Our home is located in an area with thawing permafrost and water management is especially…read moreimportant to us. When Terry came out to the house to appraise things and draw up a quote, He listened ! And worked with us to arrive at a gutter plan that would function with our steep shake roof, proximity of trees, snow avalanches and other concerns. During the installation day he and his crew worked with a comfortable efficiency and directness. It was a pleasure to meet them all. Terry's promise to come back and address any problems until the gutters work without a hitch is a notable plus. Five stars. Value for money. Handsome results. Nice, reliable people.

Terry was very honest and extremely responsive. He showed up when he said he would, gave me an…read moreestimate and finished the job quickly. I highly recommend.

We would not hesitate for a moment in recommending Ridge Construction. They have been a delight to…read morework with; they show close attention to detail, to explaining what they are doing and why, and to ensuring that the job is one that they (and we) can be proud of. There's never been any doubt that their core approach is to do a job right from the start. Given we are building a custom 2400 sq ft house, that has taken a lot of the stress out of our lives. Zaccai keeps his crews small - something he noted to us before we hired him. That means he gets to hire exactly who he wants for longer periods, rather than picking up whoever might be available on a given day to rush a job to completion. This shows in the quality of the work that has been done. It also shows in the people doing the work - they are respectful and happy to be on his job, always friendly and courteous, and take the time to tell us what they are doing, or how we can help. Zaccai himself is regularly on site, cranking out whatever needs doing. His work ethic and tenacity for getting things done with a smile are what you want to see on your job. He leads his crews by example. We sat down at the start of the process with Carrie and Zaccai to go over budget. They've kept to that budget, only deviating when there's been some other new options that could get things done either quicker or better. They've presented those options (whether it was a cost saving or an additional expense) to us as we've moved forward, so we felt in complete control of spending. Again, there's never been any doubt that they are trying to build our house right, without spending more than necessary to do so. We've had builders work for us before who said they could do things that it later turned out they couldn't. You'll not have that problem with Ridge Construction. They are good for their word and more. A friend recommended them to us and we now pass that recommendation on to all of you.

When he came to my house, he couldn't complete the work but said "I will be back on (next)…read moreTuesday", so I paid the money with tip. This happened about a month ago, and he still hasn't come back yet. When I contacted him, he made all excuses. Now he ignores my call. I lost my money.

I HAD high regard for Jason as he had a good reputation and photos of his beautiful work... Until I…read morefelt with him directly. In the beginning he said all the right things, always responded right away, and had a great attitude. We agreed to an arrangement: I started pre-paying in October for snow plowing, he would keep me plowed through winter, and come spring, any funds left in the books would go toward the little trees I desperately need removed. Long story short, because it's not complicated, he never plowed me once. The one time I did get him to show up in March or April, his plow was broken so he came with a snowblower. He called on the way to my house that day needing gas money. Knowing he needed more than gas money I PREPAID another $100, even though he already owed me a few hundred. He did the absolute minimum snowblowing, didn't even go around my truck. Then 2days later called me and asked to "borrow $100, just till tomorrow". I loaned it to him. I know he had a rough winter, SO DID I. I gave him the benefit of the doubt over & over because I could relate. However he knew from day 1 that I'm a disabled Veteran living on a very limited fixed income and had to hire work done because I cannot do it myself. That was the point he stopped being nice to me. Stopped responding to me. Stopped communicating all together. I tried several times just to get that "borrowed" $100 back that month because it was my gas money. I kept trying to get Jason to just come do the work HE PROMISED TO DO for the $$$ I had already paid him. Zero response. If he would have just made good on his commitment all would be fine now. Since he ghosted me I decided to make a video about it for social media and take him to small claims court. ITS 199% WITHIN MY RIGHTS TO DO BOTH!!!! But I'll be damned if I didn't STILL feel bad for the guy - it really was a rough winter for him. So I made one final attempt to tell him my next steps in hopes he's just snap out of it and do the right thing. (Yes, this IS the short version!) He finally called me back AND YELLED AT ME and THREATENED me!!!! In Feb I had a very bad fall which had left me barely able to walk much most of the time, let alone defend myself... so I held off on the vid and trying small claims court is too much walking for me to do right now. So I was waiting for myself to at least be well enough to defend myself if needed. But now I see he's advertising again so I feel compelled to make it known... he seemed like a really nice guy. I thought he was genuine and sincere. And the photos of his work that he posts show really nice work. *I* however can't give you and photos because he did nothing for me and ran away with hundreds of $$$ of my money, AND threatened me when I tried to collect. So... Just don't pay him in advance and you'll probably be fine

The crew they have does good work but the organization of the business is lacking. They didn't…read morereturn my call when I tried to get a quote. Upon follow up, I talked to someone in the office and got a quote for installed gutters or just fabricated gutters. I decided to go with the installed but told them not to do the downspouts, that I could do that part myself. I was told that it would be at least a two week wait(which sounded reasonable) and that I would get a call when they figured out the schedule. Without warning, they showed up at my house with no call ahead, I talked to the foreman and told him that I wasn't expecting them and found out that they only had an order to make the gutters but not install. I told him about my call for a quote, that I had set up for install but that they were to not do the downspouts. I had to leave but my nineteen year-old daughter was there if they had any questions. They did the install but when my daughter saw them doing the downspouts, they said that they might as well do them while they were on site. When they left, they didn't have my daughter sign a work order, they told her that I would be invoiced. I got the bill three days later and it was over budget due to the downspout install that was not ordered.. I called to discuss the issue, bringing up what I had ordered, that I was never called with an appointment date, that the crew had the wrong orders. I told them that I had no problem paying for the gutters and I would pay for the materials on the downspouts to offset their costs but I couldn't pay anymore. We could not come to an agreement on the charges. Like I said, my issue is with the management. You should always confirm an order and have the customer look at the work order and sign off that is the work that they want done, period. When the customer contacts you with an issue, don't ever be rude and tell them that it must be their mistake because your staff would never write an order down wrong. After working with a neutral party, we were able to resolve the issue by removing the downspouts from the home and bill. I am satisfied with this outcome.

I'm very pleased with Firesafe Chimney. I got my appointment to have my chimney fixed same week,…read morethe tech was courteous, efficient, and cleaned up before he left, and the cost came in less than estimated. I will definitely recommend them to family and friends, and this will be the only company I call for future work.

Good luck getting anything done with this company. Several messages,…read more filled out the online request form. Even spoke with someone two different times. Nada! Never a call back. Absolutely nothing. Found another company to address my issues. Two days after the initial call I was paying the invoice. The invoice was half the quoted price as firesafe. If you're in Fairbanks or the surrounding area call Warm Construction LLC. They were way cheaper and responded with a purpose. I'm a contractor and watched these guys work. So lucky and glad to have found them. So, I guess a thank you is order to firesafe for getting me in touch with a capable and friendly company. Such a frustrating experience with these people.

This is the best company to hire! They will figure it all out.They're very reasonable and discuss…read moreeverything thing with u from the craziest ideas (if you want) to the smartest cost effective ways to go about it. Any thing I need or want they will definitely get my business!

I highly recommend G'S Groundskeeping. His team was timely, courteous, and precise with their…read moregrounds work.

I'm so glad I found Bill! I hired him initially to do some flooring repair and he made…read morerecommendations based on my needs and saving me money. Right as I first found him, I ended up suddenly putting my hone on the market and he came back daily to help me get the house ready to sell doing everything from deep cleaning kitchen cabinets until they sparkle to painting the porch, and everything in between. I came to trust him based on his honesty very quickly and I'm so relieved I've finally found a true, honest, handy man. I'll never use a different handy man again. You will not regret hiring Bill! Update: I have now used Bill for his deep cleaning services in addition to home repair and I am even more impressed than before. I had hired another company to come do a deep cleaning, but they missed a ton of stuff. Bill came and fixed what they missed and made the house sparkle! He finds all the dirt and grime that I didn't even realize was there until it was gone! He removed the dirt from my kitchen ceiling light fixtures and now my kitchen is actually brighter! Highly recommended!

Bill is the best. Replaced my front door, fixed a hole in the roof soffit. Top quality work at a…read morereasonable rate. Nice guy, knows what he us doing. Communicates the status and updates through phone and text. Understands your instructions and finds creative ways to solve problems that arise. I highly recommend for all kinds of projects.