and wastes no time, fine with me. When I first went to him he was young and VERY serious for such a young man. I was told by my Primary Care Dr, by my daughter, who had worked in a hospital with him and she said he insisted on excellent care for his patients and all the Nurses KNEW his patients received CARE on time and nothing missed, it was echoed by the RN who lived next door. I would later find his reputation was well earned. He really worked patiently with me (you might say he had the patience of Job because I am not as focused as he is) until I stopped having the dizzy spells, after many medication adjustments and trying different things, I am down to visits of about once a year unless I need to see him for some reason. He has seen me though two different serious operations and now I am knocking on 91, my legs are weak, I fight Arthritis, but, all in all, surprisingly good shape, thanks to him, and my other good Drs. He is still focused, still thorough and careful, he turns out to be one of my favorite Drs, and I have some really good Drs. I sent a friend to him when her Dr kept telling her "not a thing wrong with your Heart" when she could hardly catch her breath going up stairs, with pains in her chest, she finally went to Dr Duber and he found the problem with her heart right away, and now she is as big a fan of Dr Duber as I am. She has thanked me many times for keeping on until she went to him. She feels she would have died & I feel that he saved my life too and has kept me going. I don't care if he does not make small talk, or does have a little more time and makes small talk, he is one of the best Drs I have been too. If you need a lot of flattery & small talk go to a friend, if you want focused, professional, honest care, where he looks you in the eye and can answer any question directly, Dr Duber is your man.

I've been a patient of this office for many years going back to 2017, with Dr Ahn, for my by pass…read morethen Dr Chan. for maintenance and follow up heart health. Going through all the name changes from Inland Cardiology, to Elite to now United Heart. For the most part, it's been just ok. Nothing stands out as spectacular or amazing from this office. I started visiting this office because the folks at San Antonio had good words for them, and i was happy with my experience at SAH. But lately, it seems the care part of the office has become more and more lackluster and a let down. Example: I've had a check up follow up appointment set up for about a year now. 3 days prior, the office called to confirm the appointment and prepare. So far so good.. Then on the day of the appointment, I show up to a sorry "no appointment ". Mind you, This is a 3 part appointment, requiring a stress test, an echo test, then the follow up go over results appointment all on different days. All canceled for no reason whatsoever, no real good reason provided too. just a bunch of sorry's i dont know why. Yet, this is not the first time this has happened. The same thing happened on that appointment a year ago, showed up, appointment was cancelled. Some one tried reaching you. The only difference was that last years appointment, the excuse was " the tech didn't show up", so no one available to conduct the test so at least a reason was provided. Im writing this because 1 time,,ok...reasonably understandable, but a 2nd time? To me, this is very unprofessional and to reschedule you for an appt 3 months from today, is simply unacceptable. Sure, the receptionist gal says " i understand-i understand" after hearing me complain that i took several days off work to make sure I make those 3 appt days, and did all the prep work for the exams, but do they really understand ? Or is it all just lip service? Sure felt like it's just another day at the office. I asked for something sooner, no-nothing. Then I was informed I needed an authorization that usually take several days to obtain. What the f! I've had this appointment made for a year! And here we are at the last minute, they tell me i need an authorization? Someone dropped the ball, and im being punished to no fault of mine. Obviously im not happy. But what can you do? Heres another thing, They provide you with a reminder card that lists all the dates set up in the computer for all your upcoming appointments. In my mind, what good is that when they don't work to hold up those dates anyway. I had my card from last year that said i had an appointment, but all those dates are no good. They also provide you a handout sheet in preparation for a test appointment, don't eat or drink for 24 hours prior, and God forbid, don't just "not show up" because you will be charged $200 for cardiolite medication that is ordered in advance. Hmmm, I wonder who paid for that medicine since my test appointment was cancelled. Im guessing insurance was charged. So in turn, I paid for that medication anyway. They charge you if you cancel an appointment, but no accountability on their part when they cancel it for no reason. You ask "what can be improved? ...Improve on that.

Difficult to reach, disorganized front office, and serious concerns about care. We will not be…read morereturning. I'm a caregiver and have been bringing one of my residents to Dr. Ahn at United Heart Institute for the past two years. He's been a long-time patient, but my experience with this office during those two years has been consistently stressful and disappointing. Impossible to Reach & Lost Forms Just like other reviews say, it is extremely hard to get in touch with anyone here. Voicemails rarely get returned, and whenever forms are faxed, the answer is almost always, "We didn't receive it." Most recently, my resident needed cardiology clearance for a dental procedure under general anesthesia. The dental office faxed the form: "We didn't receive it." I personally faxed it myself: still "We didn't receive it." I called multiple times, left voicemails, and heard nothing back. Eventually, one medical assistant told me to email it. I did--and then waited a week with no response, even after emailing twice to ask if she'd received it. No reply. When I called again very upset, I was finally transferred to a different medical assistant who, thankfully, actually helped. She had me stay on the phone while she confirmed receipt of my email, got the form to Dr. Ahn, and arranged for my resident to come in for an EKG within a week. I am genuinely grateful for her--she's the only reason the clearance moved forward. Front Desk Confusion The disorganization isn't just behind the scenes--you can hear it from the waiting room. While sitting there, I heard a receptionist on the phone with a patient who was asking about their appointment time. The receptionist literally said she didn't know why the appointment was made and then told the patient she would just cancel the appointment. That alone made me very uneasy. On top of that, because I couldn't get anyone to reliably call me back about the clearance, I had proactively booked a future appointment with Dr. Ahn (a month out). After we were squeezed in for the EKG visit, I asked the front desk to cancel that future appointment since it was no longer needed. The receptionist told me, "Oh, that appointment was already canceled." No one called me. No one informed me. No explanation. It's very concerning that appointments can be canceled behind the scenes when no one even seems to know what they're for. Long Waits & Poor Communication in the Visit Even when you arrive early or on time, be prepared to wait an hour or more past your scheduled appointment. This has happened repeatedly over the last two years. At the most recent visit (for EKG/clearance): The medical assistant said we were there for a "6-month follow-up". I had to correct her and explain we were there for EKG and surgical clearance. She then had to search the chart to find the form before finally doing the EKG. When Dr. Ahn came in, he greeted us as if we were there for a routine 6-month follow-up--again, I had to correct him and remind him this was specifically for clearance. He then said my resident needed an EKG, and the MA had to tell him, "I already gave you the EKG; it's in your papers." This does not inspire confidence that the chart is being reviewed or that the team is communicating. Clinical Concerns In the two years I've been bringing my resident: No blood work has ever been ordered by Dr. Ahn to monitor how his heart meds are affecting his body. All labs were done by his primary care physician, who eventually had to discontinue one of the blood pressure medications prescribed by Dr. Ahn because it was worsening his kidney function. When I told Dr. Ahn about this and offered lab results, he initially brushed it off as unnecessary. As a nurse, I know how important that information is, so I brought the labs anyway and asked that they be added to the chart. Final Thoughts After two years of: Being unable to reach anyone reliably Fax and email issues Appointments mysteriously canceled without notice Hour-plus wait times even when on time Miscommunication in the exam room And a lack of proactive monitoring of heart medications This last experience was the final straw. While I am thankful for the one medical assistant who genuinely tried to help us, we will not be returning to United Heart Institute or Dr. Ahn.

Of coarse I'm here again to give this office a 10 star approval but it only goes to 5!! Abby is…read moreexceptional at her job she handles the day to day everything. If you need anything done paperwork, rescheduling, just asking questions ?? She is the one to talk to! She is extremely Patient, Professional, and helpful in all areas of this office. Dr Tummala is the BEST CARDIOLOGIST IN THE IE, she sees me and my husband and has given us such great care. We love this office and our hearts have improved so much since we have been under her care! Jessica is wonderful with the assisting and Valerie is the best TECH she is caring, compassionate and one of a kind person. If you want great front, back, office skills and caring you got it here plus the BONUS of a great Cardiologist you found your next office right here. I'll never leave until Doctor retires . Thanks guys for caring for me and my husband the BEST IF YOUR ABILITY AND THEN SOME

Dr Tummala is a very knowledgeable, caring, and attentive physician. I appreciate her…read moreprofessionalism .

Dr Chan performed a TAVR on my heart opening up an aortic valve previously repaired in 2009. I have…read moreto brag on Dr Chan as he's really an expert doing this procedure. Dr Chan actually worked at many hospitals in the country teaching other doctors how to do this procedure. I felt very safe. Additionally, the office staff is very friendly despite how busy they are. I highly recommend Dr Chan.

If you want a fantastic cardiologist with a great bedside manner, look no further…read more I've been going to Dr. Chan for almost 2 years and I have only had positive experiences with him and his wonderful staff. That said, sometimes he runs behind and I honestly feel that's because when he's with you, he NEVER makes you feel rushed and listens to everything you have to say. As a patient, I never mind waiting a bit because I know when I he comes thru the door he's 100 percent present for me. I don't think you can ask for anything more from a very busy physician. He is absolutely the best !!

DO NOT go to this men he doesn't no what he is doing he told me for the problem I have I need to go…read morefind my own Vascular Surgeon or Specialist and he would give me a referral once I found one I am not a DOCTOR He was very helpful to his white patients

Dr. Samara was so kind to my Father and he truly cares. He took the time to talk to us and look…read moreover all of our medical history and paperwork. His staff was kind and helpful and we left feeling hopeful. He takes great care of his patients.

Good Dr. listened to concerns…read more Gave valuable feedback. No more thoughts! A review should be simple.. not all dolled up

Rude, uncaring, unprofessional, disrespectful, dirty, and disorganized. They rescheduled me for a…read morescan MULTIPLE times with the cardiologist. He took over an hour to come in once I finally got my appointment, barely acknowledged me, and talked over me the entire appointment. Didn't go over my results with me, didn't even bother to hear my concerns, and made me feel less than human. Seemed rushed and aloof. Told me he couldn't answer even the simplest question and blew me off before walking out of the room and sending in a secretary to give me the paperwork. Horrible bedside manner. Don't be fooled by the few positive reviews on here.. if you go to this office, you will waste your time and energy.

The good Dr. may know his stuff when it comes to his profession, but his staff is the absolute…read moreworst. They answer the phone by putting you on hold without even announcing they're on the line. I talked to them 3 times today. The latest was at noon. They told me to call back after 2:00pm and I could talk to the doctor directly. I ask if they could just have the doctor call me and they said no, I would have to make the call. So, I did that and was told the doctor left at 1:00pm. So frustrating!!!!!! Enough so that I will find another doctor to go to and give my insurance dollars to. Good riddance.

Great Dr. He is very informative about results. I had to find a new cardiologist when I moved and…read morehe was one of the first I found. Very professional.