Pros: Great view, hot tub, pool…read more Cons: Not what it used to be. I've stayed here at least three times since the early 2000s. Gone are the days of live-in hosts who greet you, prepare great breakfasts on the communal deck where you mingle with the other guests, and provide a sense of welcome. I get that all that can change with new ownership and especially in the wake of Covid, but the place is in need of maintenance. The huge view window in the Bamboo room we rented was filthy. Breakfast was marginal. Very sterile rent/check-in process. We are not picky travelers and prefer to be self-sufficient with meals so we brought a lovely fresh fish to grill and they no longer provide an outdoor BBQ! A disappointing stay in comparison to our past experience here.

Pros: Nice View Cons: Everything else. Terrible breakfast,…read moredirty room, missing smoke detector, no staff on hand. Ignore the old reviews and pictures. They describe a very different place and experience. We were bitterly disappointed. It's called a bed and breakfast. This is technically true. There is a bed, and you get breakfast. If you want to be welcomed by a smiling inn keeper and served a piping hot, freshly cooked breakfast, stay somewhere else. First, there is no welcoming staff (or staff at all other than housekeeping). The property is currently managed by a company that runs multiple places on Big Island. We arrived at noon and got a message to just go to the room (it was unlocked) and grab the key. On the plus side, we did ask to check-in early at noon, and that was accommodated. We had the Bamboo room which is more private than the others. Second, the room was dirty. The coffee maker had not been cleaned. There was a bunch of coffee in the paper filter, with several dime-sized blobs of mold. The pot still had some liquid coffee in it (see picture). There was some green something or other on the nightstand. After a few hours, my wife noticed that her socks had turned black, so we walked around in sandals the rest of the time. The shower is moldy (see picture). Third, calling the breakfast uninspired is high praise. When we arrived, inside the small refrigerator in the room we found a plate of cut fruit, two muffins, some milk, two Yoplait yogurts, and a bowl with two hard boiled eggs. That was to be our breakfast for the next day. We ate the fruit, one muffin and the yogurt. The next day, the pattern repeated: a new plate of fruit appeared in the fridge, but no extra muffins (gotta finish them if you want more!), and the yogurt was replenished. That pattern repeated the third day, so that's the extent of the breakfast. (They also have some standard oatmeal packets and granola bars on the desk that looked picked over). Is the fruit plate a collection of local Hawaiian fruits like papaya or pineapple? Nope - bog-standard bananas, apples, cantaloupe, and strawberries. And since it's cut the previous day, the banana and apple start to turn brown by the morning, even though it's in the fridge with plastic wrap on it (see pictures). Oh, did I mention that our room was missing the smoke detector? It had been pulled out, so there is just a hole in the ceiling with wires hanging out (see pictures). The view is great, I will say that. Bottom line, look elsewhere. You've been warned...

From the moment we ran into a few unexpected hiccups with our reservation, Carlos and John went…read moreabove and beyond to make things right. They treated us with such kindness, patience, and genuine care, never making us feel like we were an inconvenience. It was obvious they worked as a team, communicated well, and were committed to making sure we had a wonderful experience. What could have been a frustrating start to our stay quickly became a reminder of how much exceptional hospitality matters. Their professionalism, empathy, and positive attitudes turned the situation around completely. They made us feel welcomed, valued, and truly cared for, and because of them, we'll remember this stay for all the right reasons. Thank you again Carlos and John for the outstanding service you provided and making such a meaningful difference in our trip!

I really wanted to like this place as much as the other reviewers, but call it dumb luck that we…read morehad a few not-so-good discoveries during our stay. PROS *Modern bathrooms with heated floors and a heated towel rack. *Clean sheets and a comfortable mattress. *Dehumidifier. *In-room breakfast and coffee. CONS *Found a used pair of men's underwear under the bed. *Two of the six legs of the bed were broken. *Low-drain toilet that is easy to clog, also evidenced by the next point. *Broken plunger, which made unclogging the toilet take longer than it should. Then, it wasn't replaced after our reporting it, so we had no choice but to use the broken plunger the second night as well. Protip: flush multiple times while you're using the toilet instead of once after you're finished like you would normally do. *The bathroom window is large and faces the front walkway, and although there is a blur effect on it, people can still easily make out your naked body if they decided to look in. *Saw at least three bugs (including one in the electrical outlet that we couldn't do anything about). The bungalow is charming and as modern as it can be, but you are essentially staying in a rural area with lots of nature. While the staff were friendly and apologetic about the underwear and plunger, I feel like they could have temporarily replaced the plunger with one from another room that wasn't being used, especially if clogged toilets are a known issue. The Volcano Village Estates is not a bad place to stay, is close to Volcano National Park, is better priced than other accommodations in the area, and I can easily see how one could have a better experience then we did.

First time trying Aloha Mondays. It was close to my workplace for the day and highly recommended. I…read moreopted for the Caprese Beet Salad and it was delicious! Loved the mozzarella, tomatoes and pesto toppings. They set a new menu every Monday and have at least one vegetarian option. I want to go back the next time I'm in Hilo.

One of my favorite specialty take out places that boasts a weekly changing menu. Lunch and dinner…read moreonly, pay attention to their ordering times. Order online with options to pay online and in person, in addition to ordering in person. I can't attest to the in person ordering wait time since the online ordering is super convenient for me. Pro tip: follow their instagram, they will normally post their weekly menu via insta story on Mondays, then they post photos of that weeks menu items usually on Tuesday when they open for business; it helps me decide if I'll be paying a visit that week lol. I also like that they always have at least one full vegetarian option and a dessert option. They might seem slightly pricey for take out but I do believe they offer restaurant quality food which makes it reasonably priced in my book.

About the only positive thing I can say is that it's close to Hawaiʻi Volcanoes National Park…read more The issues: - Upon arrival around 5ish PM, there was no one around to greet us. Finally someone was running around and told my travel buddy to look for an envelope in the basket. - The room: Small, kind of musty/moldy kind of vibe. The bed was small and squeaky. You need a key to turn on the electricity. Also, there is no TV! - No potable water in the room. The provided water in the carafe had mold on the lid. - Bathroom: The shampoo, conditioner, and shower gel were all filled about 1/4th of the way. The shower gel wasn't even labeled. Very little counter space for toiletries. - Breakfast: I was expecting something a little more substantial. There were papaya boats and banana bread. - No shoes inside policy. Sorry, I wasn't leaving my shoes outside the room. Rain? Bugs? Heck no! All in all, I didn't see the value for $285 for a single night. This was my first time ever staying at a BnB and I didn't feel like it was very hospitable.

Fell in love with this place. You should stay here to visit the volcanoes. Plenty of space,…read morepeople were very nice.

The food was delicious, the coffee divine! Our waitress…read moremade great recommendations and they did not disappoint!! My husband had the Benedict and I enjoyed the scramble of the day! Everything was fresh and fast! The view was stunning!! We will be returning!!

Service by server Abcde F. was efficient, kind and courteous…read more I loved the vegetable omelette and my nephew said the hamburger steak was excellent too. Bathroom needs cleaning but ambiance was great otherwise! I highly recommend this place

HAD the party bumpin, played bangers only, excellent services, handled the whole wedding, cermony…read moreand reception. overall great person to work with, Would recommened to anyone looking to throw the best wedding or party.

Ummmmmm, WOW! This is going to be a strange review for me as I'm usually talking about food…read more Decided last minute to get a hotel room instead of sleeping (or not) on my mother's couch. Wasn't much left for a reasonable price except for this hotel. Inexpensive but with a ridiculous rating on Expedia (only 10 reviews). Booked it, got in my rental car, and drove from Kona to Hilo. When I got to the address I thought I had made a mistake or been scammed. It was so non hotelish that I drove around the block thinking I'd missed it! Nope, it was the very nondescript, green, low rent apartment-looking building I'd ever seen. No office, just a row of downstairs and upstairs rooms with metal security doors. Called the number on the Expedia site and a lovely, super friendly, helpful man answered and explained how to get my key to the manta ray room. At this point I'm thinking my mom's couch is looking very attractive! Ok, now the "enlightenment" Unlocked the door and walked into a cute, well appointed, super clean hotel suite with a mini kitchen, granite countertops, incredibly comfortable memory foam bed, cold AC, super shower, large tv with a million channels, etc. 5 star room with a 2 1/2 star outside appearance. More good, you ask?? Just a couple of minutes and you are at a beautiful place to swim/snorkel/sun/picnic... If you fly in to Hilo, it's a 5-10 minute drive. Just a cool and bizarre experience and a high recommendation on my part. This place might not be for everyone, but there is no doubt I will be making a return trip! Cheers

Beautiful place to stay it was well equipped with essential for the kitchen and bathroom…read moreaccessories extra towels. Well maintained and close to many beautiful beaches.

We took a trip to Kona and unfortunately no places were doing henna at the moment due to Covid but…read morewe found this amazing person that was fast to respond to my inquiry and even traveled 2 hours to do my whole families henna tattoos:) She is very professional and sweet and amazing art. Mahalo

Traveled for us and was a happy person. She's an expert at doing turtles and fast at doing them…read more She showed that she loved doing hennas and being around new people.