Extremely Disappointed -I had a truly frustrating and costly experience with Franklin Park Vision…read morethat I feel obligated to share. In December 2024, I ordered two pairs of glasses from them--one regular and one prescription sunglasses. From day one, the regular glasses gave me blurry vision in my right eye. Strangely, the sunglasses--using the same prescription--were crystal clear. When I brought this up, I was told "it's because they're sunglasses," which made absolutely no sense. Franklin Park insisted I get a second eye exam before they'd redo the lenses. I returned to my original optometrist at Costco, and the prescription was "virtually" unchanged. Franklin Park remade the lenses. Unfortunately, the second pair still didn't work. I couldn't see properly out of the right lens and wearing them made me dizzy. I gave up and went back to my old glasses just to function. Eventually, I returned to Costco and explained everything. They tested the Franklin Park lenses and confirmed that the right lens was defective. Rather than spend another $439 at Franklin Park to try a third time, I had Costco replace the lenses in the same frames for just $187.99. In two weeks, I had glasses that worked perfectly. I returned the defective lenses to Franklin Park on March 26, 2025, and requested a refund. What followed was months of delay and avoidance. They sent the lenses back to Shamir--the very manufacturer that made them--for "analysis." Not surprisingly, Shamir said their own lenses were fine. Franklin Park then denied my refund based on that non-independent review and even suggested I ask Costco for compensation--despite the fact that Costco fixed the problem Franklin Park couldn't. Adding insult to injury, Franklin Park dragged this process out beyond 120 days, conveniently past the window in which I could dispute the charge with my American Express card. It felt like a stall tactic to avoid accountability. I spent over $700 trying to get a working pair of glasses, and Franklin Park Vision failed me--twice. The service was dismissive, the follow-through poor, and the outcome unacceptable. I would never recommend this office to anyone, and I'm disappointed that a business would treat a patient this way.

A definite step above the typical optician's office and leaps better than the generic frames…read moreoffered at places like Costco. Spouse and I have both purchased glasses from FPV in past 60 days and was impressed with their knowledgeable and attentive staff. Found better quality frames we were looking for, paid a reasonable price for them, and avoided some of the insane markup that you find at a boutique shop.

Friendliness, Knowledgable, Nice eyeglass frames! Love the owner, Kim V…read more I give it score of 10 out of 10!

Best place to get beautiful frames and they make you feel like family. Love all the opticians and…read moreKim owns the shop and she is so sweet and warm. I highly recommend anyone who is looking for Eyewear should come here!!!

Only shop at Optical Arts if you want the best care, the best service, the best frames and the best…read morepeople.

Got there at my appointment about a quarter to 10:00 there was only one other person in there of…read morecourse it was a Saturday but got seen right away. the doctor is only there on certain days at certain times but he was very thorough asked all questions pertinent to my eyes and exam I was very satisfied.

Dr Knupp is very gentle with me. I do not care for things around my eyes. He is very thorough. He…read moreexplains things to me in wods that I understand completely. The glasses that I ordered are well fitting

I've never went anywhere else because I didn't need to. Dr. Costa has always been my eye doctor and…read moreI will continue to go here because of the great service. He always gives me a free pair or contacts between visits when I'm updating my prescription.

Great with 1 problem. I have been using Target Optical for years. I recently changed insurance to…read moreCigna (medicare age) and stopped in to check on the insurance. Brandy told me Target doesn't belong to their network anymore. She told me to call them if I wanted to check. When I asked her "what was the last date I got glasses here?", she huffed and acted like I was putting her out. I did check and Cigna told me there had been no changes and Target was in their "network". I went back to Target and spoke with Marilyn, whom I have delt with many times, and she went on the computer and then called to verify the insurance. My lenses were fully covered. I would absolutely recommend Target Optical, but avoid Brandy!

I have been waiting more than four weeks for my glasses. They have had to remake them twice,…read morebecause the lenses were too small for the frames. I literally had one lens fall out at work. Meanwhile, I could've went to eyeglass world and had glasses within 2 hours. I won't be returning.

Georgeann really knows eyewear and what frames enhance your face shape. She has been doing this…read moreover 40 years and understands the business and what quality and performance look like. I would definitely recommend her. I bought Maui Jim sunglasses from her and get complimented often and they have held up over time!

If you are looking for eyewear, this is the place!!! I've checked out all the stores in Toledo and…read morethey are the best. I was in town from Europe on business and I needed to get new frames and I came across The Optical Shop. They have an incredible collections for all kinds of personalities...from reading glasses to vintage frames that you can add to your collection. The owner, Georgeann Kohn, brings years of experience to helping you find the perfect frame. I can't wait to purchase my next pair!!! Don't be fooled by the place down the street with a similar name...I almost was!!!

I have been going to Dr. Marra for over 25 years. He is the absolute best! He is caring and takes…read moretime to get to know you. I was quite concerned to read the negative reviews about the folks "in front." Happily, rudeness and feeling hurried has never happened to me. I am one who looks to Yelp when assessing a new business. I do weigh reviews and am willing to give any business a chance to weigh those mixed reviews for myself. Please give Dr. Marra a try! He IS the best.

Every time I have an appointment I have to wait about an hour in the waiting area to see the Dr. I…read moreeven call early to see if they are running behind but they will not confirm or deny what timing is looking like. I am actually surprised I am the only one who has reviewed this office about the extraneous waiting.... Well, if anyone needs me, I'm in a the waiting room still.