They have been amazing taking care of me and getting me back to being able to take care of myself…read more The therapists are amazing here 2nd to none very caring and understanding and then get you to work Your potential

I have had to go to Shands Rehab Facility several times recently because of a broken wrist. I…read morethink they did a great job. The facility is super nice and the people who work their treat you really really well. They validate your parking which is nice and its also helpful to know they have someone looking over your car. The rooms are really nice, the staff is really friendly and the place is great. I would for sure recommend this to all.

My experience with everyone at the clinic has been exceptional. The staff has all been pleasant and…read morethe office is clean. I appreciate it being a small clinic where you're treated respectfully. Each time I've called and asked for an appointment, I've been able to get in to see someone in just a few days. Plus they have an in-house lab which makes it more convenient.

Every time I've been here the doctors have been extremely offensive. Their way of communicating is…read moreactually insulting. I saw one doctor for more than a year who never listened to any of my concerns and only focused on my weight as someone who has always been slender my entire life. She would literally focus on me being TWO pounds weight difference in a one month span instead of listening to my concerns. Today I told another doctor in the same office that one of the referrals they had given me was a really bad fit for me and I didn't wish to continue with said referral. The doctor immediately jumped to insisting I was the problem instead of the referral who made it very clear she had no clue what she was doing (she told me she never handled clients for my reason of referral and kept leaving to consult another doctor)... It's been my experience that the doctors of this office are assumptive, judgmental, and aren't fully concerned with the wellbeing of their patients...

After three phone calls and an in-person visit to the office with a Power of Attorney (POA), the…read moreprovider and office staff still refused to communicate with me, even though I am actively caregiving for both of my parents--one of whom is their patient. I've requested support multiple times, including a case worker, social worker, and a referral to UF SmartDriver, as my father has been becoming angrier and more aggressive. His behavior has directly impacted my mother's care, as he prematurely signed her out of urgent care against medical advice, which nearly cost her life due to his cognitive decline. This lack of support and communication is unacceptable, especially given the gravity of the situation.

Wonderful, clean, efficient office. Dr. Alexander is extremely helpful and willing to investigate…read moreproblems you are experiencing. I have heard many stories of poor experiences from other physicians in the area from friends of mine, so I recommend Dr. Kaye to all of them, and I always hear positive things back!!

When I needed an infusion pharmacy in Gainesville, I contacted the only two I could find (with…read moreextensive searches online): Barnes & Vital Care. They both informed me they were unable to fill the prescription my physician had ordered. Feeling stuck, I shared my situation with a colleague who works for the VA, and she immediately recommended JRA Health, telling me they provide outstanding service for complex infusion cases (and they may not have come up in my searches because they have two offices, one in Jacksonville and one located just east of UF Health on East University Ave-- in Hawthorne-- focused on serving greater-Gainesville). From my very first interaction with the team at JRA Health it was clear that my colleague was correct -- I called and spoke with Jonathan in their intake department, and he could not have been more kind, prompt, and helpful. The following week, I spoke directly with the owner and CEO John Awad, PharmD, and experienced firsthand what sets JRA Health apart. When he discovered my needed medication was backordered at the wholesaler, John immediately contacted the manufacturer directly to expedite the order. He worked late nights and over the weekend to track the shipment's arrival, showing the kind of personal attention that's vanished from most healthcare settings. Carla, their Clinical Service Liaison, was phenomenal during the onboarding process, ensuring every detail was handled with care while maintaining clear communication throughout. The entire team went above and beyond to deliver the prescription promptly as soon as the shipment from FedEx landed. What truly impressed me most was John's genuine commitment to going above & beyond, meticulous attention to detail, and outstanding communication skills. Countless times he called and messaged with me late in the evening (after hours) and over the weekend. As their website states, "JRA Health excels in managing high-risk, complex therapies that require careful oversight and meticulous planning," and this very much rang true in practice. For physicians and clinics seeking a reliable partner for patients requiring specialized infusion therapies, JRA Health delivers on their promise of "precision and compassion in infusion care." Their expertise in handling complex cases, combined with their commitment to timely delivery and personalized service, makes them truly invaluable for both prescribers and patients. If you're looking for an infusion pharmacy that truly understands complex care coordination, is super detail oriented, conscientious, kind, and compassionate, I cannot recommend the team at JRA Health highly enough. I'm beyond grateful my colleague recommended them, my experience as a patient has been incredible; and I'm thankful their amazing team will be filling my standing order moving forward.

20 years zero medical care... all they do is lie. Im a disabled veteran and I get nothing after an…read morehonorable discharge and being struck by a mortar 18 months in Iraq I get zero help nothing.

We have had so many cancelled appointments because the provider is out of the office after the…read moreappointment has been made 3 months out or more. (i.e. audiology hearing test but the appointment for the hearing aids is three months out to only have to be rescheduled) Then to reschedule with another provider it is past the previous appointment. Seems like either you are short Doctors or you have a very poor process of scheduling. This has happened with Audiology and with Primary Care in the past 2 weeks.

This is the the **WORST** most godawful, dispicable practice on the FACE OF THE EARTH!!…read more (1) You get sick and need to be seen - they tell you "Our schedule is full, go to an emergency room or urgent care center" (2) Appointment are always 3-4 weeks out (3) Messages to your doctor takes days to get a call returned (that's when they don't loose the message or ignore it completely), then the doctor will never speak to you on the phone. You have to communicate through staff members, sending messages back and forth. What you end up with is a what should be a 2 minute conversation dragging out for 5 days! (4) If you need pre-authorization for an Rx: They expect the patient to contact the insurance company, get all the forms and information for them, then wait 3-4 weeks for an appointment to get it filled out! I am so outta here -- These people are lazy and do everything they can to avoid working or helping you. Do yourself a favor and avoid this place!

After relocating to Gainesville a few years ago I decided it was time to establish care with a…read morefamily physician. I scheduled an appointment with this practice because it was close to my home and I figured since they were affiliated with UF it would be good. To start off, it took about three weeks for an open appointment. They told me to arrive about 15 minutes early to fill out paperwork on the day of my appointment. My appointment time was the first one of the morning, but following instructions, I arrived early. I went to open the door and it was locked. No one was there. I waited for 15 minutes and someone finally came to open the door. What was the point of telling me to come early if they keep the door locked until the minute they officially open?! So I fill out my paperwork and wait and wait..and wait a little more. Shocking since I was the first appointment of the day. I'm finally in an exam room, the nurse takes my vitals and then I wait for the doctor. I had a couple things I wanted to discuss since I had not visited a family physician for a while. The doctor comes in and we start talking about my questions/concerns. She stops me and says "One thing at a time, we can't cover everything today". I absolutely did NOT have a lengthy list or anything major to discuss! Talking a few minutes longer she is almost positive that I'm pregnant and wants me to do a urine test. I knew there was absolutely no way I was pregnant, but I said whatever and peed in a cup. Guess what, I wasn't pregnant. After 15 minutes of accomplishing nothing, she orders a bunch of labs, which I was sent to Quest to have done a few days later. Here is where things get crazy. I received a voicemail from the nurse rattling off the results of my labs in technical terms. At the end of the voicemail she says I am being referred to UF Hematology/Oncology and they will be calling me to schedule an appointment! I am not a medical professional, so I had no idea what the results she rattled off meant and I was terrified to hear that I was being referred to an oncologist (doctor specializing in cancer). That is not something you leave on a voicemail message. I quickly call the office and ask to speak to the doctor. They would not let me speak to the doctor, but had the nurse call me back. She went a little more in depth about the results, but I still didn't really understand what the heck was going on. Hematology/Oncology called and the first appointment was a month out, which I was freaking out about. I needed answers. I called UF physicians to schedule a follow up visit so I could ask her to re test everything in the meantime just to make sure there wasn't a mistake. Her response was no and that hematology would run their own tests at my upcoming visit. I thought this was absurd, just order another round of labs to confirm the results. For one month I was extremely stressed out and terrified that I had something seriously wrong. When I finally went to my appointment with the specialist, it turned out to be a lab error. All of my stress and anxiety could have been prevented if the doctor would have re tested like I had requested. Avoid this practice like the plague.

Dr. Cabrera did the procedure and Dr. Wells was the anesthesiologist. Both of them and the team of…read morenurses and techs were outstanding. Dr. Wells listened to me and assisted with medications that would enable the procedure to move forward. Dr. Cabrera was very thorough and did an excellent job! The nurse that assisted me during recovery was outstanding! I was given a folder of information for reference in addition to them talking and explaining things to me. It was such a wonderful experience and I recommend that anyone needing a colonoscopy should consult with Dr. Cabrera. He and his team are fantastic!

Everyone was very nice and professional. I was nervous, as it was my first time, but they made me…read morecomfortable and eased my concerns. The whole process was a breeze. The prep was easy and the procedure itself was even easier. The build-up seems like a big deal but really it's easy as pie. I cant thank this staff enough for turning this into just a routine procedure.

dr. Yuck was fantastic. he is an experienced very…read moreexperienced Doctor Who has all the tools, including laboratory and skilled nurses and a scanner to diagnose problems. I was there someone who we thought might be suffering from appendicitis. He kept us in the room for two or three hours while he verified all the test that indeed it was that rather than some of the other problems that can manifest with the same symptoms he prescribed treatment with antibiotics and she is doing very well. I don't just recommend the facility. I recommend this as a very unusual old-school. Very careful very up-to-date on the literature healer that can be a person for anyone in need.

Biggest waste of time ever. Street parking/parallel parking is the only parking available at the…read moremain entrance -with the sign. ADA parking in back of building. Ramp to the sidewalk leads to steps in both directions. I'm in a wheelchair . Office Staff said yea, no one ever knows how to get in and they don't know why they don't have signs. My daughter used the stairs and found out I needed to go in the street and enter through a side entrance where they have a single wheelchair lift inside. Then we find out although their Website says they accept my insurance, they don't. The receptionist says everyone tells them that they accept this insurance but they do not. Said no one can ever show her where it says that they do, like somehow we all imagine it. Within 30 seconds showed her and yes, says it right there. Not like it would change anything but now maybe they can change it. Still, my insurance no longer accepts my previous doctor and my new doctor can't see me for 3 months. I have multiple sclerosis and need medication and new handicap placard. $220 for a visit plus any tests they need, but I have no choice, I have to see someone. I paid the fee. While waiting to be called back, they let me know they can't fill out a form for placard. Initially it was because they didn't have a form. Then it was because although they have the placard required MD ( as opposed to DO, NP, etc) they are not authorized to fill out the form. By then I gave up. It shouldn't be this hard. When we were leaving, the receptionist pointed at the lift I should use so I didn't have to go in the street around the bank to use the outdoor ramp. Never used one like this before . The ramp was steep and I was nervous about tipping back but my daughter helped me use it. Not any offer of any assistance. This place was empty. A walk in clinic with no one in or out the 30 minutes we were there. I think I know why lol. The receptionist was polite. Just unhelpful. As she was aware of all of these issues, one would think someone would do something to resolve them.