Looks great, people were nice..... but!.... MY GRANNY fell down the stairs because they were to…read moreslippery. Did NOT like that and neither did she. Please get better janitors to dry the stairs. Extra: granny's wheelchair broke while she was in it.

Canterbury Woods in Williamsville is a CCRC and serves residents who are totally independent to…read morethose who need Assisted Living, Skilled Nursing or Memory Care. A person must be at least 62 to be accepted and must come in at the Independent level. There are several financial packages available. Whatever the rental cost of their apartment in Independent will be the same cost if the resident requires any of the other services as time goes on. In Independent Living, where I am most familiar, meals are provided in two fine restaurants and a cafe, and weekly cleaning is provided if you want it. Many people compare the living culture here with that of a cruise ship - there is access to a pool with a daily aqua aerobic class; yoga classes, balance and other exercise classes are available as well. There are also art classes; assorted classes in various topics by resident college professors; and to top is off there is a theater where professional and amateur performances are readily presented to the community and residents needn't even going outside. There is also a convenience store manned by volunteers and a Weekly Happy hour with music, wine and snacks. There is so much more! In my opinion after living here for eight years, I think it's a fine place to retire!

Its been a number if years but i have to say the aids and everyone did great with my mom. Dr Love…read more...great...Alonzo an aid incredible. PTs kind ...animals running around like home...a nice touch.

We had to place our mother at Beechwood Continuing Care 12/2019 and 3 months later the nation faced…read morethe unthinkable... The Covid-19 Pandemic. I will never forget the night on March 19, 2020. I had to say goodbye to my mother, who we saw & cared for Everyday. This was the Beginning of the End. Throughout the pandemic we FaceTimed. Then there were scheduled 1/2hr door visits. I wondered why the staff was bringing my mother to the door visit by wheelchair. My mother walked with her walker, she even got into my 3 row SUV. I insisted on seeing if my mother could walk, sadly she could not. Door visits and FaceTime calls were getting more difficult. I began to see the fast decline. My mother was constantly confined & isolated in her room (bc of positive Covid cases) with no stimulation or socialization. She never got Covid. By the time I finally got inside for an indoor visit she didn't know me. She knew we were her daughters because we had to tell her, but she didn't know our names. Then we were allowed 2 designated caregivers. By then, my mother barley opened her eyes. We took her on an out pass (which was difficult because she's now confined to a wheelchair) for a makeover. I took over doing all of her laundry again. Cleaned her room (it was awful), bought new bedding and tried to get things back to "our way". Eventually we had to start feeding her homemade meals that we brought each day. Then we began to purée her food because I noticed she was pocketing her food and struggled to swallow. Then I began to notice she couldn't drink out of a cup or through a straw. Beside myself, after a long weekend at Beechwood I made a call Monday morning reaching out for help to teach me ways to get my mother to drink. DID I MENTION THAT EVERY-TIME THERE WAS AN ISSUE IT TOOK US DAUGHTERS TO NOTICE, TO REPORT IT TO THE SOCIAL WORKER OR VISITING NURSE. So now I finally get a call after reaching out for help that my mother has aspirating pneumonia and a nodule on her lung (they scrambled and ran tests the day after I made the call). So now they finally tell me about "thickened liquids" which I never knew of. My mother should've been on the thickened liquids the day she went on puréed food. BEECHWOOD HAD DROPPED THE BALL SO MANY TIMES, ITS DISGUSTING! Now at least 31/2weeks go by and I hear from No One. I wanted to have my mother evaluated by hospice but was convinced by Rose the social worker that if I did that I would lose the visiting nurse from IH and that keeping her would be better at this point. So I listened. I filled in for my sister on Friday 4/30 (we went every night) because they have a "fill in" LPN from different floors because the full time day LPN and night LPN need time off so it was important to be at Beechwood especially those nights. My mother ate the puréed meal I prepared but I couldn't get her to drink my thickened liquids. I got her washed up and settled in. I expressed my concerns to the LPN on duty, my mothers breathing was like a loud rattle (I took a video and showed the LPN). I even asked to stay. She said "I got you, I'll look in on her" and then told me she got her to drink a bottle of water and glass of milk that day. I said no, no.... Thickened Liquids Only. The LPN indicated that it didn't say that on her care sheet, she even showed me, then she made notes. I left feeling uneasy. I called around 10:15 to check on my mother which I never had to do. The LPN said there are NO CONCERNS FOR BETTY, I gave her a glass of puréed OJ and put her to bed at 9:30 so there are NO CONCERNS. I received a phone call at 7:15AM telling me my mother passed away. The phone call that I made Friday night could've been handled so differently. All the LPN had to do was put me on hold to check in on my mom. They claim she died peacefully in her sleep. My struggled with her breathing, she was filled with fluid and she was all alone. I'm heartbroken DO NOT PUT YOUR LOVED ONE IN THIS FACILITY. All you get is lip service from everyone. The staff are lazy & incompetent. Okay

I was in a bad place today after a long medical appointment. My neck and shoulders were screaming…read moreat me. I have passed this location almost daily and with the positive yelp reviews, decided to give them a call to see if they could help. I was able to secure an appointment later in the day with Laura Jean. She was able to go deep into my problem area with a great degree of professionalism. I am looking forward to trying acupuncture with her sometime in the near future. Thank you

Robyn is a wonderful massage therapist. She has a way of relaxing your mind and body so the…read moretherapy really works and the healing begins. Each session more work is done and I feel that my aching muscles are getting stronger. I have recommended her to my friends and family!

My mother passed away recently after staying at the nursing home for eight months. The level of…read morecomfort and aid my mother received was very good. Whatever request we may have had was typically handling quickly and completely. The compassion everyone showed her was very comforting. Everyone seemed to work as a team to care for the residents, We commend the staff and management for their efforts. Thank you for taking care of our mother. The Brunner Family

Extremely poor quality of patient care to say the least.Nurses aides can be very nasty and…read moreneglectful.Please do not consider this place for a loved one at all costs.Supervision here also is next to none.Horrific.

I have just come home from a week stay at Wesley rehab. I…read morehad excellent care. The food was unbelievably good..home made soups! Staff were kind and helpful. PT Ot So nice!!! I am not easy to please and I was pleased. Highly reccommend Wesley rehab. All private rooms..5 stars

Food is dismal at best.They tried to tell me I could not leave.They have no right to do that but…read moremany elderly people are easily bullied.My spouse was in the building but they carefully avoided trying this non sense on him.They do not clean pt equipment between patients and discourage patients from walking in the halle.

Pain meds were not given on time! Call light was never answered. If a patient needed to be assisted…read moreby wheelchair for Bathroom they were out of luck. Needed to wear a depends. Aids were beligerent if asked for anything. Nurses were understaffed.

I thought Greenfield physical therapy staff was outstanding.really top care. on one Sunday I had a…read morenurse for my husband with nails so long they curled. I went out to nurses station she was spitting sunflower seeds into a cup playing video games. she would not look up at me and when she finally did she talked to me constantly playing her game. I worked in the medical field for 35 years and never in my life have I witnessed anything like this. absolutely no place for this. she came in the room and had some jibber that made no sense. This is my old complaint but very frightening.

The surrounding area around the Buffalo VA is dirty and dilapidated. The only street that is clean…read moreis Lebrun and that runs along the east side of the VA. I had my knee drained and the care was excellent. The nurse, radiologist tech, and doctor took great care to drain my knee. Very pleased. The office was nice but again looks dilapidated. Parking at this VA is minimal when it's busy. The parking spots are narrow so plan accordingly and get there a bit early to park and then walk into the VA.

Just had another yet another appt here. Found open parking right off. It was raining but don't mind…read morethe rain ever. Cheery faces always walking in. My appointment went fast, well and informative. Before i walk away from the clinic/doctor, I'll always ask for a printout of my future appts, of which they always oblige with a smile. The service I receive here is absolutely top-notch and excellent! Sure there are issues sometimes and nothing can be pure perfection ever, but as often many who work here are NOT veterans or in the worst case scenario, not even related to the military as I have seen some very bad concern and seen some absolutely stupid actions and "care" at some clinics, which I have reported. Unfortunately the hospital decided to keep the stupid clinic worker who insulted, then laughed at a very old veteran and his wife, IN a crowded clinic.If I were the director of the hospital, that jackass would have been fired on the spot, but that was not done, so it could well happen again. I am very appreciative for my care as I'm rated at 80%. I just hate dealing with young stupid idiots who insult and laugh at veterans.

Attended speech therapy at Greenfield outpatient center. The facility was clean and the staff was…read morevery friendly. I had the pleasure of working with Melody who was a constant sunshine every morning I attended. Her professional expertise was able to accurately diagnose that my problem was not my speech ,but my vocal cords . She reviewed a video with me of what my condition entailed. She assisted with my selection of an ENT physician and helped set up the appointment. After my consultation I was scheduled for a Botox injection into my vocal cords . Within a few weeks my stuttering, shortness of breath and hesitant speech was gone . It was not caused by aging. Thank you Melody , and Greenfield for hiring a top professional in her field. I will be forever grateful . sincerely Mary Ann R.N.

From the owner: GreenField Health & Rehabilitation Center is Western New York's premier rehabilitation center…read more Treatment programs are designed specifically to the individual using the latest evidence-based research, and we ensure excellent communication with each patient's physician(s). Our highly trained expert staff and state-of-the-art facilities provide the best care possible to get you back in action and feeling good again.

The care is hit or miss. Some aids are good and some I would't hire to care for my parents. The…read morefood was mostly cold. Wasnt given a diabetic diet as i am diabetic. The social worker was just a paper pusher and didnt do a thing to assist me in my 6 wk stay. The only saving grace was thier Therapy Dpt. which is top teir.

AS a nursing home & rehab center - things could always be better, but this place isn't that bad!…read more The grounds are quite nice, plenty of parking and most of the staff seem amazing and like they really care. Of course there will always be some that should find a different job! I believe the staff were happier when it was the County Home, but changes are sometimes good!

I was having horrible upper back/ shoulder pain for a few days after a heavy lifting day at the gym…read moreand decided last minute I'd better schedule a massage. I chose to book an appointment at Infinity seeing as they are open until 7:00 and I had to work until 5:00. Luckily when I called to schedule, they had a 6:30 appointment available for that day! Upon arrival, the receptionist was very pleasant and informative. Dustin was my massage therapist and concentrated on my problem areas as well as made me feel comfortable. After our session he gave me a tour and explained the other therapy options they offered. Before I left he recommended a future appointment without making me feel pressured to return. I will definitely be back!

Can't say enough about this place. Family owned and operated business with the friendliest staff…read moreyou could ever expect. I occasionally book with Lauren for message therapy. She is beyond excellent, very thorough, and will tailor your session to your needs. Also they offer cryotherapy, which not many places do around here yet. Unbelievable benefits from that, muscle recovery, anti-inflammation, helps weight loss ..etc. Infinity Wellness is wonderful!