Annual customer here for 5+ years. I've always had good experience with the optometrists, they are…read moreprofessional and knowledgeable. The paperwork and insurance co-payment processing is usually quick and painless. The glasses ain't cheap but you are getting a high quality product and excellent customer service. Puff puff test is easy, don't sweat it. Relax for the bright light shining in your eye, the doc needs to see your retina. This is the flagship location, lots of staff, but the eye group has several other locations in Tippecanoe County and nearby areas. Highly recommend. The mandatory eye photo is not covered by insurance and that is a legit frustration. However they keep the digital photos and those serve as documentation of eye condition and charts retinal stability or changes over time.

Care was amazing they go above and beyond. If they make a mistake they make it right no questions…read moreasked. Office has aura every person and makes you feel welcomed. Type of care is amazing I had a prescription that was wrong and they fixed it. Now I can see clear and feel comfortable in my new glasses.

Me and my family have gone to Dr Mather's for years, he has always been very professional and very…read morecaring. He goes above and beyond to care for his patients.

Dr. Mather is very thorough and professional. I've been a patient for many years and am very happy…read morewith his vision care. A few years ago I had developed a stye in one eye right before my husband and I were going to leave on a trip to Germany. Dr. Mather met up at his office on a Sunday and examined my eye and gave me medicine to take care of the problem. We were very appreciative of this above and beyond care.

Dr Williams at SureFocus is BY FAR the best optometrist we have seen in our 16 years in Lafayette…read more He diagnosed issues other had missed (with simple OTC solutions, so not just trying to charge us more), was friendly and helpful (including during our kids' exams), and is the first optometrist in town we have seen that didn't give a pushy sales pitch about purchasing contacts. In fact, when we discussed that cost was a factor he took the extra time to help me find a brand and rebate that worked for our budget. Highly recommend Dr Williams at SureFocus!

I was in West Lafayette for a year, and I saw Dr. Kirchner for an eye exam. It turned out to be…read morereally complicated, because the prescription for my nearsightedness finally got strong enough that I need reading glasses, but I work in enclosed rooms and look at screens a lot, so the full correction was too much. Dr. Kirchner met with me at least 3 times, and was extraordinarily patient, and did find a way to make my contacts / glasses work for all situations (work, reading, and driving). I'm really grateful. I can't recommend him highly enough.

My husband and I have both been having nothing but issues with our appts here. I was issued the…read morewrong lenses for my glasses that I have paid for and never have gotten to wear. My contacts have been off for the second time. My husband... same things. We both have asked for refunds and have had to go through multiple people just to try to get this done. We switched to a different place, however, since neovision used our insurances, we have had to pay out of pocket quite a bit of money. They are very short staffed and due to that, they are rude. When you have a business to run, customers to get to, you need to plan accordingly. We will not be returning to neovision again.

I'm a clutz and every time with no hesitation had me come in to get them fixed or get a knew pair!…read morethe people at Neo are most friendly and welcoming that you don't realize you're even there for appointment! Thank You NeoVision Optical,PC Royanna Long

Got some cute glasses here. I had an eye appointment on September 3rd, very fast and efficient. I…read morewas disappointed as i received my glasses about a month later on October 1st. They told me it would take 5-10 business days from my eye appointment. I don't mind a wait but they did not follow up with me and tell me that my frames were not in stock (colour variant) and would take an extra week or two. Then there was a manufacturing error where they did not meet standards and took another week. I only found out about these when I went to the location and asked about the progress. Side note: my glasses are super cute and sturdy feeling. I love them! Also I got the transition lenses and they change very seamlessly.

Very friendly staff! I came for an eye exam and contacts. The whole process was pretty easy. I will…read morebe back for glasses!

Amy the Manager went out of her way at the Lafayette, IN location to find the same replacement…read moreframes for my teenage son! Very pleasant to work with. Staff she had trained pitched in as well and helped too! I would recommend this location even if it is a bit of a drive from Lebanon. Dianna Keith

Nancy was extremely helpful and provided me with excellent choices of frames to fit my face and…read moreneeds. She searched for the best discount available and offered professional, kind, and highly capable service (On behalf of Hope)

Dr yocum is the best in town. He's thorough, kind, compassionate, caring, and an expert in…read moreoptometry. I highly recommend dr Yocum to my family and friends. I trust my eyes with Dr Yocum. It's plain to see.

Best eye doctor in Indiana by far. He knows his profession and I was treated great by him and his…read morestaff!

Had an appointment at 1pm but was caught up in a meeting. Called the store and was told they had a…read more10-min grace policy. Managed to get there at 1:10pm and wasn't let in. Just wanted to put it out there so people know that they are very strict with this.

Each experience I've had with NME has been great. Their team is helpful and the Doctors take their…read moretime answering questions and walking you through each process.

Can't say I am too pleased. Shouldn't take two weeks to get contact lenses!!…read more What is the point of even coming into a place for eye care if you are still blind for two weeks??

Brenda and Tiffany are the greatest! I wasn't even a customer there but they helped me get the…read moreadjustment I couldn't seem to get elsewhere. Thanks for listening! The Libra

Just last week, I took a friend to Dr Mattingly. He said her eyes have been changing every year…read moresince she has been seeing her back in the late 90's. But, there appears to be a problem. She has said she can not see well even with the glasses prescribed just last year. Then after further questioning, she indicated she has not seen well for a long time. And she said that her prescription changes each year and requires new glasses. So I asked to see her past prescriptions. Each prescription was different. But not progressively worse as one would expect with progressive eye problems. For those of you with astigmatism, the Axis reading changed along with other readings which would show back and forth between her eyes getting better, then reversing to getting worse. Not what you would expect. Time for a second opinion! Went today for the second opinion. She explained her vision as everyone does and then continued with the exam. He photographed the inside of her eyes, continued with all the normal tests, read her glasses to see the prescription as made by the manufacturer and then proceeded with her prescription exam. Here are the results. 1. Concern about the varied prior to present prescriptions. 2. Current prescription from 4 days ago is wrong. 3. Current glasses from a year ago do not match the prescription from when they were prescribed. 4. Bifocals were prescribed at the wrong strength. 5. The axis for the astigmatism was wrong resulting in blurred vision even with the glasses. While a lot of this sound to be a responsibility of the patient, let me ask a simple question. If you put your trust in a doctor for twenty years, you would expect that doctor to provide you with the best possible care? Well. I believe that doctor has provided his best. Unfortunately, his "best" isn't good enough. Now the reason for this review. As we told his nurses the problem she was experiencing, they said that a lot of his patient complain about the same thing. After the exam, the changes did not relate to what she expressed. There appears to be a systemic problem here.

Dr. Mattingly is an excellent ophthalmologist because he can help you get the best possible eye…read morecare with today's technologies. I had very poor vision and he helped me get LASIK surgery 10 years ago. He is still my eye doctor and I still have 20/20 vision!