This urgent care is usually very busy during the week. They have a wait room but you can also stay…read morein your car and they call you. The wait to be seen was an hour. Then the wait for the doctor to finish up was another 30 mins. Overall glad I came, staff was super friendly!

I have been coming here for a few years for myself and my family. We always have a good experience…read morehere. Today I was seeing and everyone was very friendly, kind, knowledgeable. I didn't feel like I was being rushed. Special thank you to Mariah for helping me feel comfortable and informing me of everything at every step.

Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

When your primary doctor can't see you right away, we rely on the advise of an urgent care…read moredoctor.... so i head to Haven Elite. I had explained to the doctor that my back had been injured for over 2 weeks so he prescribed 5mg of Flexeril for 10 days. After taking this and staying away from the gym for 6 days, there was ZERO improvement. The medicine wasn't doing a thing for me. So i called them to see if they could switch up my muscle relaxant and they said I'd have to come in again. WHAT! I was literally just there for the same exact problem and you want me to return?!? They just want another reason to bill my insurance, as if my first copay wasn't high enough. My advice- if you can wait for your primary doc- WAIT! OR find an urgent care where they really want to help and not just collect on insurance.

they really are great here they really care and your not treated like just a body they are fast tooread more

Staff was very efficient and friendly. I was expecting to wait in a long car line for my Covid…read morevaccination but that did not happen at all! I was greeted and instructed parked in an assigned parking spot, then explained what was going to happen. While I was waiting the 15 minutes after the injection I was checked on twice by an RN. Thank you Upland/Ontario Med & Urgent clinic for making this experience easy!!

Healthpointe Ontario needs and deserves recognition. One individual in particular Feliciano Lemos…read more I'd actually like feed back on how these yelp reviews work. Does the employee get an incentive or am I just wasting my time because this goes no where. I would like to be contacted as I'd like an answer to this. Feel free to leave your contact information with the office and I can contact you myself if you have any questions regarding my inquiries. I understand that you may need to reply to this on the website for the public to see. I however am requesting that you address me personally. As the time I can sit at a computer is limited due to my condition. Again, Healthpointe Ontario has my contact information (Cell, email, address) I don't want to put my personal information here. I've been coming here to treat the same chronic medical condition for years and I will continue to do so until my Dr. retires or I die. That is how much faith I have in the team of professionals that treat and take care of me the way they do. Yes I said until I die, I'm only 42 and I will only continue to get worse. Besides the psychological effects that come along with knowing that this is my lot in life, my condition is that serious - so this matters to me. I need know that this individual is getting the recognition he rightly deserves This is not a workman's comp case not that it should matter but I see the difference in the way people in the waiting room are treated and it's very sad. I bring this up because I wasn't sent there. I have private insurance and can go anywhere I want. I had been to other places in the beginning to try and find a suitable facility. I chose Healthpointe. My team consists of Dr. Allen and Feliciano Lemos in the medication department. The two go hand in hand. As I see it Dr. Allen has kept me going by working with me on various ways I can manage my limitations/disability/pain and although it's his duty, his compassion speaks volumes. He makes sure that I to a degree live a somewhat decent life despite my condition. There is no cure so he works with me to address my current issues, the unforeseeable issues and ultimately helps me to have a better quality of life. He is a very busy Dr. so then I work with Feliciano Lemos. He has time and time again proven to me that I matter and am comfortable and know everything I need to know about any changes made with my meds. He spends time to review my case to put my mind at ease and that my treatment plan under doctor supervision is being given a second set of eyes to bring me the confidence I need to continue my battle. I'm sure working directly with Dr. Allen as well as answering what he can to ensure that I am comfortable with any changes in medication goes a long way that may or may not get noticed. I need to know, because it should get noticed and I need to know how it gets noticed and or recognized. HIs efforts I am sure makes the Drs. job more efficient because Feliciano does the busy work that usually goes unnoticed to make sure the doctor can tend to his patients with out having someone like myself call or come in all the time hence taking more of the doctors time when he can be seeing more patients in need. Feliciano is good at what he does and treats me fair. I don't feel that he does more for me than any other patient. My husband even notices that Feliciano follows through and this is really important to us. If he says he will call back with an answer he does, even if he just calls back to tell me he needs more time to contact Dr. - so his follow through, knowledge and compassion means the world to us because I don't have to spend that extra time with Dr. on things Mr. Lemos goes out of his way to do "the busy work". The time I have with Dr. should not be spent on anything other than my treatments and condition nothing else. My time with Dr. is valuable and I appreciate that Feliciano makes sure my time with the doctor isn't wasted on things that should be delegated to others. Feliciano has made sure that has never happened. A well paired team. That has worked very well for my family and I. Respectfully, NN. Castro & Family.

This office is extremely disappointing. You can expect to wait for hours to be seen, and when you…read morefinally meet with the doctor, there is little to no physical examination. Instead, the doctor simply asks where your pain is and orders testing that you are responsible for scheduling yourself. The staff is also rude and unprofessional. I waited three weeks for a temporary handicap placard form to be completed, and despite the lengthy wait, the paperwork was never finished. If it takes three weeks to complete such a simple form, I can only imagine how long patients must wait for more important disability paperwork. Needless to say, I will not be returning to this office.

Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more

The most excellent health care I have ever received. They listen, care, and leave no stone unturned…read moreto get you well and keep you healthy.

Really bad experience. Long wait times and poor communication from the office. I was given…read moreincorrect information over the phone regarding my appointment and provider availability. Overall, very disappointing and not what I expected from a medical office.

Staff don't do nothing but sit around and watch TikToks wasn't good staff is rude these "women" are…read moredisrespectful and don't help older people it's sick and rude :(

The new patient process is modern and efficient. I was able to get my forms and submissions done…read moreonline ahead of my appointment. They were able to schedule me in quickly, and the staff are all very friendly. My visit with Dr Majithia was excellent. He took the time to listen to everything I had to say, and asked follow up questions often. He adjusted his approach and recommendations based on my responses. I really felt like he was getting to the important details. Thank you Dr! And thank you to your staff as well. See you soon.

Let me tell you about Dr. Rishi Majithia. The kind of doctor you wish you'd found years ago. After…read morea decade-plus slog through the labyrinth of Kaiser, where I was just another chart in a sea of bureaucracy, stumbling into his practice felt like discovering a tiny, unassuming bistro that somehow serves the best damn meal you've ever had. Dr. Majithia is young, sure, but don't let that fool you. The man's got the sharp, methodical mind of a seasoned diagnostician. The kind who actually listens, connects dots, and doesn't just throw pills at the wall to see what sticks. In a handful of visits, he pinpointed what Kaiser's assembly line had missed for years. No fanfare, no ego. Just quiet, relentless competence. His office? Cozy. Not the chrome-and-glass corporate monotony of the big chains, but a place where you're greeted by the two women who run the front desk like a well-oiled, welcoming machine. They remember your name, crack a joke to ease the wait, and actually cares whether you're comfortable. It's the kind of small-team efficiency that makes you realize most medical offices are run like DMVs by comparison. Yeah, the wait's a tad longer these days, but only because they're overhauling the system to actually keep track of you properly. And honestly? With those two handling the front lines, even the downtime feels less like purgatory and more like killing time at a friend's kitchen table. What seals the deal? Dr. Majithia treats you like a person. Not a symptom, not a co-pay, but a human being. Asks about your life, your job, your stress, the stuff that actually matters to your health. And his team? Same vibe. In a world where medicine feels increasingly like a vending machine, this whole crew is a handcrafted, slow-cooked antidote. If you're tired of being a number, walk in. Wait the extra ten minutes. Let them actually do their jobs. You'll leave wondering why in the world you didn't bail on corporate healthcare sooner. Final verdict: Michelin-star care in a fast-food world, with a front-of-house staff that actually puts the Care back in healthcare. (P.S. Verified his creds--board-certified in family med, trained at legit hospitals. No smoke, no mirrors. Just a damn good doctor and a team that backs him up.)

Came in at 3:58 for a 4 pm appointment. Showed "ashley" the text and email confirmation of my…read moreappointment. She was extremely rude and insisted I had no appointment despite being shown. She entered me as a walk in instead of appointment. I had two babies with me. It took 110 minutes before another staff "Mel" logged into a different system and went "oh i see it now" and I was seen within 10 minutes. Why the eff did it take you two hours to log into this system since you clearly saw that I had confirmation texts? Mel wasn't rude but Ashley sure was. She needs to be fired immediately. Sh1tty experience.

I was able to get in here when they opened on a Monday am. I had hurt my shoulder a week before and…read morewas in excruciating pain. The front desk ladies were very nice. I did not see a MD at this location only a FNP and she was young, and nice. I usually am use To X-rays being done at the location but I had to leave and go to my X-ray imaging office. I was given a shot for pain and a muscle relaxer, but no pain meds for when the shot wore off which was 6 hours later. I am pleased with the staff and the FNP thanks for helping me with the pain.