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    Ophthalmic Instrument

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    15 years ago

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    All Care Home Health Services

    All Care Home Health Services

    3.0
    (4 reviews)
    1.5 mi

    Laster and his worker came all the way to Medford to fix our chairlift that completely stopped…read moreworking. Brooks chairlift was installed by others in 2011. In an hour , he replaced the batteries, cleaned up and slightly greased up the track so it will run better and checked the entire unit to make sure all was working properly. Met him for the first time today . Chairlift Works as good as new! Very reasonable. Highly recommend him.

    My mother had her scooter throttle broken by American Airlines and was told that All Care was the…read morerepair group for the area. I was originally told that it was a simple fix however they consistently failed to communicate with both myself and Global Repair Group (the group that American Airlines uses). I was told the scooter would be fixed and ready for pick up on one day, however when I went to call to for an update Lester was nowhere to be found. After multiple days of both myself and American Airlines trying to get in contact I finally drove over an hour hoping to just pick up the scooter (which was still broken). Lester and his assistant refused to be upfront about his inability to fix the scooter during the week they had it. When I arrived they made me wait outside behind a random personal residence and wheeled out my mobility scooter. When Lester's assistant turned it on the scooter TOOK OFF and almost crashed into the building. He had installed multiple parts wrong and the scooter was now completely unusable. The male manager tried to get me to sign a document certifying the repair and when I refused he got extremely aggressive with not only me but also my handicapped mother who was in the car. An elder female manager came out after a few minutes and said that they wanted another chance to fix the scooter and began to make nasty comments to both myself and the American Airlines agent that was present on the phone. Both managers began to crowd me and block my way to my car. Long story short DON'T trust All Care to fix your mobility devices they are unprofessional and scammers who pray on the elderly. They were supposed to fix my mothers scooter and instead threatened and made me feel extremely uncomfortable and disappointed. Shame on all the employees of All Care

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    North Atlantic Medical Services

    North Atlantic Medical Services

    1.9
    (20 reviews)
    1.2 mi

    Today they called and left a message. I called back. 12 minutes later I'm still hearing the same…read morerecording. How I'm important and stay on the line the next available operator will assist. So 12 minutes is long enough. I went back to recording and answer my bday question and the call ended. Never did they leave any contact information for yhem. I had to Google search the number to get a clue who is trying to call me. This is sucky service

    North Atlantic Medical needs to be a better job at hiring their on-call technicians. I spoke to…read moretheir on-call technician 'Keith' about the questions I had on using the CPAP machine. Keith was extremely rude, insulting and basically told me I should not have bothered him by calling them at 5 AM in the morning. My call was routed to him from their customer care department and it is a 24/7 support system. Our conversation began as below: Keith: Hi this is Keith. Me: Hi Keith, How are you doing? Keith: Whats up? You know it is 5AM in the morning! And after he went on educating me on when not to bother him and I should have called 911 or my PCP instead. Persons like Keith are a shame and disgrace to any organization and they should certainly not be associated with a medical services inc. Insulting a customer and being extremely rude should not be tolerated. I hope the management has an insight into customers feedback and will take appropriate measures to avoid such shameful events in the future.

    Collins Surgical

    Collins Surgical

    2.6
    (5 reviews)
    2.7 mi

    Provided by insurance my 11 month old child has formula delivered on the first tuesday of every…read moremonth. This morning (the first tuesday of June) I received a text on the normal day of delivery that I would receive the formula in 1-5 days from a third party delivery company. I called Collins Surgical the first time at 11am and requested more information as I do not have any more formula, they stated it'll be there at "some point" in the 5 days, I explained that was an unacceptable answer without any prior notice to give me a chance to prepare ahead of time. She transferred me to another person who did not answer and the call disconnected. I called back for a second time and was placed on. hold immediately then the phone was picked up and I was told by Mindi that no one was available to help me and they'd call back. I called back for the third time three hours later stating no one has called back which they transferred me to a male manager who stated there was nothing he could do about it mass health has a problem with them for not getting signatures so it's out of his hands he said he would transfer me to someone and hung up. I called back for a fourth time and spoke to another manager who stated I could drive there as long as I got there before they closed which was not possible. I explained the lack of communication is a problem and he stated they did not tell anyone because they did not want to alert their private drivers that they were laid off, I said this is ridiculous my child had to suffer so that they didn't find out they were going to be out of jobs and I asked what if it was oxygen I got delivered would they say you'll be able to breathe again in 1-5 days and he laughed and said well yup that's the answer. This company is unprofessional and has lack of HUMAN basic needs of their customers for their own financial gain.

    Entire staff is not only professional but friendly and very helpful. Deal solely with them and…read morethey go above and beyond!!

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    Ophthalmic Instrument - medicalsupplies - Updated August 2026

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