After many years of service, I saw my rates going up year after year. When I called them every…read moreyear to ask them about this, Cablevision would give me consideration after I threatened to disconnect my service. However, this year was the straw that broke the camel's back. I received a written notice that my rates were going up for 2012. I called customer service and wound my way through to various departments. I explained to them I had been through this rodeo before and I'd like to work with them to lower my rate again. However, this time was different. I was told by the person on the phone that they could "do nothing" for me. So I called their bluff and switched to Verizon Fios (which had not been an option previously). Fast forward a week or two after I signed up for Fios and I started getting "Come back to us" calls from Cablevision. The best one? A call where a customer service representative berated me for a half hour for switching, threatening that I will "regret" my decision and telling straight out lies about Verizon (for instance, claiming they had no tech support after 7pm, which is untrue). She couldn't explain why I had not been given discount consideration when I initially called, and I told her that had that customer service rep given me the discount then and there, I would have stayed. After that conversation, I received a couple more phone calls from different representatives and several pieces of mail offering me a gangbusters deal to come back, but it was too little too late. Another note: the internet service became atrocious over the years. When I wrote my first review in 2009, it was fantastic, but by late 2010 and 2011 there were times I couldn't even get a google search done without walking away for a few minutes and coming back. Contacting their tech support never resulted in any success in resolving the issue and often it would just be because so many people in the area were taking up bandwidth that I was simply hitting a choke point. It's always sad when I have to give a negative review, but the fact is that having a customer service person berate you for making a decision with your own money is just bad business practice. Having them lie as well? Even worse. Poor show, Cablevision.

Abe was so helpful and knowledgeable about the issue that I had with my phone. He helped resolve my…read moreproblem and was beyond friendly. His customer service was spectacular.

From the owner: AT&T, serving over 81 million wireless customersread more

It is impossible to speak with a human. My email was hacked and I had a terrible time changing my…read moreemail account. A lot of verification texts and changed passwords. Nothing worked. I finally switched to a gmail account. Another problem was that I moved into a retirement community that provided internet and cable for the community. Xfinity continued to bill me. The company intervened but, they continued to bill me and finally shut off my service. The retirement community took over dealing with Xfinity. It was a nightmare. You simply cannot talk with a representative.

This isn't about the store itself, but about the company customer service...TERRIBLE, THE WORST…read more... It doesn't allow you to speak to anyone!!! Just terrible I wish I could do a 1/2 star

Getting my older phone repaired could not have been easier. Gabriel was polite, friendly, and…read moreknowledgeable. He diagnosed my phone's problem, ordered a replacement part, guaranteed the repair, and fixed my phone within 24 hours. Saved me from buying a replacement phone. Amazing. Thank you, Gabriel! I highly recommend Precision Repair.

Great place to get your phone fixed. The quality is great and they don't disappoint. I had my…read morephones fixed here a couple of times already, and they'll be my go to shop every time I need a fix. Thank you again Gabby.

One of the photos here is one of several TVs that Harry installed for me lately in my home…read more Actually, we were such a big fan of his work Harry ended up mounting five TVs for me (and a Bose home theater system). If you're looking for someone who gets the job done, goes out of his way to take care of the customer and responds quickly to a request, then definitely go with Harry for your TV/AV installation needs. A friend of ours found him on Google and recommended Harry to us. He was very quick to respond and provided us with a very reasonable quote, especially given the amount of work that was involved with our home. When he and his assistant arrived for the first appointment, he spent nearly 7 hours taking care of everything we needed. It was a lot of TVs so understandably it took a lot of time, but he was extremely thorough and wanted to make sure the work was done right regardless of how long it took. Unfortunately one of the TVs we had ended up having issues after it was mounted (which had nothing to do with Harry or his work). Harry was kind enough to remove the broken TV from the mount (so I could get a replacement asap) and offered to come back again to finish the job at a later date at a very reasonable rate. We were so satisfied with his work we ended up asking him to mount another TV for us in addition to the replacement TV. He does a great job of making sure wires are concealed and the proper cables and outlets are re-routed as needed. He does a great job of providing that "clean" look that people look for when it comes to mounting TVs. I would strongly recommend Harry to anyone who's looking for someone who can do the job right and knows how to take care of his customers.

i called about tv installation and i was informed by Harry that he doesn't install tvs anymore . so…read morei belive this page should be taken down

Shota did a great job with the installation. He was on time, very professional, and took time to…read moreanswer my questions. Job was also completed relatively quickly. Would def use this company again!

Shota arrived on time and did a very professional job wall mounting our 75" Frame TV in our new…read moreapartment. The install was done with care and outcome was perfectly leveled and centered and also hid the One Connect cable behind the wall perfectly. We have more TVs to mount looking forward to working with Shota and his team.