Dr Ehrhardt is so caring. She never rushes through an exam. She took her time and explained how to…read moreuse my new contacts. She was very thorough. The office staff at the new Richardson office were very kind. My tech Robert made me feel at ease. The office is beautiful and appears to have all the latest equipment. I received detailed photos of my Retina without being dilated. It was so easy to be seen for a thorough comprehensive eye exam. Thank you so much!

I love this gal! She is is so sweet and caring. I was a former patient @ another location, and…read morewhen I found Dr.Lynn Ehrhardt @ this Richardson, TX location, I was thrilled. I've already seen her, recently, and have forwarded her name to 4 other family members, who, were also thrilled to see Dr. Ehrhardt was practicing in Richardson, TX. She loved my in-laws and was so sad to see my mother-in-law, recently, and hear of my father-in-law's passing this year. She is thorough and actually corrected a misconception that my husband was borderline glaucomic, when, in fact, it was called physiological cupping. Very professional, kind, and takes the time to sit down to ask, if you, the patient, have any questions. Dr. Ehrhardt truly has a wonderful "bedside manner"!!!! I highly recommend!!!!

Dr. Harry Pham is a very skilled and professional optometrist. He performs thorough eye exams and…read moretakes the time to explain my results clearly. I feel confident in his knowledge and appreciate his calm, patient approach. He makes sure all of my concerns are addressed and has helped guide me toward the right eyewear options for me. The office is not large and extravagant, but it's comfortable and quiet. I think the "mom and pop" type of business (healthcare services included) are nice. I've seen his daughter working the front desk and watched many people come in who appear familiar with the family. My dentists office was sort of similar until she retired (daughter and husband worked the front/office). I'd definitely recommend Dr. Pham for anyone looking for a trustworthy and experienced eye doctor!

I've been going to Dr. Harry Pham for years and he is so cool... he is skilled, straightforward,…read morepolite, and explains whatever you ask. If you want an honest, good Optometrist, I recommend him.

Absolutely the best!!!!! I've learned that if you want to have exceptional service then you need to…read morefind someone who is passionate about their profession, and that is Joel Elsten!! He used to be my optometrist while he was working at target, but once he left my insurance would no longer cover the appointments, so I went too look for other optometrist in the area and they were all horrible!! I decided to make an appointment with him and pay the extra out of network fee and it's was absolutely worth it!! He's is passionate about what he does and invest into his profession by having new high end equipment!!! He is extremely nice and patient with his people!! The lady's at the front desk are also extremely nice and helpful!!! Glad I came back to him and if you are on the fence of paying the extra out of network fee or just having horrible optometrist, Joel is the man to go see!!

I've used Dr Elsten for many years and he's great. I drive up from College Station because I…read morehaven't been able to find anyone that offers his level of service and his staff is outstanding!!!

The 12 year old receptionist was unprofessional. She was wearing cat ears and singing la la la the…read morewhole time. I knew she didn't know what she was doing and failed to do her job correctly. I went in for contact rx and she wrote glasses rx instead. Wasted time and money. Saved yourself the inconvenience and go somewhere else.

I just had my first and last eye exam here. This is the single most unprofessional medical office I…read morehave ever set foot in. Dr. Pham failed to address any of my concerns and told me that I should just expect my vision to be poor, even with my glasses, despite the fact that I have been wearing glasses for nearly 2 decades and have never once had that be the case before. My left eye has always been worse than my right, but my glasses have always been able to correct them to be as close to equal clarity as possible. Dr. Pham simply told me that I should just expect my left eye to be worse, even with glasses. I was repeatedly told my glasses were not the problem, my eyes were, and that the fact that I believe I could see more clearly before was just my perception and not reality. I was snapped at throughout the appointment for not answering his questions in the exact words he wanted, and for not answering him quickly enough. I was then offhandedly issued a rather serious diagnosis that was not addressed any further. I don't trust this diagnosis and will be seeking a second opinion elsewhere, as such a diagnosis would be present from birth and yet none of the other doctors I have seen ever mentioned what would be an obvious anomaly. Instead of listening to my concerns, he condescendingly explained a diagram of the eye to me, which I did not need. I work in a lab and the quality of my vision is vital to my work. This was not taken remotely seriously during my visit. I was not provided with notes about my visit or an after visit summary upon checking out, only a prescription that I will be having rechecked by someone else.

DOWNHILL!! Newbie employee couldnt even tell us which are women frames and which are men's. He…read moremumbled horribly and was not shadowed by a seasoned employee. He could answer no questions. We were there forever, and left with his $900 quote ... and that was with a 50% discount and no blue light. Other employees were dealing with a customer unhappy with a quote they would not honor. Ageism is rampant at this location and we've been loyal customers for a decade. We walked away, and won't ever be back. We will tell our friends to stay away from this Firewheel location.

Let me start by saying, please read the reviews on every platform before using scheduling an…read moreappointment here. The doc was rude, unprofessional, and unwelcoming, an absolute grotesque bedside manner. The so-called eye exam, if you want to call it that, lasted less than 2 minutes and in that time, he pushed my daughters' shoulders back 2x and he was completely dismissive of her responses. When i asked if my daughter needed new glasses/new prescription his response was condescending. He never gave a straight answer as to whether or not she needed a new pair of glasses. He never introduced himself nor did he ask my daughter's name. When I mentioned that my daughters school nurse informed me that my daughter failed her schools eye exam, his response was "well where is the paperwork to back that up, I will sign it". He appeared to be agitated that he was even having to give an eye exam. The worst part of this experience for my daughter was that he put his hands on my daughter shoulders and pushed her back. My daughter is Autistic and has a sensory processing disorder, so she was very uncomfortable being touched like that. What kind of eye doctor touches their patients that way, it was unsettling. Again, the whole 2min exam was an awful experience and grotesque. Please do not use this office, if you want stellar service please look elsewhere. If I could rate this as a -100 i would. I am looking into reporting him medically for touching my daughter in that creepy way!

Excellent service from beginning to end. Staff was very friendly and helpful. Excellent doctor…read more I left very satisfied.

been coming here for a year. Every time have had to set an hour to an hour and a half they…read moreoverbooked and are understaffed would not recommend this place to anyone.

Dr. Suder is wonderfully kind, gentle, and patient! My favorite thing about her was how she was…read morevery thorough when examining and explaining the procedures used to check my vision. As someone who tends to feel a bit of social anxiety, I was able to feel very calm and informed thanks to Dr. Suder. Bonus: She loves purple too Highly recommend visiting her! ‍ Thankfully, the staff are wearing masks and cleaning after the patients. Pro Tip: Your exam may take longer than expected just because the eye exam is very thorough, as previously mentioned. So it's best to make sure your schedule is free and to not have another event soon after your appointment.

Had an appointment and no one came and spoke or said anything for an hour. 4 patients showed up and…read morewent to the back but still no one spoke to us. Waited an hour for a 10:40 appointment. This is not the Chick Fil A of vision centers. Closer to Popeyes!!

Our family has been seeing Dr Abraham for years. He takes the time to explain things and listen…read more He's real and not smug as some doctors are. The front desk staff is always friendly and welcoming also. Highly recommend!

Just great treatment from the time you walk in the door. Doctors are amazing and take their time to…read moreanswer your questions and make sure that you're content with eye care!! 100% recommend this place! Best in the area!!!!

I'll be completely honest.. I forgot the name of the doctor I went to see, but I was referred to…read morethem by my eye doctor because of potential retina damage & possible glaucoma. The ENTIRE staff was very helpful! Lynette was great at explaining things to me & everyone was patient & willing to answer any questions I had. Their equipment is very state of the art. I would definitely recommend this place to anyone needing to see an eye specialist!

I have been a patient here for a few years. The last two visits for my annual were terrible! 3…read morehours last year an hour and 45 this. They had so many people waiting they ran out of room starting moving people to the back waiting. I'm am DONE. And they can't seem to get my new rx for glasses to me. ??? Ask when I left and have since called. Said they would e mail. Maybe they should consider a practice manager. Seems like they don't have one. Sorry , use to love this practice.

I get allergies every other year. It was pretty bad during allergy season last year and at the…read moretime, I was referred to Dr. Tim Wright for the inflammation under my eyes. Well I kind of put it off till now just due to scheduling conflicts on my end. My company sent me overseas a couple of times and I just didn't get around to handling this. I finally went to see the doc today. Pulling up to the practice, it looked like an abandoned lot to be honest. Well that might be a stretch but just to give sort of a contrast from outside view to inside. I was telling the front office person that I had to circle around the place a couple times to make sure I got the location right. Well needless to say, I was surprised when I walked in. Completely different atmosphere. Ambiance was reminiscent of another medical practice I've visited in the past. I was right on time for my first-time appointment. I was kind of surprised as I didn't have to fill out any forms or anything. Of course I wasn't coming in for an eye examination or anything like that but to be honest.. this was interesting. I wouldn't be surprised if they contacted me later to fill out forms but regardless, just wanted to bring that up. I didn't wait long at all. I was shown straight to a room. Waited for a bit so I entertained myself by reading the last line of the eye chart inside the room multiple times. Dr. Wright came in and was very engaging and easy to talk to. He went into depth the causes of why my eyes were inflamed and was very patient with explaining anything that I needed explaining. I didn't feel rushed at all. He gave me the most ideal and practical treatment which I would've asked for had he not suggested it so I'm very glad that he covered the bases before I had to ask. This lets me know hey.. if I ever come in for a check-up of a different sort.. I can trust and be rest assured that the diagnosis and treatment he offers would be the most ideal for me. Staff was nice and courteous too.

I've been attending Plano Eye for many years. A few years ago, I was diagnosed with glaucoma and I…read morewas lucky enough to discover that Dr Deloach is one of the leading glaucoma doctors in the Dallas area. He was helpful in answering all of my questions and supplying me with the necessary eye drops to keep the disease in check. Two years ago, I moved to Rowlett and the drive became a bit much and I requested that he suggest another doctor in the Rowlett/Rockwall area that I could visit to continue my glaucoma treatments. At the same time, I discovered that my insurance company quit approving the medication that I needed to help me continue. Dr Deloach offered to petition and fight the insurance company for the medication that I need, so I will continue to make the drive for such amazing support. The entire staff at Plano Eye is friendly and courteous, the office is kept in clean and top notch condition and the glasses/frames area where you pick out your frames is abundant and easy to navigate. I will continue my relationship with the Plano Eye staff for as long as I need an eye doctor.