I am filing a complaint against Nava Health for ongoing billing issues, lack of transparency, and…read morefailure to deliver promised services. I enrolled in a one-year membership for myself and my husband on February 28, 2025. From the start, there were problems. Prices were increased without any notice--I only discovered this at the time of my appointment. I was also promised doctor-led reviews after bloodwork, which never occurred; instead, I only spoke briefly with a nurse practitioner and received generic recommendations. Additionally, after each visit, there was consistent pressure to purchase expensive add-ons, often supported by concerning claims such as exaggerated food intolerances, "gut permeability," or potential Lyme disease, which felt more like sales tactics than objective medical guidance. More concerning is a pattern of improper charges. I was repeatedly billed for "free" monthly IM booster shots and had to call every time to dispute the charges, often spending 20+ minutes just to reach someone. These recurring, unauthorized charges raise serious concerns about their billing practices. On February 3, 2026, Nava contacted me stating that our memberships had already expired, which was incorrect, as I clearly signed up on February 28, 2025. On that same call, I explicitly declined the offer to renew. Despite this, both memberships were still charged. Only one membership was fully refunded; the other was partially refunded. Nava claims I "used services" on February 28, 2026; however, on February 20 I was told to reschedule my February 21 appointment due to provider illness. I immediately rescheduled to the next available Saturday, February 28--the only day I could attend due to work and travel. This delay was entirely caused by Nava, and I should not be penalized for accepting the only option provided after my membership had ended. After reviewing other complaints, this reflects a broader pattern of billing and service issues. I am requesting a full refund of the remaining $200 and written confirmation that my membership is canceled with no further charges.

Zero stars. My doctors did not acknowledge that my two surgeries were related to improper dosing of…read morebioidentical hormones. I do NOT recommend Nava. I would never go back.

This place was just what I needed! I wasn't feeling great and a friend recommended this place. She…read morehad used it a few times so I decided to give it a try. Melody couldn't have been more welcoming and completely put me at ease. The treatment was easy and I felt so much better afterwards. Thanks to Melody and to my friend.

not clean at all. I'm not sure if they are licensed to do this. Very sad. Not sanitary for…read moreinjection. Avoid.

where do I start with my service at Glow RX, Customer service top notch I always feel like a VIP…read moremember when I arrive till the time I leave. Kasha always make sure to ask questions to ensure I have all areas covered. Amazing staff and very comfortable office environment.

I was feeling severely fatigued and not my normal energized self. Having experienced Drip IVs…read morebefore, I knew that I should look into getting another to help boost my overall mood. For those who are interested but not quite sure what Drip IV is--IV Hydration Therapy is a treatment where fluids and electrolytes are administered directly into your bloodstream for immediate absorption. A specially formulated drip of nutrients, vitamins, minerals, antioxidants, and sometimes medication can be added to the infusion catering to your specific needs. GlowRx IV Drip Bar has seven different formulas you can pick from and has the ability to add on a 500ml bag of saline for just an additional $40.00 (an amazing deal). If you have not yet tried IV Hydration, this establishment would be a great place to start! Nurse Practitioners, Kasha (owner) and Kerry were there to assist in the Drip IV process from start to finish. Both are willing to answer all questions you may have and are filled with endless amounts of knowledge on the formulas. This Drip Bar also has a Shot Bar (Injectable Vitamins), medical weight loss therapy, chemical peels and red light therapy.

The doc saved my life... or at least it seemed that way. On a solo trip to see old friends, I…read morehaunted a few too many old haunts on the first night... wasn't gonna make it from Fells Point to St Mary's county without some intravenous assistance. It was about two hours after the IV when my appetite came back, the nausea subsided. Next thing you know... I'm on a boat in the Chesapeake Bay out to dinner and having a blast!

Super quick to handle your issues and keep track of them to follow up when the time is needed. I'm…read morewhat's known as a "hard stick" and he gets it every time.

I never leave negative reviews, but my experience was extremely frustrating due to repeated…read morescheduling issues and a lack of respect for my time. I purchased a Groupon for a lymphatic massage and scheduled an appointment. On the morning of my appointment, I received a text message stating that the therapist was ill and could not make my 5:30 PM appointment. However, I was immediately offered a 10:00 AM appointment the next day. Since there were no other therapists available, I had to rearrange my schedule to accommodate the change. The following day, 2 hours before my rescheduled appointment, I received another message asking to move the appointment an hour later because the therapist would not make it on time. Although inconvenient, I agreed. When I arrived for the rescheduled appointment, the building was completely locked and there was no one there. After calling the number that had been texting me, I was told the therapist was running 15 minutes behind due to a "family emergency". At that point, after multiple last-minute changes, delays, waste of gas, I felt that my time was simply not being respected. Emergencies happen, and most clients can be understanding of occasional scheduling issues. However, repeated cancellations, rescheduling requests, and delays over the course of 2 days created a very disappointing experience. Unfortunately, this has resulted in the loss of a potential long-term customer and any future referrals I could've provided.

WARNING: Unauthorized Credit Card Use & Falsified Records…read more Business Name: Demure Skin Current Address: 6325 Woodside Court, Ste 200-C19, Columbia, MD 21046 Former Addresses: 10632 Little Patuxent Pkwy, Ste 130 & Ste 100, Columbia, MD 21045, 8900 Columbia 100 Pkwy Ste G, Columbia, MD 21045 I am writing this to warn the public about the predatory and fraudulent business practices at Demure Skin. After I authorized a one-time payment of $1,700 in June 2025, this merchant illegally stored my card data (a major PCI compliance violation) and proceeded to run NINE unauthorized charges totaling $7,970.00 without my consent or presence. Worse, when caught, the merchant made an insulting, paper-thin attempt to cover their tracks--claiming to have refunded over $5,100 in CASH within a 4-minute window on March 2, 2026. This is a physical and logical impossibility, as I was not even present. It is a brazen, transparent lie manufactured to trick my bank into thinking I was "double dipping" on a refund, severely hurting my credibility during the dispute process. If you have ever swiped your card here, check your statements immediately. I have filed formal reports for wire fraud and PCI-DSS violations with law enforcement and the relevant financial institutions. Do not trust this business with your financial information. I waited entirely too long to post this review because Yolanda kept stringing me along for over 6 months. At this point, both my business and personal credit scores have been severely damaged because of this situation. I am done. It was all talk and no action, and she dragged this out far too long.

My first experience was great and I recommend it. If you're hesitant like me about getting an IV…read moresomewhere that isn't a hospital or doctor's office... don't be worried. I felt comfortable that I was in good hands with a person who had the training and medical experience to do this safely. Also if you're into instant gratification, I had the Glutathione IV push and a B12 shot. I was in an out in less than 30 minutes. I felt energized and motivated immediately and it had a noticeable impact on my day. I will make this a regular experience.

Website says they close at 3. I got there at 2:45 and the door was locked. I called the number and…read morea person answered, she explained to me that even though the website says that you need to show up at 2... The problem with that is when I previously called in to make an appointment the person I spoke with said "oh you're just getting a vitamin B shot, you don't need an appointment for that" Even worse, when I knocked on the door the person working poked her head out, saw me, hid and turned off the lights... Please either update your website or train your employees to relay the same message. PS it's now 3:01 and in the time I wrote this review she could have given me a vitamin B shot.

I had a Myers cocktail IV therapy on 7/31/25. The nurse was a young lady who was very nice and…read morepersonable. I thought the infusion went well. There was a little soreness afterwards but that's to be expected. I did not expect to experience bruising and mild pain. The next day the injection site was very bruised and discolored and tender to the touch. The bruising got worst be the day. It's been 5 days and the color is not getting any better. Im not pleased with my experience and will sadly not be scheduling anymore infusions with them which sucks as I was excited to begin receiving infusions on a monthly basis.

Wonderful experience...Jay was awesome explained their process and I felt extremely better right…read moreafter my treatment. Customer service was amazing. Jay asked if he could bring a new hire along so she gets training in how to run appointments I was all for it and he gave me a discount for any inconvenience, she was very pleasant. I had nothing short of a great experience....Thank you Thrive.