Made an appointment for me and my wife, filled out all their forms online including copies of my…read moreinsurance cards, appointments were confirmed, but the day of the visit we were told they could not verify my wife's insurance, so she would have to pay out of pocket. I told them she was insured, so they suggested I call my carrier and reschedule my wife's appointment. I guess a phone call prior to me arriving would have been too much to ask. We both left and I will not be back. I called my insurance company and they indeed verified my wife is covered. Just another example of people not doing their job properly. Horrible customer experience.

First time visit for an eye exam. I loved the establishment location and how clean/organized the…read moreinside was for the patients. The eye exam was great and the technicians made me feel really comfortable and relaxed. Although, I went inside for an eye exam. I left out really informed on my eye health and eye glasses recommendations. I recommend to first time patients!

Yay, it's #ThankYouThursday today! I'd like to take this opportunity to thank the awesome…read moreoptometrists, opticians, and staff at Southern Eye Care Associates in Valrico. The staff in the reception area are so kind, and very knowledgeable in letting you know what is covered under your plan. I never have to wait too long to be seen. In fact, all of my appointments have been on time. The technicians are great with getting you through each eye test station, and scanning the back of the eye with all the latest technology. It's an additional cost (not covered) for the OCT, but it's well worth it. It's highly recommended if you have a family history of glaucoma (like me). I've been seeing Dr. Hollis and Dr. Wright for 3 years now. They are both wonderful. They've been great in addressing all of my concerns, and offering great solutions. I've also been super happy with the opticians. I wasn't really able to wear progressive lenses until coming to this practice. I'm not sure why. All I can say is that every pair I've received here have been perfect. Picking out frames by myself has never been an easy task. The opticians here have always been able to find the right frames for the shape of my face. They make the whole frame shopping experience seamless and pleasant. I never feel rushed to make a decision. I never feel like they are trying to sell me expensive frames, unless I'm leaning that way. They truly have a knack for finding the right fit, and at a good price range. I don't think I've ever had an issue with the finished product. It's always a great experience!

I went in for my eye exam thinking it would be covered by my insurance little did I know it was not…read moreand they didn't bother to tell me until after it was done. $165 is ridiculous for an eye exam is outrageously priced and I will never ever go back.

I would not recommend going here. I went in for an eye exam and told the doctor that I was seeing…read moreperfectly with my current prescription. I passed all of the eye tests, but she still decided to make a significant change to my prescription. While I was in the office, she had me try a trial pair of contacts with the new prescription. I immediately told her that I could not see clearly with them and that I could no longer pass the eye tests she had just given me. She said the issue was that the contacts were not the right size and that I just needed time to adjust to them. I was required to order the new prescription, but after wearing the contacts for several days, my vision was terrible. I could not clearly see street signs or even people on the side of the road. It became so bad that I stopped driving altogether. I finally went back and insisted that she change my prescription back to my original one and order new contacts. Then, two months later, I received a bill for the replacement contacts even though I had already paid for the original contacts and was told this would be handled as an exchange. I have been going to eye doctors since I was 10 years old and have never had an experience like this. Go at your own risk!

My appointment was scheduled for 9:00 AM, doctor did not arrive until 9:40. Mildly annoying, but…read morestuff happens. After the exam, I was given a trial contact lens prescription that left my right eye significantly blurrier than my baseline...a soft haze where I couldn't make out even the biggest letters on the chart. When I expressed concern, I was told it "just needed 20 minutes to adjust," even though my left eye was immediately clear. I was ultimately told this was "the best we could do," despite my vision being worse than when I walked in. I felt dismissed & gaslit. I've been wearing contacts for 25 years & never been to an eye doctor who manages to make your eyesight worse & then make you feel like it's your fault lol

Dr. Walter is an older gentleman, but he is very thorough. However, his team not so much if you can…read morego somewhere else to get your eyes done do so do not go to this eye clinic.

Kind and competent but plan on waiting for ever. You may vey well be ready for your next annual…read moreexam before you complete this years.

Would love to write a review about the Dr., however, after the extremely rude experience I had…read moretrying to book an appointment as a new patient, I decided to go elsewhere.

The office of Brandon Eye Associates are absolutely horrible! The front office manager refuses to…read moregive me my prescription for eyeglasses over a $40 refraction fee. That refraction fee comes with every exam . She is breaking the law federally and is also breaking the law by FTC standards . If this is happening to you you need to do something about it right away. This is called scamming! Call me if this is happening to you. It is against Federal Law 813-652-1204 Debbie Carter

Dr. Kokowski has been my eye doctor for many years now. In my 44 years of needing…read morecontacts/glasses, he is the best I've ever seen. He is very, very thorough, during his exams. As a diabetic, I put my trust in him with keeping on top of my vision. His knowledge and expertise, along with truly caring about my eyes, gives me comfort. He detected very early signs of macular degeneration, promptly referring me to a retinal specialist. Early detection is crucial so I was grateful! I highly recommend this wonderful doctor.

Dr. Michael Kokoska did my eye exam yesterday, he was very nice and knowledgeable. He explained…read moreeverything and I never felt rushed. I'm so glad I finally went to get my eyes checked after wearing cheaters for so long. Trish helped me pick out my frame and gave me her honest opinion what looks good or not so good on me. I can't wait to get my first desperately needed eyeglasses in 2 weeks . I highly recommend JCPENNEY optical!!! 5 star customer service!

I've been coming here once a year for a few years now. I've never had a difficult time finding an…read moreappointment to fit my schedule. There are certain days of the week when the office is open until 7 PM, perfect for accommodating my work schedule. The office staff here is super friendly and knowledgeable. I've never waited long to be seen, a small miracle these days. I have a limited purpose FSA to help with expenses for vision and the team works with me to make sure I'm making the most of my benefits. During my first visit, I felt like the blue light blocker and anti glare were just add on options to increase expenses but I cannot imagine living and working without my blue light blocking lenses! I notice a huge difference when I work without my glasses on. I love this office and staff!

Waited a half hour and not seen. Pun intended. I'll see my way somewhere else. I was even ten…read moreminutes early! Come on people - that's not how you treat a new customer.

Dr. Sieboldt's office is in the heavily wooded Bloomingdale Office Park. Keep to the left when you…read moredrive in. It's a surprise when you walk into his office. Rather than the bright lights of the big box offices, the lighting is more like your living room. Very comfortable feeling. No waiting for my appointment to be called. When Dr. Sieboldt explained the results of my tests, he leaned toward me to establish good communication, rather than leaning back and adopting a "standoffish" professional attitude. What impressed me the most is that he told me what vision problems I did NOT have. Highly recommended!

I recently moved to the area and found Dr. Siebolt on my insurance carrier's website. The office…read morewas clean, covid-compliant, and the wait was under 5 minutes. My appointment was quick, I ordered my new prescription and was out of the office in record time. I highly recommend Dr. Siebolt.