Only shop at Optical Arts if you want the best care, the best service, the best frames and the best…read morepeople.

Got there at my appointment about a quarter to 10:00 there was only one other person in there of…read morecourse it was a Saturday but got seen right away. the doctor is only there on certain days at certain times but he was very thorough asked all questions pertinent to my eyes and exam I was very satisfied.

Pure Vision Center was the first place that came up when I searched nearby doctors through my…read moreinsurance, and they were the only place that had extended hours so that I wouldn't have to leave work too early which is greatly appreciated. The receptionist is super friendly and was great in explaining the cost of contacts and eye exam after insurance (which was dirt cheap especially with the rebate) and scheduling an appointment within a week. I was seen promptly by the doctor, and he was also patient and kind. I was relieved that they don't use the puff machine to test eye pressure because that's honestly the part I hate the most about eye appointments lol. I was in and out in 30 minutes with contacts that came in 2 days. I would definitely recommend coming here for your eye appointments!

Visit was great. Front desk were very pleasant and made you feel welcomed. Doctor was professional…read moreand detailed in my eye exam and reviewing my history. I would highly recommend.

Everyone was very kind. Did not have to wait long to see the doctor. Would highly recommendread more

I went to the Perrysburg Eye Center for an eye exam. From the first moment of making my…read moreappointment by phone, to checking out with Celia, the care was excellent. Dr. Clark was kind and professional. Her assistant, Leanne was also compassionate. I am afraid of anything near my eyes so I'm not a perfect patient but I was calm and reassured throughout the entire appointment. I highly recommend this practice and thank them for the good care.

Dr Knupp is very gentle with me. I do not care for things around my eyes. He is very thorough. He…read moreexplains things to me in wods that I understand completely. The glasses that I ordered are well fitting

I've never went anywhere else because I didn't need to. Dr. Costa has always been my eye doctor and…read moreI will continue to go here because of the great service. He always gives me a free pair or contacts between visits when I'm updating my prescription.

Everything went well ! No wait time either . Staff was courteous and knowledgeable and friendly …read more The doctor reviewed past exam results while making comparisons to current exam . All went extremely well ! See you in two more years Dr .

Came for an adjustment on 10/15/25. Michele helped me and went above and beyond! She is a class…read moreact (brains and beauty!). They were slammed but Michele and the guy working with her helped everyone professionally. I'm a previous patient of Dr.Lee. He's very thorough and knowledgeable. I recommend him and his staff highly!

I bought Fred's life rtme warrenty, I spent over a $1000.00 plus lens with everything. Your front…read moredesk individual does not want to look up my invoice on your old sytem. I been lied to and I spent a lot of money there. Your service stinks with the new ower. No accountability, she rude, lied and doesn't belong there. I will never got back to your group. I want my invoice for my Fred's, the total cost so I may get another pair, so I have to tell my insurance company that it like pulling teeth. A paying customer no matter how long deserve. I deserve 1st class service. You guys to even make the cut with the lies and no sevice from anyone. I called 3 times each time is a different lie, instead of wasting time she should got this invoice and be done. Who picked this new sytem with out all history of clients. I did technology all of my life and this should of been addressed right off the bat. Your whole group seems like there as no protocol, no customer service structure. Poor, rude and lie/ don't what to do a job. You need to know. All true. If you can please go into old sytem to generate a invoice, going threw insurance as you know I need proof. Mr. Sanchez 419-346-3504 call if you want to organized your business. Currently your group is on very poor status with me. If you care please get invoice. Thank you. Need asap for invoice per insurance instructions. I can't just pull a number out of the blue, need invoice. Thank up u and I hope you have the ability to adapt in todays business world. Front line is your life line.

Inept. The doctor I…read moredealt with there was ok, but the entire staff beyond him was worthless. From scheduling appointments and billing me, to performing tests, and fitting glasses, the women were terrible at their jobs and for the most not pleasant to deal with. A woman gave me a test, during which I questioned her doing something a certain way. She told me she was doing it right and continued. When the doctor later commented on the odd results he was seeing, I mentioned my concern and guess what, never having even know of this type of test or the apparatus involved, I knew more about how to do it than the technician assigned to operate it did. The doctor did reprimand her about it, but still. I came in to them explaining how the prior place had messed up the focal points of my lens for my last pair of glasses, and sure enough, they did the same thing. They had taken "pictures" in doing a certain test. On getting my eyes examined the next time (somewhere else), I called to get these "pictures" for the doctor to compare. They not only didn't give me the pictures, but told me I had never had any sort of such a test done, so the pictures didn't exist. A flat out blatant lie. I just don't know if it was ineptitude or to cover up their having lost them. If it weren't for this being something a bit serious, it would be laughable how terrible a place this is.

I had actually postponed my recent yearly eye appointment with this Covid but was having trouble in…read moreone of my eyes and knew I needed to be seen. Making the appointment was very easy since the office personnel are so helpful in assisting. We went over some of the Covid related questions and I was instructed what to do when I arrived for my appointment . Inside the lobby there were hand sanitizers even before I walked in the office and my temperature was taken upon entering. The chairs in the waiting room were sparse and spread out far enough. No one was actually waiting inside except for the patients that I could tell. That was appreciated. I see Dr. Lauf and before that I saw Mandy and she was very professional, and I felt safe. The room appeared very sanitized. Dr. Lauf is always a listener and I trust his advice and directions explicitly. I will go back for a follow up and I thank these Physicians, Technicians and Office Personnel for their dedication all the time but especially in these unknown times. I feel very confident in this office setting.

From the owner: People of Vision…read more Maumee Eye Clinic Inc is a multi-specialty eye clinic with staff experienced in ophthalmologists, optometrists, and certified technicians serving Fulton and Henry county patients seeking the finest vision care. Our patients seek the finest in vision care available, and Kristopher J. Kelly, M.D. and Jeffrey Lauf, O.D. continually strive to offer safety, comfort and convenience. Call us today for a consultation!

Karen, at front desk check in was unbelievable rude. She added unnecessary obstacles that resulted…read morein my children's appointment being canceled. My husband had brought the kids to the appointment when this happened. I called to speak with the office manager, Megan, about the situation and she hung up on me.

Please don't go to this organization! The eye appointment was fine. Everything from there on out…read morewas by far the worst Customer Service I can recall having in quite some time. There is nothing about them that will accommodate anything for you. One person tells you one thing and another person tells you another. My prescription was incorrect And getting help has been ridiculous. Not to mention rude people at the desk just terrible. Perhaps you'll have better luck, but really , will take that chance when there are far more professional places to go!

I was looking for a optometrist in the area of Oregon, Ohio that was a professional, and one that…read morewould be around the next time I needed an exam. I did not want to go to one of those large, impersonal eye care businesses where they move them in and out quickly, and don't seem to have a personal interest in their patients. James Optical fit the bill! I underwent an eye exam and was fitted with contacts, and then sent home to try them for three weeks. I was asked to return at the end of the three weeks, at no charge, to again check the fit and make sure it was right. I was very happy with their service, and will need to look no further!

This office is super professional and super friendly! The costs are not overcharged and the turn…read morearound on getting your glasses and contacts are very reasonable! I love going to these doctors. Excellent customer service and highly reliable! They did not add on extra charges and gave me refunds for my contacts, without being asked. I spent $300 less with these doctors, than I have ever before!! Thanks!!

Extremely Disappointed -I had a truly frustrating and costly experience with Franklin Park Vision…read morethat I feel obligated to share. In December 2024, I ordered two pairs of glasses from them--one regular and one prescription sunglasses. From day one, the regular glasses gave me blurry vision in my right eye. Strangely, the sunglasses--using the same prescription--were crystal clear. When I brought this up, I was told "it's because they're sunglasses," which made absolutely no sense. Franklin Park insisted I get a second eye exam before they'd redo the lenses. I returned to my original optometrist at Costco, and the prescription was "virtually" unchanged. Franklin Park remade the lenses. Unfortunately, the second pair still didn't work. I couldn't see properly out of the right lens and wearing them made me dizzy. I gave up and went back to my old glasses just to function. Eventually, I returned to Costco and explained everything. They tested the Franklin Park lenses and confirmed that the right lens was defective. Rather than spend another $439 at Franklin Park to try a third time, I had Costco replace the lenses in the same frames for just $187.99. In two weeks, I had glasses that worked perfectly. I returned the defective lenses to Franklin Park on March 26, 2025, and requested a refund. What followed was months of delay and avoidance. They sent the lenses back to Shamir--the very manufacturer that made them--for "analysis." Not surprisingly, Shamir said their own lenses were fine. Franklin Park then denied my refund based on that non-independent review and even suggested I ask Costco for compensation--despite the fact that Costco fixed the problem Franklin Park couldn't. Adding insult to injury, Franklin Park dragged this process out beyond 120 days, conveniently past the window in which I could dispute the charge with my American Express card. It felt like a stall tactic to avoid accountability. I spent over $700 trying to get a working pair of glasses, and Franklin Park Vision failed me--twice. The service was dismissive, the follow-through poor, and the outcome unacceptable. I would never recommend this office to anyone, and I'm disappointed that a business would treat a patient this way.

A definite step above the typical optician's office and leaps better than the generic frames…read moreoffered at places like Costco. Spouse and I have both purchased glasses from FPV in past 60 days and was impressed with their knowledgeable and attentive staff. Found better quality frames we were looking for, paid a reasonable price for them, and avoided some of the insane markup that you find at a boutique shop.