1. Ontario County

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    Canandaigua, NY

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    Ontario County

    3.8 (4 reviews)
    Open 9:00 am - 5:00 pm

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    10 months ago

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    Monroe County Department of Motor Vehicles

    Monroe County Department of Motor Vehicles

    2.5(8 reviews)
    21.1 mi

    I waited over 23 minutes at the front desk just to ask how to get to my appointment. The staff saw…read moreme, but no one came to assist. Eventually, I called window 10, where I unfortunately received very poor customer service. Because of the way the situation was handled, I was guided incorrectly and ended up making a mistake on my title application. Now I'm being told the title is not valid and that I need to file a new one. I purchased the car from a private seller I do not know well, which makes it very difficult to find them again. The title process is also being quoted as 3 to 5 months, which would delay registering my car. Thankfully, I went to a different DMV location, and they were able to help me register my vehicle without any issues.

    Needed to renew my license, ugh I was not looking forward to waiting for hours like I have in the…read morepast. But, to my surprise that was not my experience, First off I was recommended to make an appointment ahead of time, I arrived at my time slot and noticed to signs for lines... scheduled and walk ins. Walking in line was full to the door. Appointments were two of us. I waited about two mins and was called up. Handed in my paperwork and took a new photo , I was handed a new number and walked over to the benches to wait for my number to be called. I sat down and than my number was immediately called. Gave the person my paperwork and paid. My entire time spent here was around 15 minutes... I was shocked. Staff was friendly and organized. Definitely recommend having an appointment!

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    Mobile DMV

    Mobile DMV

    2.7(3 reviews)
    23.6 miHighland Park

    Never in my life did I think I would give any sort of government office a five star rating, but I…read moreguess there's a first for everything. As far as DMV's go, this place is pretty awesome. They don't offer every service that's offered at the regular DMV, but do offer things such as license renewals, registrations, title transfers, and written permit tests. If you don't want to wait hours at the normal DMV, I'd highly recommend trying to make a stop here instead. I've been here twice now and both times I walked in, waited no more than five minutes and was being helped by someone. The first time, I came in to get my license renewed. They had me in and out in about 15 minutes, this includes getting a new photo taken for my license. The woman helping me even let me see the photo and "approve" of it, something I've never been offered before. Extremely nice though, because who wants an ugly picture stuck with them for 10 years. My most recent visit here was to transfer a title and register a new vehicle, and took under 30 minutes (filling out paperwork included). Both visits, everyone was super nice and helpful when it came to answering questions, which was definitely a pleasant change from visiting an overcrowded office where they want you out of their hair as quickly as possible. The only downside is that they do have pretty weird hours and are only open two days a week, but if you can fit it in it's definitely worth it.

    Don't bother making a reservation. They ignore you and you have to wait on line anywayread more

    Ontario County - departmentsofmotorvehicles - Updated September 2026

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