I had to return an order to Amazon, didn't know why to expect... I had my printed label and box all…read moreready to go.. walked into the UPS store and was immediately greeted. I waited maybe a minute and a the nice gentleman scanned my package and explained I would get an email shortly. Super easy. I learned this store offers so many services, Shredding Printing Notary Mailbox delivery They even make lawn signs and big heads.

I use this location often. They are always courteous and pleasant. Yesterday Cliff took care of me…read moreyet again. He is always smiling and eager to assist. The atmosphere of the other employees was friendly too. It is convenient and so is the parking. Easy to get in and out. It's not a huge UPS so if you have to wait...be patient. Great customer service is not always speedy.

I gave this review on Google already but: Awful experience if you're a student. When my mom and I…read morerented the unit, they quoted us $39.99/month. No mention of a price increase. I stored most of my belongings there when I moved out of my dorm. Literally the day I got home, we had a letter from them saying they were increasing the price to $80/month. They seriously doubled the price, and I was too far from Rochester to come back and find a different unit. I suspect they do this because they know students are leaving for the summer and will be stuck paying whatever price the company wants. If you are a student, please find another place to store your stuff. Also, when I came back for the fall, they literally had one big cart and one small cart available. Big cart was being used by someone else, so we asked the office for another one. The lady at the desk tells us they have more on the other end of the building if we want. There wasn't any damage to my belongings or anything, but the price increase and the customer service here is abhorrent.

60% increase in rates with only 30 days notice? Not ok. I've been with them for 3 months and just…read moregot the notice. Do they have me enough time to move my stuff in and get situated then raised it literally 60%.

My recent visit was a waste of time and energy. I wanted to…read moredo a call tag pickup and everyone just wanted me to call customer service, I was at a FedEx shipping store. They couldn't help me. You need to take a look at customer service, it doesn't exist. No FedEx boxes has shipping envelopes for ground service, Really! What a terrible experience. USPS here I come.

When I want something (printing usually) done right, I come here. Smart, cordial people more than…read moreeager to help.

This is my GoTo Dry Cleaners. Dependable, courteous, and professionally done. Conveniently located…read morewithin the Suburban Plaza with ample parking. The clothes are not done on site so it does take a few days to get it back but if you drop off your clothes early in the morning you can usually get them back within 1 to 2 days. I Dry Clean my shirts, pants and coats here and I have always been very pleased. A bit pricey but so are most Dry Cleaners.

I tried this dry cleaning service for the first time. I wanted four winter jackets cleaned. They…read morehad it ready on time and I liked that they text when it's ready. However, I don't believe the jackets were cleaned at all. Basic stains which I actually just used water to wipe it off later was not cleaned. Also, the clothes didn't smell good when I received it.

Fast service and friendly people. It's not far from me but if you've never been you'll pass it…read more It's in the cut of the mini plaza there.

From the owner: Amazing Service for Amazing Customers- Come visit us today to pack & ship your flips, gifts,…read morereturns, and anything you need to ship! We offer FedEx, UPS, and USPS services. We also have in-house mailboxes, customer workspace & seating! Printing services from large bulk prints or flyers, banners, and brochures! Let's get some business done!

Easy in and out on Jefferson. Used the self service kiosks to send a package and order a stamp…read more (Had to buy two as that was the minimum). Line inside looked lengthy, glad they have the option to skip it!

The processing of mail and packages at this facility are delayed! I dropped a package in blue box…read moreon a Sunday night at around 11pm. Box said next pickup was 7:30 am on Monday (the NEXT morning). Which gave it an estimated Priority mail delivery date of Thursday. I just checked tracking and the package wasn't scanned in until Tuesday evening!! Then it's being moved through several other facilities in Rochester!!! I assumed this was the main facility‍ and that it would be picked up and scanned on time. This doesn't give main facility procedures. Now this package will not be delivered until possibly Saturday. I'm so pissed!!!! This was a business delivery and it makes me look bad!! I stars if I could!

What a great day care this is. Love the location, very convenient. Great security system, even can…read morecheck in on the kids via the internet with your access code. Staff is so good with the kids, they always have learning with fun activities on the daily schedule. Very expensive but worth it.

The teachers are really great here and so is the outside play area but I have serious concerns…read moreabout security. I overheard another mom saying that the front desk is often left empty and also that there are some easy to guess door codes allowed on the keypad system. I think there is a lot of potential at this facility if they up their security measures.

Upstate Bottle Return on E Henrietta is open again! There's plenty of parking, more room inside…read morethan most sites of this type, and it's cleaner than most others. Quick in and out!

Very quick and easy. You walk in and when someone's available you dump your bottles it gets counted…read morethey hand you your money. was in and out in less than 3 minutes.

It was my first time making an Amazon return at this location, and unfortunately, it will also be…read moremy last. The return process was confusing from the moment I walked in. There was only a small sign among all the other store signage. I first went to the customer service desk, where I was told to go to the registers. Once I got there, I was looking for a self-service return kiosk and had to ask the cashier where it was. He pointed to a sign at another register, which I had overlooked because I was expecting an actual self-service kiosk. When I found the kiosk area, I realized there wasn't a self-service option after all, so I got in line at the regular register. The associate immediately said, rather rudely, "Go by the register and wait for me." I apologized and explained that I had been looking for a self-service kiosk. He replied, "There is no such thing here." He then came over and logged into the register without saying anything else. I had my QR code ready, and he scanned it. Since I had two separate items to return, I picked up one item to clarify which return matched the QR code he had just scanned. His response was, "Do you want me to do my job or not?" I was completely shocked and embarrassed. I immediately apologized and explained that I was only trying to separate the two returns. He responded, "All returns are separate," and continued processing them. When he finished applying the return labels, he simply stood there. I was expecting a receipt but felt so intimidated by the interaction that I was afraid to ask for one. As I started to walk away, he said, "I'm sorry if I upset you." By that point, my eyes were already filling with tears. I walked out of the store crying. My husband, who had been waiting in the car, couldn't understand how such a simple return had gone so badly in just a few minutes. He wanted to go back inside and speak with the associate, but I asked him not to. The associate was not wearing a name badge, so I cannot identify him by name. I can honestly say this was the poorest customer service I have ever experienced in a retail store. Everyone has difficult days, but there is never a reason to speak to a customer in such a disrespectful and dismissive manner. I left feeling humiliated over what should have been a routine return.

Staples does amazon returns?!?! Wow maybe I'm the last to know this, super convenient and easy to…read moredo. You start the process online take in your item and email return code... they do the rest. You don't even need a envelope or box

Well folks, I guess FedEx is getting back in shape. They delivered my package right to my door…read more There had been some problems with a few of the companies many of us make purchases at. And I may add I started a petition regarding a few of them to get their act together. 5 stars for FedEx this time.

I have signed up for text alerts, included delivery instructions on the website and placed a…read moregigantic note on my door asking FedEx to please bring all packages to my back deck. They are the only delivery service that insists on leaving packages in my front step - barely - two I found on the front sidewalk. I have had 5 packages stolen off my front step since September and every one was a FedEx package. Guess how many packages I've had stolen from my back deck in 27 years of living here? That's right zero. I have filed claims and apparently even though they are a shipping company no package is their responsibility. Their incompetence is infuriating.