Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

I just took a new job that required me to relocate my family across country. Everything happened so…read morefast. There was so much to do and not enough time to do it. I contacted the folks at Personal Property Managers and they took care of everything for me. They cleanout out all the stuff in our house that we did not want. They sold items that we did not want to ship cross country and they even listed and sold our house for us. I was really impressed with the way they took care of everything for me. They had great communication, updates and great service. I highly recommend them for busy folks or for people that live or work a great distance from their house. Thank You, Michael.

Joe, Nick and the team at Personal Property Managers were lifesavers. When my father passed away…read moreand I needed help in selling his house, they were right there the entire way. From cleaning out the house, dealing with an unexpected incident that occurred right as we were preparing to put the house on the market, and handling the marketing and sale of the property, Joe went above and beyond. I live out of state with a 5+ hour drive each way. Joe was my eyes and ears on the ground and saved me an immeasurable amount of time and effort. He kept me informed regularly and made the entire process go as smoothly as it could have for me and my family. I cannot recommend Joe and Personal Property Managers highly enough.

I'm currently renting from j.g. McSherry they manage fox chase place apartments and it is…read moreabsolutely horrible. You can never get anyone on the phone. Since I moved in it's been maintenance issue after maintenance issue. I didn't have a proper walk thru just handed my keys and was sent on my way. The hallways need to be cleaned now that it's getting warmer it smells like cats. Trash is always everywhere. Complex needs to be updated badly and not worth the rent some pay 825 and some pay 840 for the same crappy apartments. I wish I would have took my time when deciding to live here. I'm hoping I can get out my lease I should be able to just from the amount of noise that goes on here. You can here literally hear the main door opening with a sound bar. Just horrible apartments.

Horrible!!!!! These people denied an application stating I had an eviction which is a lie! Never…read morebeen evicted and not on my credit. They are discriminate and unprofessional. Don't do business with them you'll regret. These 2 good reviews are probably planned from people they know - Don't trust them!!

32 years under Reinhold. Over time I simply cannot not ignore how poorly they manage this…read morebuilding. Too many issues to list. But I stand by my one star review and I hope this building can get organized and get them replaced.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

Jon and his team at Grow Property Management are amazing! Everyone is so knowledgeable, responsive,…read moreand professional. They are extremely professional and very responsive to any questions, issues or emergencies. The team always provide the best solution with any queries. Great knowledge of the Philadelphia market and introduced me to a very good broker too. The team is very stable and approachable. I chose to work with a property management company so I wouldn't need to worry about the day to day direct communications with tenants, especially for time sensitive issues and they have not disappointed. Both my tenant and I were extremely happy with their management techniques and demeanor. I would gladly recommend Grow property to our friends and family.

WARNING: Do NOT waste your time or gas money with this company…read more We drove TWO HOURS to tour a property, only to arrive and find that no one was there. We were not made clearly aware that this was supposed to be a self-guided tour -- and it didn't matter anyway, because the lockbox codes they sent us DID NOT WORK. Every attempt to get help was met with automated responses. When a real person finally stepped in, there was zero urgency. No one offered to come open the door. No one acknowledged that we had traveled hours to be there. We were essentially left on read while standing outside a property we couldn't enter. The response we eventually received amounted to: "Sorry, we're working on it." That's it. Here's what concerns me most: if this is how they handle prospective tenants, imagine how they handle the properties they manage. If I were a homeowner and this company was representing my home, I would consider that a serious breach of fiduciary responsibility. They are not acting in the owner's best interest by making showings inaccessible and unmanageable. This felt like a scam at worst and gross negligence at best. Avoid.

The last part of my lease, Bay Property Management took over my lease. I must say they were 100…read moretimes better than my old management company. Their response time was faster, they were much better at customer service and they were willing to do what was needed by their tenants. Deceane was exceptionally courteous and willing to help. She was understanding and got back to me right away. When I moved out, for reasons not having to do with Bay, she was helpful and responded to all of my questions. She even had a walk through done the day after my lease ended. thanked me for taking such good care of the property and got my security deposit back to me quickly. I would highly recommend dealing with this management company and especially Deceane. Mary Callahan

Another update !…read more Geanie Ramos strikes again. Unfortunately, every interaction I have with her is met with unnecessary hostility and an unprofessional attitude. We recently discovered mouse droppings in our garage and even caught a mouse for the first time in the three years we've lived here. Since the neighboring townhome has been vacant for over a year and shares a garage wall with ours, we reached out to our property management company for the HOA's contact information. As renters, we don't have access to HOA information--that's something the landlord or property management company typically handles. Instead of simply providing the contact information, Geanie chose to respond with another unnecessarily rude email. A simple request was met with attitude instead of professionalism. I work in a corporate healthcare environment, and if I spoke to my clients, colleagues, or patients the way she speaks to tenants, I would expect to be disciplined. Professionalism and basic courtesy shouldn't be too much to ask. Interestingly, she always seems pleasant when communicating with my MALE fiancé, but whenever I reach out, the tone is completely different. I can't explain why, but the difference is noticeable. I've forwarded these interactions to her supervisor multiple times because this has become a consistent pattern. If we ultimately decide to leave this townhome, it won't be because of the property itself--it will be because dealing with Geanie has become so unpleasant. Tenants deserve respectful, professional communication, especially when reporting legitimate maintenance and safety concerns.

Mark was out again today. His excellent service and quality of work goes far and above what we…read moreexpected. Our garage and a few other repairs within the house were completed. My husband and I will definitely contact Mark in the future for additional work. We appreciate someone who takes pride in what they do.

From the owner: Home Improvement Repair Kitchen and Bathroom read more

First time home owner, went to a real estate agent for the first time. He told me my score was…read more630-640 and that I needed my credit score up to buy a house. Told me there were no first time home buyers programs and couldn't help me much about anything until my score went up. Never trust anyone, I did my own research about programs and talked to a very helpful lender that gave me tons of helpful info. I could buy a house with that score and there are plenty of programs. Honesty don't know what was that guys problem with me. Maybe it's because I'm a single mom buying a house on my own he thought I was bs

From the owner: Known For Results!read more