We had a horrible experience with this company. My son received 200 pull-ups and 120 Chux pads…read morefrom previous supplier EdgePark which was paid by Staywell through Medicaid. Staywell no longer had contract with EdgePark and provided this company info. First shipment we received 174 pull-ups that were too small, 120 Chux, and some wipes. All items were drop shipped from Sam's Club. Then I got a call from Sandra that next time we would receive fewer pull-ups because we are only allowed 200 items between pull-ups and Chux pads. I told her that my son needs 200 pull-ups per month, and we would rather use cloth bed pads if we have to, and pull-ups need to be bigger to fit him and she agreed. Well, today we received 174 pull-ups of the same size, and nothing else. When I called to complain, she said that they have to follow the weight on doctor's order, which was outdated. She asked me for my son's weight before the first shipment and ignored it. She ignored my feedback on the the pull-ups being too small, despite reassuring me that the issue will be corrected. And she had the nerve to ask me if we can pay for extra supplies! I contacted Staywell case manager and APD case manager to find us a different supplier because this is Medicaid fraud!

From the owner: SS Medical Supply Inc is a recognized leader on the local market and a growing company from Tampa,…read moreand we're proud of that fact.

"New" CPAP does not have automatic turn off working Billing…read morewas incorrect and didn't match what they said on the phone or the insurance company EOB's. Excuse was the portal needed to be changed.

After weeks of trying to obtain a cpap machine, I am told my order has been sitting as the company…read moredoes not fit masks and relies on software and basically if you need help go online or to the next county. The hassle dealing with this company and being told this is how we do business take it or leave it. I am leaving it!

I had excellent service there today! Penny came out to bring in my walker to have the brakes…read morechecked, as it is a used one. She was able to tighten the screws and return it to me then and there! I never had to get out of the car! I have always had great service from Brandon Brace and watched them greet customers with professionalism and kindness. After this morning's road construction and traffic, nothing beats carside service! Thanks, Penny!

Ohmygosh! I hope you never have serious reasons to stop in here. But if you or a loved needs…read moremedical or post-surgery supplies or equipment, this is the place to come. They have everything, from sporty little rolling walkers (with a seat and a some "luggage" space to stash your stuff), to elevated toilet seats to recliners with seats that raise, to help you get up. When we thought Mom was going to need back surgery, we came here with questions and the staff was so helpful. When she (thankfully) didn't need the operation after all, they were so kind in processing our return. What a painless experience during a stressful time. It's a nice piece of mind to know they're here-right along SR 60 in Brandon. Plus-lots of parking and reasonable prices. Stay healthy-and if you need help, try Brandon Brace.

I have used this pharmacy for approximately 30 years when they were first located on Hwy60. Bharat…read moreand his staff has always been thoughtful, professional and informative. When I was subscribed an expensive medication by my doctor, Bharat assisted me in contacting the, manufacturer and I was able to get the medication for free. I love the fact that we receive birthday as well as Christmas greetings. The calendars he provides every year is greatly appreciated, It's like he is with me every day. His staff/team are fantastic. It's like walking into" Cheers."...Everybody knows your name. I would like to take this opportunity to say thank you for the outstanding service I have received throughout the years.

I have been using this pharmacy for many years. I always had my refills and controlled substances…read moreon time. They always call me to remind me that my meds are ready for pick up. Kirsten always calls my doctors right away when my meds needs another prescription. Barhat has always answered all my questions about any prescribed medications. If you want quality service, I greatly recommend it. The Medicine Shoppe is a great pharmacy. Marcos.

In Florida visiting from Oregon, had some medical issues pop up that I needed my doctor to call in…read morea prescription... This pharmacy was so nice they called and they kept in touch with me to make sure everything was going well... The Best

Terrible experience with this awful business... Can not process orders correctly and then blame the…read morewebsite for the error. English is horrible and the customer service got worse every time I called. I was told at one point to call back during open hours after someone picked up my call and didn't want to deal with the order error...VERY UNPROFESSIONAL. This store should not be in business.... You have been warned....Do not SHOP HERE!!!

It was a nightmare experience to shop at the store in Brandon. I ordered polos 3 months ago and it…read morewas a disaster customer experience for me! I felt been fooled and lied by the employees here and tortured. I went to the store three times and called the number three times every time they were just pushed me around. I asked for refund and got three different answers: only the district manager can approve refund, there's no refund we only do store credit(this answer was provided by the lady in brown skin with short curly hair) and you have to go to the store to get the refund. The manager is always absent. Obviously the district manager didn't do his job in term of managing, training the employees.