OK, I LOVE this place. They treated me right away for my blocked ear and everyone was so nice and…read moreknowledgeable and friendly and it felt like such a positive experience. I have to tell somebody.

I don't normally write bad reviews but I have to with this one... I'm still like mindblown this…read moreeven happened. Had the most bizarre experience at Indigo Urgent Care - Marysville tonight. Eiisley fell on her arm and can't move it, Everett clinic and Skagit walk where we normally go were already closed, 7:15pm I see Indigo is still open. First time ever going there and was thankful a walk-in was still open so Eiisley didn't have to sit in ER for hours in pain. We walked in...no one in waiting room, one car outside great! I filled the receptionist in on what happened where she cut me off and said you'll need to take her to the ER we just took in another emergency, I verified they were open till 8 (because I didn't think you could turn away patients until closing time) and let her know we're ok with waiting and understanding they're taking care of another patient just really didn't want to go to the emergency room if we didn't have to- at that point she became overly aggressive, cut me off again and screamed at me "I'm not dealing with a attitude tonight, get out now" I was shocked, all I could do was turn around to leave and thought no this isn't right so I said wait what's your name? Now this is where it gets really weird... she yelled out "your worst nightmare!!" I was so caught off guard, most bizarre thing I've ever experienced at a healthcare facility. I walked over to her to see her badge and she pulled it from her chest and said MICHELLE NOW LEAVE, GET OUT and we left... I'd really love this company to pull up the video footage, see the interaction and get a response because wow, it was almost unbelievable.

She has been my Dr. for 10 years, and I could not recommend her more. She is caring, has great…read moreunderstanding of medicine, and will listen to you and offer all the options. She has got me through some really hard times.

Well I'm a frequent flyer with this clinic (unfortunately). I've been banged up over the years and…read moreNorthSound has put me back together. I've developed a working relationship with Becky who is their most experienced therapist. She is very good at her job but her schedule can get full. There are several there who are completely capable as well as a cadre of capable assistants. If you're willing to put in the work they will help you there. They have a clean facility and sanitize everything throughout the day. Masks are required by the state so be prepared for that. It's not optimum but it is what it is.

They ran 30minutes late with no communication as to why. The therapist was ok, a bit distracted…read more But I think the biggest disappointment was the conversation I overhead at the front desk. "Look at these patients with Medicare, I'm not calling them. How annoying". Ummmm, excuse me? First of all most elderly are on Medicare, and are in high need of adjunct physical therapy. Secons, talking like this in front of other clients is extremely unprofessional. I will be sharing this feedback with my primary care Dr as well. I hope the facility takes this as an opportunity to facilitate a learning experience and some retraining on professionalism.

I developed vertigo after a recent trip to Hawaii. My doctor referred me to SCPT for physical…read moretherapy. Joe did my initial evaluation and first few session, then alternated through a few different therapists throughout the course of my treatments. Everyone was friendly, knowledgeable, and treated me like a person. My sessions were challenging and more physically demanding than I had expected, but they were always there to make sure I was successful. I had developed a secondary issue which made some days harder and they gave me some tips and exercises to help with that too!

The doctor said I would most likely need some surgery for my left shoulder. I worked with Physical…read moreTherapy in Stanwood for 16 weeks and my shoulder now feel the best it has in the last 5 years. The team there is very professional and worked with me in getting this back to better than they were before. Highly recommend this place. 5 stars from me.

I've been under Dr Dirks care for my GP & GYN care for years now. The clinic is very friendly, Dr…read moreDirks is amazing. Always listens and is very compassionate. But most of all, she is extremely knowledgeable. This is not like going to a "regular" medical office whereas you feel like a burden. This clinic treats you like they truly care about your overall health, and well being, not just pushing pharmaceuticals on you and getting you out of the room in 8 mins. Highly recommend!

Dr. Thordarson is the best pediatrician we have ever had. We have been seeing her since moving to…read morethe area 2 years ago, and I am so grateful for her. She really listens to my kids, their needs and my concerns as well. She is professional and reliable and doesn't just leap to medication as an answer. She. Is. Great!

My children and I have been going to this clinic for years, we started back when they were still…read moreowned Beth McQuinn. For the most part, all the doctors that we've seen have been amazing, the exceptions being a few times that my children's visits were not recorded correctly and still have yet to be fixed even though I still have the documentation from those visits. Before they became Stay Well Family Medicine and moved to Colby, they were on Broadway and their support staff were always warm and friendly, responsive to patient questions and concerns, and proactive at problem-solving any issues brought to their attention. Now, however, since they've become Stay Well Family Medicine, their support staff leaves an immense amount of quality customer service to be desired. Case in point: I logged into our patient portal through Charm yesterday to double check my children's appointment times for their well-child checks, and noticed that my daughter's name was spelled incorrectly, and it was not reflecting that she's been seen since 2019. So I called, which happened to be after hours, and left a voicemail with my concerns, asking about the issue that I noticed. I received a call back today from their front desk lady, I don't recall her name. But by the sound of her voice, she's the regular receptionist for them. She let me know that on her side she can see that my daughter has an appointment and wasn't sure why I can't see it on my side and proceeded to tell me that I need to call Charm to ask them why. I respectfully voiced my concern about asking the patient to call on an issue that has to do with their tech since I've worked at a health clinic before it is never the patient's responsibility to call tech-support to ask about a tech issue, that it is the clinic's responsibility to do (please bare in mind, I was truly kind, not just a perspective thing: calm voice, kind words, didn't raise my tone. Since I've been on the other side, I get communication with a disgruntled patient/parent can be challenging, so I was as gentle as I could be with my concerns). I acknowledged to her that I understand it's not her fault but I would request that they look into it please and let me know what's going on - if there was some kind of an issue with the records not being uploaded into my daughters chart. I voiced concern about not seeing her records and that s been an issue in the past too. I didn't even get the chance to ask her about the spelling of the name before the receptionist cut me off saying it wasn't their job to do it and passed me off to a doctor because she got so frustrated with the conversation with me. I then spoke to Dr. blow who looked into it - turns out it was the spelling of my daughter's name. Dr Blow sent me a new link to get the problem fixed, which was thankfully an easy resolution. I thanked her and said I appreciate that she helped me problem solve through it. and also attempted to acknowledge again that I understood it wasn't her receptionist's fault this happened, however I don't feel that it was my responsibility to have to call Charm to fix it. Dr Blow then proceeded to snap at me that "not everybody has the same tech talents as other people and so it doesn't fall to them to problem solve tech-support, that's the patient's responsibility" and then she wouldn't even let me talk after that and said "well, we'll see you next Tuesday. Thanks so much for calling. Have a great day, bye." I was dumbfounded. Unfortunately even though we love the doctor that we normally see, Dr. Sambrano, and have been seeing her for several years now, based on this experience, which has been horrible, it seems like we're going to end up having to find a different naturopathic clinic to go to. If they can fix their customer service Issues this would be a great clinic to be seen at. Sadly, with the current way they're treating patients, I can't recommend it any longer to family and friends.

A doctor without any knowledge of the benefits of plants for healing is like a carpenter who only…read morehas a hammer. Every once in a while there is a nail and the hammer will work perfectly but for everything else a hammer will not work so well no matter how hard they swing it. This was the first time I have been to a doctor in which I felt like they actually knew what they were talking about. Having a full tool belt makes quit a difference.

After a fall in 2024 I was referred to Summit for Occupational Therapy for my fingers which were…read morebroken and joints stiff from being in a splint for 4 months. I received excellent care and recovered most of the use of my hand and fingers. Jerade was simply great! I also did Physical Therapy for my back and got much relief from pain and stiffness on lower back. Elizabeth and Mark were wonderful and careful! Office staff was very friendly and helpful. Could not have asked for more!

All of the above! The physical Therapist are wonderful as all the staff, I would highly recommend…read moreSummit Rehab to anyone who needs it, Thank you.