I came to this UPS store today to get some printing done as my kids are doing distance learning. We…read moreare from California and are just visiting and we needed to print out some documents for the kids (assignments). The young lady who assisted me was GREAT! I had many attachments in different emails to print (103 pages). She did her absolute best in getting all the printouts correctly, which she did. Rick, I assume the owner was there to assist her when we ran into printing & computer problems. He was quick to respond to the issue, and came up with a few alternative ways to get the job done. Took some trial and error and different computers/printers to get me on my way. 4 out of 5 stars because; 1. Wait time longer than expected 2. Many printing issues (very manual process) 3. Price; copy/printing price was reasonable. 4. $27/hr use fee for computer time to print attachments that you send them via email. Not sure if it's prorated or I was actually there for a full hour. It could be charged by just them utilizing the computer. I didn't see any prices posted about computer usage or I could have missed it...

Think twice before entrusting your items with this office. If the office is busy they don't…read morecomplete any transactions before starting a new one, the package/envelope is set aside without being sealed or addressed while you are in line. Very bad operating procedures. My package was delivered to the wrong address; after reporting this to Prism I was told I have 60 days to file a claim. I have called multiple times & been told it takes time to process a claim, also that I can do it myself. Turns out I could not do it myself but had to have FedEx do it as it was an international shipment. Still, I was only on the phone with FedEx for 3 minutes & they had the claim filed. Prism could have handled this but does not care enough about their clientes to do customer service.

They never answer their phone yet expect us to continue funding their operation SMH I had mail…read morecoming I know because I get pictures from the mail delivery system and my mail isn't being delivered I just received mail three days ago from two weeks ago!

Good handicapped access and parking. Cards and package materials are available. Friendly staff…read more Shops nearby .

My packages leave from there priority mail at 5:30 p.m., and arrive two days later in Phoenix…read more Amazing ! Thank you USPS.

Absolutely terrible, lazy and incompetent…read more If I could give zero stars I would. I am sitting in my home and got a notification from usps (Amazon delivery) that they cannot deliver my package because "I moved". Wrong. I'm sitting here and I heard the mail truck. I have lived here for one year and no one has had an issue before. What the hell?! Is it just that you are lazy or can't be bothered to try?! Terrible.

Obviously the postal service isn't hiring the brightest bulbs on the tree most of them are speds…read moreand have GEDs.. so a package was delivered by their services and it's not in the system and they won't close out the shipping label.

Terrible customer service. Terrible deliverys. No accountability. The guy they send out to hear…read moreissues that need attention is a waste of time and appears to be a trainee. Every employee has that 'I don't give a crap anymore' look and attitude. The place is depressing.

Quick respond and very helpful they answer my call and they gave me the answer for my Mailread more

I had a package sent to my daughter at Oswego college. When I tracked the package, I received a…read moremessage stating that an attempt to deliver the package was unsuccessful. I called the local post office and spoke with a clerk. The clerk was very friendly and explained that packages are not delivered to the college on Saturday. He stated that the package would be delivered on Monday. I explained to the clerk that my daughter needed the package today (Saturday) and asked if it could be picked up. He informed me that he would pull the package and have it ready in 30 minutes. My daughter went to the post office and the clerk had the package sitting at the counter for the her. Thanks for all your help!!!

Friendly helpful and professional. They have always gone way beyond for me. And they sell stamps.read more

For all of my adult life, I've used the Manlius Post Office. The employees are knowledgeable, kind…read moreand patient. My husband and I went in to the PO for passports; they took our photos and walked us through the application process. Like any other PO, it can get crowded, especially around the holidays, but the service is good and worth the wait!