Very kind staff, wasn't too busy, didn't waste our time. Very pristine and nice decor.read more

Have been going there for 3 yrs now and it gets worse and worse. MD's leave every few months,…read morereferral dept can get things done right much less in a timely manner. This Dc I flew home from vacation with a broken leg that the ER @ Dvh said I need a STAT referral to Ortho. Took over 10days to get referral, then another 10 to see Ortho. Recently I learned my past 2 PCPs were overdosing me with medications. Even the Pharmacists never said a word about the high dosages Rx'd. This town's medical care sucks big time. I wonder if Vegas is any better at this point. All I know is Intermountain Health isn't worth anyone's time, much less considerations Stay Away for your own safety.

STAY AWAY!!! Southwest Medical in Pahrump, NV. Very heartless, cold and cruel place. Rude staff at…read morethe front desk and back. They treat you like your nothing and they act like they are doing you a favor by going there. They insult and belittle you if you have a question or you don't hurry up. The type of care there is mediocre at best. PILLS, PILLS, PILLS! Their answer to everything. Then they will see you in one year. When you go there, they can't seem to find your exam results. They keep charging and over billing you even when you have the receipt that you paid. They say the same thing over and over about switching to a new system. How many years does it take? Whatever. It seems promising at first (like any other deception), but the truth is revealed the more you go there, they leave you empty and bitter because you trusted fools with your life. You are better off with a band aid then Southwest Medical in Pahrump, NV. STAY AWAY!!!

I saw Dr. LaCina on August 9, 2019 for new prescriptions. He ordered a blood lab and the results…read morewere available on August 13, 2019. I am a diabetic taking insulin, I take a blood pressure medication and blood thinner. I went to Walmart where the prescriptions were to be sent on August 14, 2019, and they didn't have them and Walmart said that they would get in contact with the Pahrump SMA and have the scripts filled. Each day, I either went to Walmart to see the status or called SMA to see the status or went to the clinic to get a paper copy. I called or visited every week day from August 13 to August 30, and I never got my prescriptions due to Southwest Medical Associates not sending the prescriptions. Additionally, I was never able to speak to the doctor or the supervisor of the Pahrump SMA clinic. Finally, on August 31, a Saturday, I went to Las Vegas SMA urgent care to get my prescriptions as the Pahrump clinic is M-F. I am being billed for the $40.00 co-pay despite telling the Las Vegas Urgent Care the problem and that I should not have to pay it. I got a bill and believe that I sent them a letter and now I am getting past-due notices. I called the billing department, who had no authority to do anything and would only transfer me to the supervisor. I hung up and hoped to speak to the Pahrump supervisor and they would only let me talk to customer service, who took all the information and said that they would get back to me within 24 business hours. Waiting to see what happens. I will never use Southwest Medical Associates again because of the roadblocks that they put up.

Hospitals are my specialty unfortunately and really found this one to be very nice. My room was…read morespacious and clean. The food was enjoyable also. I didn't care for the loud laughing and yelling at midnight outside in the hallway. That was unexpected and disturbing.

From the time I entered the doors. its been a home like feeling. Top of the line care. It all most…read morefeels like I'm on vacation. They don't miss a thing. I can't put enough in this box to to explain . walked in nearly out of breath got home like a new man . from 1 to 10. They get 11+

I give dr bill Craig 1star because he is a doctor that supposed to help his patients he Took an…read moreoath to help Patients but he listens to his office staff not so much his patients he is very rude he asks me why is he seeing me today he should already know why I am there for my test results and my sister also goes to him she tried to tell him that her throat hurts and Dr. Bill Craig hushed her up to where she could not talk to tell him so she went to urgent care and got medicine where Bill Craig did not want to listen my sister's husband also goes to Bill Craig I can tell you is not very professional because he even gave my sister's husband a hard time he in fact wants me to see another doctor not him what about that those that you took Dr. Bill Craig to help patients you know sick people

I am absolutely floored at the 1 star reviews that I just read. I LOVE Dr. Bill Craig and have…read morebeen going to him ever since he opened Reflections Health Care. I have never had a doctor that takes a great deal of time to discuss EVERYTHING with me. I am a diabetic and started having problems with my feet. He immediately sent me to a surgeon and I had to have half of my foot amputated. Now that doctor was a good doctor as well but I wasn't crazy about his wound care. Dr. Craig's wound care is amazing. Like I said, I'm a diabetic and the wound from the amputation was not healing and the doctor that did the surgery wanted to put me back in the hospital and go back in to amputate the whole foot. Dr. Craig immediately told me to start coming in twice a week for wound care and he felt like it would heal but might take quite awhile. He was absolutely correct....it took 7 or 8 months but it did heal and I am doing amazing now. Even when I'm not there to see him, he ALWAYS makes sure he comes in and tells me hello and hugs me. The 3 people that did the 1 star review were obviously family but what they are saying they experience with Dr. Craig is not like him in any way. And yes, I know SEVERAL people that to go him and they love him just as much as I do, if not more. Please don't listen to the other people. Go to him and see for yourself how wonderful he truly is! My name is Tanya S. Thomas and my email is tonka2shoes0405@yahoo.com. If I can help you with anymore info about this medical practice, please email me.

My husband has a continuous battle getting his blood pressure under control. Had found a doctor who…read moreworked with him for over a year and found the perfect combination. That doctor no longer is accepting his insurance so doctor Navara has taken over his care. Husband is happy with the choice and the doctor treats him with the same respect that his previous doctor engaged.

Never even in made it in the door. I called to see how much a child's yearly check up would be if…read moreyou pay out of pocket ( no insurance and with no shots), the guy ( sorry I don't remember your name) said I think it's around $300- $400. ARE YOU OUT OF YOUR MIND? That is insane! What do you do that warrants that cost? I will gladly drive back to their pediatrician in Henderson, NV. For a $50 visit. Yes, I said $50. Amazing, right? I would never recommend a place that takes advantage of people.

I was impressed with the compassionate staff and clean space. The provider and front desk staff…read morewere both really friendly and professional, no burn out here. Located upstairs in the mall, no long lines, and free parking right out front. Off beat location but worth it. I could recommend this urgent care to anyone.

My friend needed urgent care on April 29th while we were vacationing. Yvette and the Doctor who saw…read moreher were wonderful! They got an IV started, realized my friend needed hospital level care, called an ambulance and away we went. My friend is still in hospital and will need a surgery. I highly recommend this clinic and their ability to treat and diagnosis appropriately. Thank you to Yvette and the doctor!!

This umc and care now on centennial they only care about billing patients why else would I be…read morereturning to the URGENT CARE 3 times in a week? I wanted to give zero stars because I had to visit the umc twice. This never happens at all. I miss the old times where I get seen and I don't have to come back. The problem is the doctors they are always rushing to another patient thinking they found the problem they don't. I also have been to the urgent care 3 times in a week. Due to poor diagnosis and not enough time off. I would receive only one day off despite the wheezing, the coughing, fever that they did not mention. I am not sure who to trust in the Vegas valley. I'm so disappointed. Can you imagine three visits it's just to collect money they don't really help find the cause. Whether it's the system to give 2-3 days off to heal, we only get one day each time. The amount of anxiety they gave me because I have a fever. There's no way they can compensate the trauma I'm going thru because I have no one to drive me. How they can help improve? Check your patients more carefully.

Came to this location the other day when I threw my back out- wait time to get in back was about 20…read moreminutes. Once in back, I seen a doctor, got xrays/results, medications and referrals; all in about a little over an hour. Doc and Xray tech were very nice and helpful. Doc was willing to explain things a couple of times over to ensure I better understood. Facility was clean. Got what I came for, no complaints.

This doctor was AMAZING. I was so sick one evening and he continued to call me every hour all…read morenight to make sure I was ok until I fell asleep. He also saved me from having to go to the ER. He really was incredible...picked up every phone call and even called me the next morning to make sure I was feeling better. All doctors should be like this. I cannot say enough good things about him! I only wish Dr. Logan was in LA!!!

I got sick, googled "do doctors in Vegas come to your hotel room?", found vegasconciergedoctor.com,…read moreand Dr. Logan was there in less than an hour. He asked a ton of questions, called in a bunch of Rx, and I bounced back. Really valuable service.

Dr Logan was awesome. He answered the call personally, called me back in a few minutes, as…read morepromised. He made sure to get a full history and cross checked my current medication to ensure no contraindications with what he was prescribing. I tested positive for Covid and he was caring, professional and able to get a script called in immediately. He was so kind and caring followed up and checked on me , not just the next day, but also the day after that, providing reassurance and recommendations, and reminding me he was available 24x7 of I needed assistance. I was extremely impressed and would request his services again. Just wish I could find a primary care physician with half of his empathy and professionalism!!

All in all--a super helpful service. Without going into my ailments...Here some reasons why a…read moreconcierge doctor is very convenient--this doc checked all of the following: 1. Personalized Care-- offered individualized attention and care, providing more time and focus on your specific health needs. 2. Same-day or Next-day Appointments: Received my appointment quickly, without long wait times, ensuring timely medical attention. 3. Accessibility- 24/7 Availability: Many concierge doctors provide round-the-clock access, enabling you to reach them whenever you have health concerns. 4. Coordination with Specialists: Facilitated referrals to specialists and work closely with them to manage my overall healthcare. 5. Reduced Administrative Hassle: With a smaller patient panel, my doctor could focus on my medical care rather than navigating administrative tasks. 6. Privacy and Comfort: The more intimate setting of a concierge practice allowed for a more private and comfortable healthcare experience.

Yesterday evening, on a Saturday night, I looked on Yelp for urgent cares that were open on a…read moreSunday. Southwest Medical Montecito Urgent Care showed that they were open at 7:00 A.M. on Sunday! This location is pretty easy to get to. It's off of the 95N/Durango Exit in the Montecito parkway. It's next to a few other businesses such as Fabulous Freddy's Car Wash! There is an ample amount of parking spots available. As soon as you walk in, you'll notice a lot of open seating available! At the front are the Southwest Medical administrative team to check you in. Make sure to call Southwest Medical Urgent Care first, prior to coming, to confirm your healthcare insurance is accepted. The team here is amazing! The service was quick and efficient. I'd recommend stopping by Southwest Medical Montecito Urgent care! I usually end up going to an urgent care when my primary is unavailable to get me in within a week!

Went to this urgent care twice in December for an abscess. The first PA gave me an antibiotic and…read morerecommended warm compresses, said it would probably drain on its own. I went back a week later because it was getting worse, the second PA tried to I&D my abscess with a needle and without using any anesthetic, ignored my pain completely. I ended up then going to UMC ER a day later, they properly drained my abscess with lido and also changed my antibiotics to the correct ones. For me it was a waste of time and money coming here.