Opal was awesome! First I was looking to do new siding, windows, and gutters and soffits. I had 3 companies come in to bid on the project. I had all of them give me a quote for each piece of the project, and one for the whole project. I ended up only doing the siding and the gutters and soffits, windows are on the list for next years house upgrade. There quote was not the lowest, but it was very competitive. The main difference was they were going to use the high end material that I wanted, and Ryan (my "sales" guy) was very knowledgeable and helpful. He came out and took pictures, and did computer models of what the my home would look like with the 2 main options I was looking at. This made a huge difference if making my final choice of what to actually install. When it came to the actual install it was a piece of cake. Right after I had made my choice to go with Opal, they brought in the guy that was to be my project manager, Steve. We did a walk around and he showed me a couple of things that might cause issues, and gave me options on what would be best. Mind you there was no up-selling here, he gave me several options, most of which could be done by either myself(or a friend that is a bit more handy than I), and then he get Opal's option(s) with an upfront price. The couple of weeks before the install, someone from the Opal office would give me a call on friday afternoon to keep me up to date with the project status. I don't know about the rest of you, but I like to be kept informed. Even it it's nothing more than, everything is the same as last week. So, I very much appreciated that. Now the Install: The only problem that I had with any of it is the first day they got there around 8:30 (well within the time frame they said they would), but Steve actually needed to talk to me (and I don't wake up that early). But other than that (despite the fact there were 5 - 9 people all over my house, ripping down then putting up new siding) my family and I barley noticed they were there. They were as quite as they could be, very clean, and when the occasional "nature calls" issue came up, there very very respectful, and even made sure to take there shoes off as to not make a mess. As the work was being done they exposed some very rotted wood under our sliding door in the back of the house. Again, Steve gave me several options of what to do. We decided to buy our own door, and have them install it. The price was less the the install price from the place the door was purchased, and included fixing the rotted wood. They put up all the new outside light fixtures (an idea Steve suggested, so they would better match the new siding). When they were done, Steve & I did a walk around. He pointed out some thing, as did I. He was quick to fix all the things that I pointed out. All in all I couldn't be much happier with Opal and my almost appears to be new house. Cheers, Rico read more

I recently engaged with Opal Enterprises for a window replacement project at my home, and my experience was a testament to the importance of effective communication and exceptional customer service. My journey began with Adam, who conducted a thorough virtual consultation. He patiently explained the various products available and provided valuable insights into the installation process. His expertise and attention to detail laid a solid foundation for my decision to proceed with Opal Enterprises. However, my enthusiasm was dampened when I was assigned a coordinator named Ty. Despite assurances of prompt follow-up and scheduling, communication from Ty abruptly ceased. Multiple attempts to reach out via calls and texts yielded no response, leaving me feeling frustrated and overlooked. It was disheartening to encounter such unprofessionalism, especially after the promising start with Adam. Thankfully, intervention from Adam proved pivotal. Upon expressing my concerns about Ty's lack of responsiveness, Adam swiftly facilitated my reassignment to another coordinator named Katie. From that moment onwards, my experience with Opal Enterprises took a turn for the better. Katie's proactive approach and exceptional communication skills restored my confidence in the company. She seamlessly coordinated the measurement appointment and remained consistently responsive via phone, text, and email. Katie's dedication and reliability were truly commendable, and she played a pivotal role in transforming my experience from frustration to satisfaction. The installation process itself further reinforced my positive impression of Opal Enterprises. The windows arrived ahead of schedule, and the installation team, led by Jack, demonstrated professionalism and expertise throughout. Despite encountering a weather delay, Jack's effective communication ensured that I was informed every step of the way. The crew addressed all my questions and concerns with patience and clarity, leaving the job site immaculate upon completion. In conclusion, while my experience with Opal Enterprises initially encountered a setback due to communication issues, the exemplary efforts of individuals like Adam, Katie, and Jack ultimately ensured a successful outcome. read more

My experience from the initial consultation to the final punch list was everything ( and more) I had expected from Opal Enterprises. Superb communication and follow through during the entire remodel. Job included many hurdles in the process consisting of permits and local committee's that were involved in permitting the job. Opal represented me at every meeting and continued with follow up communication. Working with Opal and having their remodel expertise in my decision making process was extremely helpful. The remodel crew lead and project manager were knowledgeable and their craftsmanship shows exemplary on the home. (remodel job was to convert a 1970's addition on top of a 1920's craftsman's style home to match the craftsman style including James Hardie siding, straight cut shingle siding,Window trim, Gutters, Custom bead board with stain on all soffits and a remodel of the front entry porch with raised gable roof with bead board. Wonderful working relationship knowing that flexibility must be remembered in any remodel job. Opal exceeded in all expectations and pro activeness ability instead of always being reactive as I found with other contracting firms. Very attentive to homeowners needs and concerns. True unparalleled craftsmanship to detail on the job site and at the home office. Highly recommend. read more

Opal Enterprises has been fantastic to work with and have performed excellent work. We recently had Opal perform some gutters, fascia and soffit work along with a door replacement and some other minor items. All of the work was performed expertly and I found their crew very easy to work with. This, however is what I would expect from any good contractor. Where Opal really goes above and beyond is in the customer service and support side of the operation. I worked with Eli on the initial contract, who was very knowledgable and easy to work with even as I kept asking for changes to the quote. I wish all sales folks I had to deal with were as good as Eli. After the contract was signed, I met Stefan, the project manager, who wanted to go over the contract in detail just to make sure everything was clear. After that, I received regular updates every week from the front office staff to keep me informed on progress and answer any questions. Opal really goes out of their way to make sure your project goes well and you are happy with the work and the experience. I have had no issues with my project, but I have no doubt that if I did Opal would work hard to resolve. read more

We recently had ProVia sliding doors installed to replace our Pella French doors, and we couldn't be happier with the entire experience. Quality and installation were our biggest concerns, but OPAL exceeded our expectations from the moment we walked into the showroom. Landon, our sales manager, was outstanding. He took the time to thoroughly explain the entire process without any sales pressure, which we really appreciated. After we signed the contract, the office team kept us informed every step of the way, communicating the installation schedule and clearly outlining anything that was needed from us. The installation team was professional, courteous, and did a fantastic job. They walked us through the process and answered all of our questions. Jose, the project manager, was also excellent. He coordinated the inspections seamlessly and demonstrated impressive knowledge of the product throughout the project. From start to finish, the entire experience was smooth, professional, and exceeded our expectations. We highly recommend OPAL and will definitely be using them again for our next home improvement project. read more

I am new to Yelp, but like to give praise where praise is due. I hired Opal to install sun tunnels in the second floor ceiling of my house and a new window in a first floor wall of my house where a window did not already exist (i.e., a blank wall). They did a fantastic overall job, and we are so grateful for the company's craftsmanship and attention to detail. The new window, sun tunnels and associated sky lights for the sun tunnels look as if they were installed at the same time my home was constructed more than six years ago. Not only did the workers (i.e., Steve, Roman, Adam and others) do an amazing job, but the salesman (Eli) was extremely responsive, flexible and helpful. Additionally, I found Opal's office manager, Corrin, to be a significant asset to the overall quality of my Opal experience. That experience is undoubtedly a top three, or perhaps even a top two, in my most pleasant experiences with contractors--and I have dealt with many. I would highly recommend Opal to anyone, and I look forward to working with Opal in the future in connection with additional window-related projects in my home. read more

From start to finish, our experience with Opal Enterprises was nothing short of perfect! Everyone at Opal treated us as if we were their only project - very personal service from all! Every concern/question was responded to immediately and personally by Tara, Ryan, Steve, Bob, or anyone else that was able to help. The crew was exceptionally polite, respectful and talented - they took extra care of our home and did a beautiful job renovating the exterior. I am a very discerning customer and pay close attention to every detail - Opal did not disappoint. They were meticulous and genuinely concerned about our satisfaction. I would highly recommend (and already have to our neighbors) Opal Enterprises for a "worry free experience". Opal does business the right way! I was beginning to think service-oriented businesses were a thing of the past, but I am happy to say that Opal was an extremely pleasant surprise and they proved me wrong! Extremely high marks to Opal! Thank you Tara and staff - Well done! - From an Extremely Happy and Satisfied Customer! The Sadlers read more

We had a very good experience all around with Opal Enterprises. Our sales rep worked closely with us to get the results we hoped for. He was very quick with his responses to any and all questions and had great knowledge of the products we were looking for. We wanted to maintain a tudor style to our home that would require little maintenance and we are very pleased with the results. Their prices were competitive and the work crew was great. They were all courteous, trustworthy and respectful. They cleaned up the work area each day and were a pleasure to work with. We were ready to hire another contractor when someone suggested Angie's List to us to research the contractors we were considering. It was there that we saw all the tremendous reviews for Opal Enterprises and we decided we should give them a call for an estimate. It was the best decision we could have made. I would recommend them to everyone and anyone! read more

Opal installed new siding, gutters, and window trim on our 2-story house last summer. We met with a handful of contractors and ultimately selected Opal primarily based on customer referrals and being able to see several examples of their work in the area. We spent a lot of time selecting a contractor and then the colors, trims, etc and we never felt rushed by anyone at Opal during that time--and they were most helpful with any questions we had. Tom (Sales) and Jake (Project Mgr) were very hands-on and kept us informed about when our materials would be in, when the project would start, etc. The job was done in just a few days, and their cleanup both at the end of each day and at the end of the project was impeccable. The house looks fabulous and we've received numerous compliments from neighbors, friends, and family. I would not hesitate to use Opal again or to recommend their services to others. read more

I had new James Hardie siding and soffits/fascia installed and could not be happier with it. I love it. The install crew was professional, on time, courteous, and cleaned up thoroughly at the end of every day. The sales person (I initiated the request for a quote) was also very thorough and took the time to go over every detail about how I wanted things done that none of they other people I had received quotes from had bothered to ask me. He came out on his own and took pictures and put together quotes and then I met with him to discuss them and go over the options. It was pretty quick and painless. There was absolutely no pressure to sign the contract. The estimate I received was equal to or better than the 3 others I got. I was kept very informed of the process while waiting for the installation date. The quality of work was excellent. read more

If you are looking for new windows, Opal Enterprise is the place to go to. They carry a several window types, we settled on the Beech worth Fiberglass double hung. Our sale rep, Ryan, helped us work thru the pros and cons of vinyl, fiberglass and wood. The Beechworth fiberglass product has turned out to be an excellent choice. The windows are custom built for your home and the delivery date was actually 2 weeks earlier than estimated. The windows fit perfectly during installation. We have already noticed a difference in the UV heating of our home. Had we not gone to Opal Enterprises for our initial quote, we would not have been able to take advantage of such an excellent product in a price point that seem reasonable. Opal Enterprises is a professional, organization with a great product line. Try them!! read more

We chose Opal to replace all windows, doors, roof, trim work and gutters. After receiving several quotes we knew that Opal was the company we should go with. The other contractors were not as thorough in assessing our needs. Jason did a great job diagnosing some existing issues we had with water runoff and recommended solutions that the other contractors did not provide. Of the 4 proposals we received, Opal's pricing was not the lowest cost but if you want quality and professional work I highly recommend the Opal Team. For the entire project each team did a great job from start to finish. They cleaned the work areas daily and worked with hardly any disruption for the amount of work they were doing. Each team member from crew leaders to the support staff have been great to work with. read more

Opal Enterprises recently replace a roof in my property. The effort the management team puts into guiding the customer through the initial assessment of the project, quotes, scheduling, performing and signing off process is one of the most disciplined I have experienced when contracting work for a project. As the budget was accepted and the work timeline was scheduled, I received all the information I needed to either feel comfortable with the progress of the project or raise concerns that were addressed by the project managers on a timely basis The quality of materials and work performed were aligned with expectations and further follow up visits to the location are expected to assure that any warranty issues are addressed (if they were to surface) within the coverage period. read more

We have used OPAL for work on 2 different homes and had an excellent experience both times. In our first home, they helped us accurately identify the source of a difficult leak and then repair the problem when others had failed to do so. They were extremely responsive and worked with us on a tight timeline as we were trying to complete the sale of our home and needed this work done ASAP. The project they completed for our current home included a total roof replacement. They helped us choose a style we would be happy with and completed the entire project in one day, working efficiently while still maintaining a high quality standard. We have enthusiastically recommended OPAL to others and will continue to do so. Thanks for the great work! read more

I hired Opal Enterprises to replace the dryvit on my entire home and replace with James Hardie Board. Highly recommend Opal due to their professionalism, diligence, follow-up and timely approach to the entire project. Opal was more expensive than other bids I received but selected Opal for their experience for this type of project, warranty in unison with Hardie Board and most importantly, comfort with the sales person, Ryan Anderson. I deeply appreciate Ryan's professionalism and thorough knowledge of the product and process. All of the front office personnel at their Naperville headquarters is courteous and detailed in their follow-up for both pre and post project work. I would certainly hire Opal for other projects. read more

OPAL = AWESOME I have family in Naperville and recommended they contact Tara for some repairs they needed on their roof, siding and a huge picture window. Not only was Tara AMAZING at helping my family with the entire process, my family is thrilled with the workmanship and professionalism of OPAL's entire staff. OPAL delivered everything they promised and my family is grateful for such an HONEST, caring and professional staff. I have read some of the negative posts on YELP concerning OPAL. Don't let some overly demanding, want the best for nothing, and never happy consumers deter you from this excellent FAMILY BUSINESS. If you want it done right- call OPAL. read more

Finding a qualified, "preferred" installer of James Hardie siding was very important to me. From start to finish, I had a great experience with the team at Opal Enterprises. Tom, our sales rep, was very thorough and detailed. With Opal, I was able to secure a custom colored paint option for our James Hardie siding. The installation process went smoothly, the installation team cleaned up every night before they left, and they were very careful with our landscaping. I am very particular and demanding when it comes to work on my house, and the new siding, soffit, fascia, and gutters exceeded my expectations. Thank you Opal! read more

I had 25 Windows installed, a major home improvement. Opal has a large team from sales to installation to make sure the customer is informed along the way. When I felt this line was a little weak, all I had to do was follow up with a phone or email to talk with someone in change. My concerns were heard, and the problem resolved quickly. I fully intend to have future installations estimated by Opal. I am very satisfied with the quality of the product and the work. I would not hear hesitate to recommend Opal as a window contractor. read more

Opal did everything they promised during our extensive home inspection and quote for James Harding cement board siding. They tore off the old roof and installed new roof replacing old underlament as needed. We topped this off with oversize down spouts and gutters. The workers were very professional commucatting with us every step of the way. They conpletly cleaned the area every day. We have a 50 year old house that looks brand new!!! I have recomend Opal to friends and we have had some people stop ,by to see the work done. read more