I had a great experience purchasing my new glasses. Melissa worked with me and was so helpful and…read morefun to work with. She actively helped me find the right frame for me. Actually the entire staff is very friendly and helpful. I will always go to Mando's for my eyewear needs.

If you want outstanding customer service, you definitely should visit Mando's. They went above and…read morebeyond to help find the right frame for me. What I wanted was not available in their office, but they didn't give up. We reviewed frames on-line and didn't stop in attempts to finding exactly what I was looking for. I would refer all my friends to Mando's.

I give them this score because got contact on a Tuesday and couldn't get one out Wed and they told…read moreme there was nothing they could do to help me with this and the lady at front desk was sooooooo rude to me

Michelle answers phone, makes appts, assists doctors-EXCELLENT, EFFICIENT…read moreDillon out front fits glasses & takes orders for frames, etc-EXCELLENT Dr Julie Herron-EXCELLENT, EFFICIENT, SMART, PATIENT

Loved the doctor! Visited as a emergency when we were on vacation and she accommodated us in her…read moreschedule and answered all our questions. My son was having trouble with his new contacts. She gave him a thorough exam and spent time with us making sure we were comfortable. Definitely visiting next time we are in town! Thanks!

older man mishandled my vintage frames causing two cracks and discoloration. These frames have been…read morepreviously handled successfully by a lovely woman at the Florence location for 10 years without issue. He was dismissive when I said there was an issue with my lenses. Went to Florence and what do you know? I was correct. Extremely upset with how my frames were handled and how I was treated.

If I had written this review 2 years ago, it would have been 5 stars. The eye doctor I saw at that…read moretime was absolutely excellent...explained everything, answered questions, and had me try several kinds of contacts to see if a new type of lens might give me better vision. In the end, we didn't, but I really appreciated the doctor's time and efforts! When I made my appointment this year, I discovered that they had a new eye doctor. Okay, so I went in expecting the best. The staff was kind and friendly, same staff as before, but I was not happy with the optometrist at all. I filled out my personal information as always. I marked "no retinal imaging" on my sheet, as this is a money-making service they push, but I feel is unnecessary. When I went back to see the doc, she barely spoke to me. Not rude per se, but not friendly either. At one point in the exam, she said, "come with me." She had me put my face in a machine and seemed to do another test. Then she said "Okay, come back to the room." She nonchalantly said, "I saw a small scar on the back of your eye and I took a picture of it. We will charge it to your insurance." What? She didn't discuss this with me. If she had, I could have told her that the scar had been there for years. Didn't she look at my chart? Why didn't she ask me? Why didn't she tell me what she was doing or what she had noticed during the exam? I didn't know what the other machine was or what it did. Guess what? Insurance didn't pay for it, so a bill arrived at my house, which was for a test that I neither requested or gave my informed consent for. In the end, I did end up getting my written prescription for contact lenses...after having to specifically ask for it. I can see with my new contacts, but then it was the same prescription that I have worn for years, so that was a no-brainer. It's too bad. The old eye doc was really great. The staff was really great. The stars I gave are for the staff. They should actually get 5. The doc gets 0. The new eye doc that won't speak to her patients about their eyes or get their consent for procedures that she wants to do BEFORE she does them is why I will not return.

I was new to the Fort Mitchel area and needed a new eye doctor so I came here and love it! The…read morestaff was super helpful and friendly. Dr. Johnson was very kind and listened/took my concerns seriously. They also have a great selection of glasses to choose from! I will continue coming here!

Would give zero stars if I could. The staff at this office are completely unprofessional and refuse…read moreto take responsibility for their own mistakes. They called me several times to schedule an exam for my husband, and after I clearly stated I was not ready to pay for one, their representative assured me -- multiple times -- that he receives one FREE eye exam per year and there would be no bill. I made it very clear that if a bill came, I would not pay it. Of course, a bill did arrive. When I called to resolve it, I was told the call would be reviewed and even that they knew which employee made the promise. Instead of owning up to the misinformation, they sent the bill straight to collections. I later learned from my insurance company that Midwest Eye Center is not even in network. At one point the insurance we had...once covered this. I should have verified this myself and not taken them at their word -- I own that. But their staff repeatedly gave me incorrect information and failed to disclose something as important as being out of network. I have since removed both myself and my husband from their patient list. This office is careless, misleading, and refuses accountability. Save yourself the headache and find a provider that actually values honesty and patient trust.

Unfortunately I was not happy with my new pt visit. I was moved from room to room without anyone…read moreintroducing themselves or explaining anything. I went to several different rooms and no one said what were doing or what were checking. After 4 interactions and 4 separate rooms the Dr came in( I was assuming she was the Dr because she didn't say anything, she just seemed rushed and annoyed. Clicking away on the computer and couldn't find what she was looking for and kept hitting the red button on the wall to get a staff member to help---- I WILL NOT BE BACK

Got LASIK here and it was easy as possible. No issues since and it's been 2 months. Nice doctors…read moreand follow ups are included in the price. I have had several family use them previously with no issues.

From the owner: Whether you're dealing with cloudy or obstructed vision, there are a number of reasons why having…read morelaser eye surgery may be the right option for you. When selecting an eye surgeon to rectify your situation, go to the doctor other doctors swear by at Midwest Eye Center: A Division of TriState Centers for Sight in Crestview Hills, KY. Each year thousands of patients across the greater Cincinnati, OH, area put their trust in Dr. James J. Sanitato and his staff to properly diagnose and treat their eye ailments. Specializing in laser eye surgery, Dr. Sanitato has more than 34 years of experience, providing him with the skills necessary to reverse the effects of a wide range of conditions. With thousands of successful cataract and laser vision procedures under his belt, patients can count on him to accurately address their cataracts, damaged corneas, and glaucoma diseases. He and his team of eye surgeons also provide treatments for: * Dry eyes * Pterygium removal * Punctal occlusion * Diabetic retinopathy * Macular degeneration This proven eye care center features the latest technology in the field, which allows them to offer an array of specialized procedures. They're proud to provide LASIK®, KAMRA™ inlay treatments, and selective laser trabeculoplasty (SLT). This talented team of eye doctors will work diligently to improve your vision by choosing the appropriate course of action that best fits your specific situation...

So this is the 4th Costco location my fiancée and I visited the past couple of months. We are new…read moremembers and already love it. My friends rave about this location and I can see why! We definitely saved the best for last. This Costco has a liquor store separated from the main building. It's on the front entrance to the left. So many great deals! We ended up getting tequila, scotch whiskey, red blend wine, and bourbon. All at a great price! The main store is the same set up like the others but this has more to offer. Better selection for electronics, home, furniture and appliances. They offer more samples, more variety of products and clothes. They have a pharmacy, tires, home remodeling, optical and hearing center. Also their food court is always solid. My fiancée and I always have lunch whenever we pay them a visit. We spent a couple of hours and purchased some great deals. What a great experience! I would say this and West Chester locations are my favorite by far.

This is officially my favorite Costco location in the greater Cincinnati area. The staff are all…read morevery friendly and helpful, the selection is exactly what you would expect, the prices are always good, AND there's a liquor store attached to this one. I was amazed by the prices and massive selection in the liquor store too. How many places can you get a 1 liter bottle of top shelf reposado tequila for $13? You simply cannot beat that price. We're definitely coming back here to restock our libations.

This place is amazing! My husband and I came here today, he has been going for years and I needed a…read morenew doctor. We just recently got married & started having our own insurance plan. I randomly got a half day at work and they were able to get us in same day! Even as a New Patient! So a great convenience & thank y'all for doing that!! Not only did the staff reach out to me with a better way to have my insurance cover the visit, they walked us through what our insurance did/did not cover for prescriptions. I also get so nervous about going to the Doctors and tend to ask a lot of anxious questions. Everyone on staff took the time to answer my questions, even the Doctor, and break down anything I might be curious about no matter how small it was. Overall, sincerely just an awesome place with great people who are willing to take the time to help each individual and make you feel comfortable.

After wearing glasses almost my entire life I never had an eye doctor that I actually liked until…read morethis one. I at sold glasses. They're cheap with a huge selection. I was sad when many vision insurance changed and I could no longer go there. After Walmart I tried Lens Crafters which I hated! Comparing this place with both of those places, the doctor is way friendlier. They have convenient times for appointments. They're cheaper than Lens Crafters, but not as cheap as Walmart... or maybe it's just that they don't have as large of a selection as Walmart. One thing they do differently is that you don't look at the wall to find your own glasses. You give them some information on what you'd like, then they bring you a bunch of glasses to try. I can't decide if I like this better or not but I did get glasses that I like and I didn't take nearly as long picking them out since I didn't have to find them on my own. Overall I'd say I like this place over most Eye Doctors and would recommend them to anyone.